Dilshad Khan

Product Manager

San Francisco, California, United States5 mos experience

AI EnabledAI ML Practitioner

Key Highlights

Expert in bridging business problems with Salesforce-native solutions.
Led development of AI-powered Salesforce offerings.
Scaled admissions by 150% through data-driven strategies.

Stackforce AI infers this person is a SaaS and Education solutions expert with a strong focus on AI-driven project management.

Contact

dilshad.khan@shopify.com LinkedIn

Skills

Core Skills

Customer EngagementProduct ManagementBusiness AnalysisProject Management

Other Skills

AccountingAgile MethodologiesAlumni RelationsAnalytical SkillsArtificial Intelligence (AI)Building Organizational CapabilityBusiness AnalyticsBusiness Case PreparationBusiness DevelopmentBusiness PlanningBusiness ProcessBusiness Process MappingBusiness StrategyC++Client Relations

About

I am a Solutions Manager at Infoglen, working closely with Salesforce AEs and customers to drive solution adoption, AI use cases, and deal progression. My focus is on bridging business problems with Salesforce-native solutions — from discovery and positioning to enablement and post-sale adoption. I’ve worked across roles including Business Analyst, Associate Product Manager (AI offerings), and Project Manager, which allows me to speak both customer language and delivery reality. What I bring to the table: •Solution-first conversations (not feature demos) •Salesforce AI & Agentforce use-case framing •Strong cross-functional execution with Sales, Delivery, and Product •Comfort working with both technical and non-technical stakeholders Currently based in the Bay Area and always open to conversations around Salesforce, AI-driven solutions, and co-sell partnerships.

Experience

5 mos

Total Experience

5 mos

Average Tenure

5 mos

Current Experience

Infoglen

3 roles

Solutions Manager

Jan 2026 – Present · 5 mos · San Jose, California, United States · On-site

StrategyCustomer Engagement

Associate Product Manager - AI Offering

Promoted

Sep 2025 – Dec 2025 · 3 mos · San Jose, California, United States · On-site

Driven the development of 4 AI-powered Salesforce offerings, defining scope, aligning technical design, and managing execution.
Designed GTM strategy and Master Offering Document covering ICPs, vertical use cases, KPIs, and ROI projections, enabling Sales & Marketing to craft client-ready collateral and demos projected to increase the effectiveness of sales qualification by 40%.
Accelerated delivery timelines by 30% by securing resources, coordinating cross-functional teams, and proactively resolving blockers in all the projects to ensure sprint progress stays on track.

Business Process MappingTeam ManagementProduct Management

Business Analyst

Jun 2025 – Aug 2025 · 2 mos · San Jose, California, United States · On-site

Gathered and analyzed business requirements across Sales & Service teams, translating them into 30+ user stories and acceptance criteria in Jira to ensure development alignment with stakeholder goals.
Partnered with developers and QA to validate data models, streamline workflows, and improve recommendation engine logic, resulting in a 15% increase in account health scoring accuracy.
Supported sprint planning and backlog refinement, preparing functional documentation, and clarifying dependencies that improved cross-team delivery efficiency by 20%

Agile MethodologiesBusiness Process MappingBusiness Analysis

University of illinois urbana-champaign

Project Manager

Sep 2024 – Dec 2024 · 3 mos · Champaign, Illinois, United States · Hybrid

Led a 6-phase Artificial Intelligence (AI) research system project at UIUC for US Pharmacopeia, coordinating 10+ stakeholders and aligning deliverables with FDA compliance standards.
Implemented Agile workflows using Jira, accelerating data collection by 15% and achieving 100% on-time milestone completion.
Streamlined cross-functional communication through bi-weekly sprint reviews, reducing stakeholder feedback loops by 20%.

Agile MethodologiesMicrosoft ProjectProject Management

Qualcomm

Assistant Project Manager

Aug 2023 – Oct 2023 · 2 mos · Noida, Uttar Pradesh, India · Remote

Excelled in building process management tools for NRE planning and tracking, and IT & compute requirement planning.
Responsible for optimization IT resources for project execution and management, and creating a tracking plan for NRE and IT and compute requirement

StrategyProject FinanceProject Management

Modulus academy

Project Manager

Sep 2020 – Aug 2021 · 11 mos · Alwar, Rajasthan, India · On-site

Scaled Admissions 150% (400 to 1000+) by analyzing market trends & demand, guiding data-driven budgeting and enrollment strategies in a competitive landscape.
Partnered with 100+ schools to gather insights, identify growth opportunities, and optimize outreach boosting regional visibility & conversion rates.
Enhanced operational efficiency & academic outcomes by streamlining workflows, tracking faculty performance, and implementing student feedback loops.

Business StrategyBusiness AnalysisProject Management