May 2022 – Sep 2023 · 1 yr 4 mos · Bengaluru, Karnataka, India · Hybrid

• Developed custom DevEx tooling and frameworks for gaming applications, enhancing developer workflows.
• Built resilient distributed systems, significantly improving fault tolerance and system availability.
• Automated release processes, cutting cycle times by 30% and increasing release predictability.

Nov 2019 – May 2022 · 2 yrs 6 mos · Bengaluru, Karnataka, India · Hybrid

• Directed enterprise-scale quality engineering programs, boosting test efficiency and client outcomes.
• Implemented advanced automation frameworks, reducing test execution time and increasing coverage.
• Coached engineers to strengthen QA practices, promoting technical growth and consistency.
• Standardized testing processes aligned with industry benchmarks for scalability and compliance.

Oct 2017 – Nov 2019 · 2 yrs 1 mo · Bangalore · On-site

• Championed cross-project quality initiatives that reduced production defects by 25%, significantly boosting customer satisfaction.
• Spearheaded continuous integration and continuous delivery (CI/CD) pipeline enhancements, cutting deployment time by 20%.
• Developed reusable test automation modules, increasing regression test coverage by 40% and reducing manual effort.
• Collaborated with development teams to implement shift-left testing, identifying defects earlier and improving cycle efficiency.
• Conducted root cause analysis and defect triage sessions to drive process improvements and reduce rework rates.
• Implemented performance and load testing strategies using JMeter, ensuring system stability under peak loads.

May 2016 – Oct 2017 · 1 yr 5 mos · Bengaluru, Karnataka, India · On-site

• Led testing efforts for large-scale payment processing platforms, ensuring compliance with PCI DSS and security protocols.
• Automated end-to-end test scenarios for payment authorization and settlement workflows, improving testing speed by 35%.
• Partnered with security and compliance teams to integrate vulnerability scanning with functional test processes, mitigating risks early.
• Mentored junior QA engineers on automation best practices and domain knowledge in financial services.
• Established metrics dashboards tracking quality KPIs, enabling data-driven decision-making by leadership.
• Coordinated testing with global teams across multiple time zones, ensuring seamless rollout and support of critical releases.

Apr 2014 – Apr 2016 · 2 yrs · Bengaluru, Karnataka, India

• Designed and executed comprehensive test plans for financial applications, increasing defect detection by 30%.
• Developed and maintained automated test scripts using Selenium and Java, reducing manual regression testing effort by 40%.
• Integrated automated tests into Jenkins CI pipelines, accelerating feedback loops and improving code quality.
• Collaborated closely with business analysts and developers to clarify requirements and ensure alignment with quality standards.
• Conducted functional, integration, and system testing for high-volume payment systems with a focus on security and compliance.
• Participated in agile ceremonies, contributing to sprint planning and retrospectives to enhance team performance.

Dec 2010 – Mar 2014 · 3 yrs 3 mos · Chennai, Tamil Nadu, India · On-site

• Built robust automation frameworks employing Selenium, Appium, and TestNG, improving test reliability and execution speed.
• Scripted and executed automated tests for UI and API layers using Java and Python, increasing test coverage across mobile and web
• platforms.
• Collaborated with cross-functional teams to embed test automation into the continuous integration process, reducing release cycle time.
• Analyzed and reported test results effectively to stakeholders, enabling early risk mitigation strategies.
• Championed adoption of test automation best practices and tools within the QA team.