Divij Santosh — Program Manager
Currently working as a Program Manager-II at Amazon, improving customer experience across the returns and rejects journey. I have prior experience working as a Strategy Lead at CashFlo, leading customer success and monetisation, helping MSMEs optimise working capital and automate supply chain finance through technology and in the Retail sector as AGM- Strategy & Operations at The Belgian Waffle Co. and the CEO's office at Raymond Ltd. leading transformation and growth projects. During the COVID lockdown I have also dabbled with entrepreneurship and founded an at home on-demand Salon services startup in my hometown. I have completed my MBA from Indian Institute of Management, Indore where I have been ranked in the Top 10 %ile of the outgoing batch and also hold a B.Tech in Electrical & Electronics Engineering from College of Engineering, Trivandrum.
Stackforce AI infers this person is a Program Manager with expertise in customer experience and strategic operations across various sectors.
Location: Bengaluru, Karnataka, India
Experience: 6 yrs 8 mos
Skills
- Business Strategy
- Program Management
Career Highlights
- Ranked in Top 10% of MBA graduating class.
- Led transformation projects in multiple industries.
- Founded a startup during COVID lockdown.
Work Experience
Amazon
Program manager II - IN CX (1 yr 7 mos)
CashFlo
Strategy Lead - CS & Monetization (1 yr)
Founder’s Office (10 mos)
The Belgian Waffle Co
AGM- Strategy & Operations (1 yr 8 mos)
Raymond Limited
Program Manager - CEO’s Office (11 mos)
Senior Management Trainee - CEO's Office (8 mos)
Summer Intern (2 mos)
Education
Master of Business Administration - MBA at Indian Institute of Management, Indore
Exchange Student at KEDGE Business School
Bachelor of Technology (B.Tech.) at College of Engineering Trivandrum
