Divya Ray

Head of Design

Bangalore Urban, Karnataka, India5 yrs 4 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in UX design and supply chain transformations.
Leverages Gen AI for innovative design solutions.
Strong background in design research and strategy.

Stackforce AI infers this person is a UX Designer specializing in supply chain transformations and AI-driven design solutions.

Contact

raydivya7@gmail.com LinkedIn

Skills

Core Skills

User Experience Design (ued)Supply Chain ManagementDesign StrategyDesign ResearchUser Experience (ux)Product DesignUx Research

Other Skills

Strategic DesignDesign SystemsAccessibility DesignClient CommunicationUser Interface DesignUser-centered DesignDesign ThinkingDesign WorkshopsSystem thinkingDesign for Gen AISupply Chain OperationsSupply Chain ConsultingSupply Chain FinanceInteraction DesignPresentation Skills

About

Divya is a passionate UX designer, researcher, and constant learner who works at the intersection of design, business, and technology. With expertise spanning UX design, design research, systemic design, visual design, and supply chain management, she focuses on creating meaningful, human-centered experiences within complex enterprise ecosystems. Her current work emphasizes leveraging Gen AI and Agentic AI in supply chain transformation, where intelligent systems enhance decision-making, anticipate needs, and co-create value with people. By translating the intricacies of supply chains into adaptive, intuitive experiences, she ensures that emerging technologies remain grounded in human context and business relevance. Driven by curiosity and continuous growth, Divya thrives on embracing challenges that push her craft forward. Her approach combines research, co-creation, and systems thinking to bridge gaps between business strategy, user needs, and technological capabilities. She is inspired by the depth and complexity of design and business processes and is dedicated to shaping innovative, human-centered solutions that create lasting impact.

Experience

5 yrs 4 mos

Total Experience

3 yrs 2 mos

Average Tenure

4 yrs 11 mos

Current Experience

Ibm

2 roles

UX Lead IBM Supply Chain Transformations

Promoted

Jan 2024 – Present · 2 yrs 4 mos

IBM Consulting Supply Chain Ensemble on AWS- Designed and enabled IBM partners to drive client conversations with almost 90+ clients. This involved collaborating closely with partners to craft compelling narratives and DT workshops tailored to the solution. Crafting and designing for Gen AI to elevate Ensemble experience.
Merck: Designed a Gen AI-powered solution to improve visibility, streamline planning, and enhance efficiency across production, logistics, and warehousing.
McDonald’s EDSC: Leading UX efforts to create efficient and secure supply chain ecosystem, providing real-time visibility from manufacturing to restaurant delivery.
The Home Depot: Leading UX efforts by conducting research, DT workshops and fostering collaboration with client for designing automated dispute resolution platform.

Strategic DesignDesign SystemsDesign ResearchAccessibility DesignDesign StrategyClient Communication+12

Senior UX Designer

May 2021 – Present · 5 yrs

Mercedes Benz R&D India: Designed and executed AMG web and mobile applications during my on-site assignment at Mercedes-Benz R&D with IBM. Collaborated with a cross-functional team in an agile environment and contributed to the AMG design system.
Deutsche Post DHL Group, Singapore: Designed the SG VAS portal for SG DHL Express employees to report vaccination status to HR. Responsibilities included requirements gathering, user research, creating user journeys, and UI design for employees and HR admins.
United Parcel Services
UPS Healthcare: Led UX efforts for research & design.
Flex Global View: Redesign the FGV website.
IBMiX Design Studio
Co-facilitating IBM Enterprise Design Thinking workshops for clients and new joiners.
Contributed to building the research powerhouse and curating core events and courses for the IBM research design COP.
Volunteering for Spark Design Festival IBM, India.
Re-imagining iX new hire onboarding process

Accessibility DesignDesign ResearchDesign StrategyDesign SystemsDesign WorkshopsDesign Thinking+16

Highradius

UX Designer

Oct 2021 – Dec 2021 · 2 mos · India

Strategic DesignClient CommunicationProduct DesignUser Experience (UX)User Interface Design

Adplist.org

Design Mentor

Jun 2021 – Present · 4 yrs 11 mos

Designit

UX Designer

Jan 2021 – May 2021 · 4 mos · Bengaluru, Karnataka, India

User Experience (UX)UX ResearchUser Interface DesignDesign Workshops

Motilal oswal financial services ltd

UX Designer

Jan 2021 – Apr 2021 · 3 mos · Mumbai, Maharashtra, India

Wobb

User Experience Designer

Nov 2020 – Dec 2020 · 1 mo · India

Caratlane - a tanishq partnership

CX Design Intern

May 2020 – Aug 2020 · 3 mos · Mumbai, Maharashtra

Played a key role in developing a seamless omnichannel experience, including user and stakeholder research, analysis, storyboard creation, ideation, and prototype testing.
Contributed to design interventions for the CaratLane mobile app and website, as well as ideating, strategizing, and implementing new features.
Contributed to the overall design strategy for CaratLane POP!, shaping user experiences and driving innovation.