Dolcy Dhingra

Founder

Sarnia, Ontario, Canada8 yrs 2 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Proven track record in team leadership and management.
Successfully increased client base through exceptional service.
Expertise in technical recruiting and client relationship management.

Stackforce AI infers this person is a versatile professional in service and recruitment industries with strong leadership and operational skills.

Contact

dolcydh1@gmail.com LinkedIn

Skills

Core Skills

Customer ExperienceManagementTeam LeadershipCustomer ServiceTechnical RecruitingRetail Management

Other Skills

AdministrationAttention to DetailClient ManagementClient RelationsCoachingCommunicationEasily AdaptableEmployee EngagementFlexible ApproachHR ConsultingHR SoftwareHiringHiring PracticesIT RecruitmentInterviewing

About

Organized and driven professional with 5+ years of management, administrative, and customer service experience in fast-paced environments. Adept at scheduling, coordinating team operations, creating engaging content, and supporting senior leadership. Highly motivated for a career transition, leveraging strong communication, leadership, and business management skills to support coaching operations and client care effectively. 📍Currently open to supervisory or operations roles in customer-focused industries. Let’s connect! 📧 dolcydh1@gmail.com | Sarnia, Ontario

Experience

8 yrs 2 mos

Total Experience

1 yr 9 mos

Average Tenure

1 yr 6 mos

Current Experience

Sarnia shine services

Small Business Owner

Dec 2024 – Present · 1 yr 6 mos · Sarnia, Ontario, Canada · On-site

Founded and grew a residential and commercial cleaning business serving clients across Sarnia and surrounding areas.
Managed all aspects of operations including scheduling, client relations, quoting, invoicing, and quality assurance.
Increased recurring client base through excellent customer service and referrals.
Oversaw budgeting, expense tracking, and tax preparation to ensure financial efficiency.
Marketed business through social media, digital campaigns, and community networking, building brand recognition.
Trained and supervised additional staff during high demand periods, ensuring high standards of cleanliness and professionalism.

AdministrationCustomer ExperienceCustomer ServiceEasily AdaptableEmployee EngagementFlexible Approach+19

Metro inc.

Deli Associate

Sep 2023 – Mar 2024 · 6 mos · On-site

Conducted daily temperature checks, sanitation audits, and inventory rotation to reduce waste.
Provided excellent customer service in a fast-paced grocery environment.

Skilled Multi-taskerAttention to DetailEasily AdaptableOrganization SkillsCustomer ServiceTraining and Development (HR)

Tim hortons

Team Lead Supervisor

Oct 2019 – Present · 6 yrs 8 mos · Canada · On-site

Supported store management to achieve weekly and fiscal goals in sales, margins, and operations.
Managed scheduling, team coordination, and customer satisfaction initiatives, maintaining Platinum awards in Ontario twice.
Recruited, trained, and developed over 100+ team members, driving operational efficiency.
Oversaw merchandising and implemented promotional strategies to maximize sales.
Conducted compliance audits ensuring health & safety standards were met consistently.

Hiring PracticesTeam LeadershipTeam ManagementManagementAttention to DetailCommunication+5

Biz staffing comrade pvt ltd

Information Technology Recruitment Specialist

Jul 2019 – Mar 2020 · 8 mos · Delhi, India · On-site

Built strong relationships with clients and union reps, ensuring alignment on staffing strategies and compliance.
Managed end-to-end recruitment for clients such as Uber, Amazon, and Doordash.
Reduced time-to-fill by 25% through data-driven recruitment strategies and strong client relationship management.

HR SoftwareTechnical RecruitingAdministrationAttention to DetailEasily AdaptableOrganization Skills+2