E

Esteban S.

CEO

Danbury, Connecticut, United States16 yrs 7 mos experience

Key Highlights

  • Proven leader in operational improvements and customer service.
  • Expert in client relationship management and risk assessment.
  • Recognized for empowering teams through mentorship and training.
Stackforce AI infers this person is a Banking and Financial Services expert with strong leadership and operational management skills.

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Skills

Core Skills

Account ManagementBanking Operations

Other Skills

Consumer EducationFinancial InstitutionsCustomer ServiceSalesTeamworkVisual MerchandisingLoss PreventionStore ManagementTeam BuildingRecruitingEmployee TrainingHiringSpanishTime ManagementPowerPoint

About

Experienced and credible leader with a dynamic approach to driving operational improvements, delivering exceptional customer service, and fostering employee growth and development. Proven ability to lead, coach, and manage high-performing teams, empowering employees through mentorship and training. Recognized for tactical expertise in client relationship management, risk assessment, and applying critical thinking to solve complex organizational challenges. Skilled in strategically planning and implementing product life cycles, from marketing to rollout. A decisive, goal-driven professional who forges calculated partnerships that drive change and consistently exceed performance targets.

Experience

16 yrs 7 mos
Total Experience
2 yrs 6 mos
Average Tenure
1 yr 3 mos
Current Experience

Wells fargo

2 roles

Vice President Branch Manager

Promoted

Mar 2025Present · 1 yr 3 mos

Senior District Network Manager

Mar 2025Dec 2025 · 9 mos

Bank of america

3 roles

Financial Center Assistant Manager

Jan 2024Mar 2025 · 1 yr 2 mos

Account ManagementConsumer EducationFinancial InstitutionsBanking Operations

Senior Banker

Jul 2023Dec 2023 · 5 mos

Account ManagementConsumer EducationFinancial InstitutionsBanking Operations

Relationship Manager

Sep 2019May 2021 · 1 yr 8 mos

Account ManagementConsumer EducationFinancial InstitutionsBanking Operations

Bank of america business

Relationship Manager Business Owner Specialist

Dec 2020Jul 2023 · 2 yrs 7 mos

Account ManagementConsumer EducationFinancial InstitutionsBanking Operations

T-mobile

2 roles

District Retail Sales Training Manager

Promoted

Jun 2017Jan 2020 · 2 yrs 7 mos

  • Build confidence of customers by making the store experience interactive, engaging and reassuring.
  • Maximize customer experience by "solving the whole problem" (as opposed to pushing products).
  • Maintain the visual appeal of store.
  • Make the most effective use of store displays and interactive devices for each customer .
  • Keep abreast of the rapidly evolving T-Mobile technology.
  • Develop positive customer relationships.
  • Effectively manage and develop a sales team.
  • Maintain store operations and standards.
  • Recruiting, hiring, training and scheduling of incoming sales associates.
  • Responsible for ensuring compliance and operational excellence.
Banking Operations

Retail Associate Manager

Apr 2017Jun 2017 · 2 mos

  • Build confidence of customers by making the store experience interactive, engaging and reassuring.
  • Maximize customer experience by "solving the whole problem" (as opposed to pushing products).
  • Maintain the visual appeal of store.
  • Make the most effective use of store displays and interactive devices for each customer .
  • Keep abreast of the rapidly evolving T-Mobile technology.
  • Develop positive customer relationships.
  • Effectively manage and develop a sales team.
  • Maintain store operations and standards

The national society of leadership and success

2 roles

Chapter Resource Consultant

Dec 2015May 2016 · 5 mos

  • Serve as a student liaison between national office and local university chapter. Serve as a board of directors consultant for leadership changes and chapter growth. Coordinate and work along student president for chapter growth and promote a positive chapter image both on campus and within the local community. Help promote the society values through positive engagements.

Chapter President

May 2013Dec 2015 · 2 yrs 7 mos

  • Responsible for running a successful chapter. Main focuses included recruiting student candidates and enrolling them into the chapter.
  • Overseeing events in which the society sponsored events such as American Red Cross Blood Drive and Chapter Orientation.
  • Responsible for maintaining a positive image of the society by promoting positive events on campus and community.
  • Increased the society members from 200 to more than 400 since the last year.
  • Managed chapter funds.
  • Overseeing multiple departments within the chapter.

Western connecticut state university

Greek Council Vice President

Apr 2015May 2016 · 1 yr 1 mo

Tau kappa epsilon fraternity

Western Connecticut State University Tau Zeta President

Jan 2015May 2016 · 1 yr 4 mos · Danbury, Connecticut

  • Responsible for running a successful chapter. Main focuses included philanthropy and building successful men for tomorrow's challenges.
  • Overseeing events which the fraternity sponsors, events such as American Red Cross Blood Drive, Relay for Life, St. Jude's among others.
  • Responsible for maintaining a positive image of the fraternity by promoting positive events on campus and community.
  • Managed chapter funds.
  • Overseeing multiple committees within the chapter.
  • " Building Better Men for a Better Future "

Cellairis

Regional Sales Manager

Jan 2011May 2016 · 5 yrs 4 mos · Danbury, Connecticut

  • Plan and promote the daily schedule of employees and the business, interview, hire, coordinate and discipline employees, make sure the store is stocked, clean and in proper working order, create and maintain budgets, and coordinate with and report to senior management in the company.

Danbury health systems

Patient Care Assistant

Nov 2010May 2011 · 6 mos

American red cross

Volunteer

Oct 2009Apr 2018 · 8 yrs 6 mos · Danbury, Connecticut

  • Active volunteer with the American Red Cross setting up blood drives with high school and currently my university.
  • Roles included such as coordinating room reservations, recruiting and marketing.
  • One of the biggest satisfaction of this organization is the feeling that I'm giving the ones in need the chance to live.
  • "Give the gift of life , donate blood "

Education

Western Connecticut State University

Bachelor of Applied Science (B.A.Sc.) — Communication and Media Studies

Jan 2011May 2016

Danbury High School

High School Diploma — General Studies

Jan 2007Jan 2010

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