Oct 2024 – Present · 1 yr 7 mos

• Heading the product design function at Manhattan Associates, India. Part of the team shaping agentic user experiences.

Jul 2020 – Oct 2024 · 4 yrs 3 mos · Bengaluru, Karnataka, India · Remote

• I was heading user experience design initiatives at W Energy Software. I was part of the team building unique, innovative, and future-ready SAAS solutions for modern Oil and Gas organizations.
• I founded the user experience design team at W to spearhead initiatives that directly improve sales, reduce service and engineering costs, and increase user retention.
• I was also responsible for setting up the framework to capture voice of the user and use it to build innovative solutions that matter.

Jan 2019 – Jun 2020 · 1 yr 5 mos

• As a Design Partner to early stage startups, I help founders shape their ideas into products that customers love.
• Have helped 20 Startups get zero to 1 since Jan 2019.

Dec 2016 – Dec 2018 · 2 yrs

• Lead cross functional team of product owners, Designers and Engineers to build engaging products in Edtech space.

Apr 2015 – Dec 2016 · 1 yr 8 mos

• As a product owner at Tricon Infotech, I was leading the team creating powerful, beautiful and intuitive digital products. I am passionate about technology and using it to solve complex problems. I also understand how to leverage people, process and tools to build and launch products with extensive experience of building multiple products for our clients.
• My responsibilities include:
• User Research
• Market Research
• Identify gaps in various markets and create plans to localize features for different markets
• Define Product Strategy
• Create and maintain a product backlog with epics and user stories
• Create product roadmaps and release plans
• Work with design teams to create UI wireframes, mockups and prototypes
• User experience design and Customer experience design.
• Facilitate product usability testing sessions
• Agile product management
• Experience in tools
• JIRA
• MS EXCEL
• Sketch
• Adobe XD/AI
• Invision

Jun 2014 – Apr 2015 · 10 mos

• As an Agile Project Manager I was responsible for planning, leading, organizing, and motivating agile project teams to achieve a high level of performance and quality in delivering agile projects that provide exceptional business value to users.
• My responsibilities include
• Project Planning and Management – Define project scope and schedule while focusing on regular and timely delivery of value; organize and lead project status and working meetings; prepare and distribute progress reports; manage risks and issues; correct deviations from plans; and perform delivery planning for assigned projects
• Team Management – Assist in team development while holding teams accountable for their commitments, removing roadblocks to their work; leveraging organizational resources to improve capacity for project work; and mentoring and developing team members
• Product Owner Support – Support the Product Owner in managing customer expectations for project deliverable, managing stakeholder communications, and helping to implement an effective system of project governance
• Process Management and Improvement – Define and manage a well-defined project management process and champion ongoing process improvement initiatives to implement best practices for Agile Project Management
• Team building – promote empowerment of the team, ensure that each team member is fully engaged in the project and making a meaningful contribution, and encourage a sustainable pace with high-levels of quality for the team

Jan 2014 – Jun 2014 · 5 mos · Mumbai, Maharashtra, India

Jul 2011 – Aug 2012 · 1 yr 1 mo · Bengaluru Area, India

• I worked for Danske Bank, Denmark as IT consultant. I was responsible for requirement analysis and project planning for the lending products team. I had to coordinate between the Denmark team and the Indian team to convert functional requirements into implementable projects. I was also responsible for Quality control of the deliverables.

Jun 2010 – Jul 2011 · 1 yr 1 mo · Chennai Area, India · On-site

• I was involved in offshoring project with Value Source Technology in which the subsystems handled in onsite were transferred to Offshore. I was responsible for creating a complete knowledge base at offshore by coordinating with the Belgium team.
• I also took care of estimation and status reporting for the offshore team. I was leading a team of three in this project.
• Learning & Contribution:
• > Learned Productivity improvement techniques for software industry
• > Gained functional knowledge on option market systems in Europe
• > Implemented a new training methodology for the organization
• > Conducted Six Sigma basics training for organization

Sep 2008 – Oct 2009 · 1 yr 1 mo

• I was involved in analysis, design, development and deployment of an innovative tool that will help software engineers to write error free mainframe PL1 code elements. I had a chance to work with the heads of 31 different departments to implement the tool. Our team received client appreciation for completing our task ahead of schedule.
• Learning & Contribution:
• > Learned Productivity improvement techniques for software industry
• > Observed Quality practices for defect detection
• > Contributed a Poke Yoke tool that will be useful in defect prevention.
• > Contributed articles on quality practices to corporate newsletter.

Jul 2003 – Sep 2003 · 2 mos · India

• Worked on layout optimisation of the shop floor to improve production efficiency.

Mar 2003 – Jun 2003 · 3 mos · India

• Worked on process improvements in the bagging line.