Aug 2018 – Present · 7 yrs 9 mos

Jul 2013 – Present · 12 yrs 10 mos

• Technical Solution Manager : As a Technical Solution Manager in the PreSales team, I provide Solutions and support the Sales team for Application Management & Support and Application Development sales opportunities. Expertise in the Application Management & Support domain with 3 years of experience in this role.
• Supported geographies were North America, Europe, Asia Pacific and Middle East with Total Contract Value of opportunities in the range of 1Million USD to 350 Million USD. Primary work activities include planning solutions, estimation, costing, optimization & cost scrubbing & pricing and providing leads and references, keeping tab on pipeline and keeping up-to-date on industry trends.
• Responsibilities include:
• Review RFI/ RFP & clarifications from Client,Create the Solution blueprint including the approach and plan
• Involve and coordinate with various business units (Hardware, Software Products etc.) and cross functional teams (SMEs, Bid Management, Finance etc.) for required support.
• Create and agree RACI matrix among various teams, Estimate and collate effort and cost inputs based on requirements , Present the Solution to internal stakeholders and obtaining their commitments Cost scrubbing and optimizing the solution plan, Price the contract to cover risks, contingencies, inflation
• Obtain necessary technical, delivery and fulfillment commitments,Provide textual inputs and write ups on the response documents ,Participate and create Win-Loss reports
• Worked as Dynamic Automation Spoc from Solutioning team and awarded for that from Senior executives from Automation team,Worked for TSM enablement Workshop across the countries for implementing Dynamic & Cognitive Automation in different deals. Had presented in the sessions with large deal CSC team from US & Canada.
• Mentor & Training new members of the community,Review solutions as created by new members of the community.

Mar 2012 – Jul 2013 · 1 yr 4 mos

• Project 1: Bank of Montreal Corporate Services
• Client: BMO Canada
• Team Strength – 65
• I have worked as a PM for Corporate Service contract which provides managed services for Finanace and FCI customers and Application Management from multi locations (Toronto, Bangalore, Kolkata, Hyderabad). I operate from Kolkata location. The scope of work is Maintanance & Support. This project supports the bank’s objective of producing organizational profitability by helping in financial processing and in management reporting.
• Responsibilities : Providing few of my responsibilities below..
• 1. Provide Project Management services and resources to deliver the above scope of work
• 2. Implement operational and OPAL process & Controls agreed between IBM Canada and IBM India. Ensure a minimum of CMMI Level 3 procedures are applied to the services. Also worked in detail by using different IBM Project management tool like IPWC, RTC, RADAR, Metrics, Risk Management tool etc.
• 3. Identify, mobilize and place resources relevant to the skills required for the execution of the project
• 4. Prepare and update Staffing plan, Release Plan as applicable.
• 5. Facilitate for employee travel and visa as per Staffing plan.
• 6. Ensure timely and accurate labor and non-labor billing of IBM India personnel.
• 7. Submit IBM India invoices to IBM Canada as per process..
• 8. Ensure quality and timely completion and delivery of the deliverables defined in the DoU.
• 9 In conjunction with IBM Canada, will establish a regular and comprehensive schedule of project meetings, submission of reports, reviews and presentations as part of the project communication plan.
• 10. Schedule, monitoring, Risk/Issue Managing and attend all planning, status, escalation and other project management meetings.
• 12. Involved in lot of Process improvements
• Award : Awarded by Prestigious E&E Award for my excellent leadership & critical deliveries management.

Jun 2009 – Jul 2013 · 4 yrs 1 mo

• o Offshore Project Management for Commercial Accounts involving Project Financial Management, Resource Management, DOU preparation, PCR, Cost Case preparation, all types of Audits(PHR,ISO,PMR, DS&P etc) facing, Project Effort and Schedule Tracking, Requirement gathering and base lining, Team Building, Customer Interaction, maintaining IBM quality tools for project purposes etc.
• o Broad experience in interacting with IBM Geo and end-customers to discuss Account related issues, expectation management, improvement and growth opportunities etc. Have 4+ years of experience as a technical lead and have exhaustive practical knowledge of managing teams and various processes spread across the entire software life cycle.
• o Good communication skills and interpersonal skills, self-motivated, quick learner and team player. Handled multiple roles across various projects.
• o Experience in application migration from customer location to offshore and ensuring successful transition of the same into Steady State Phase.
• o Experience in application development and maintenance activities including design documentation, coding, Unit/Integration Testing, implementation and support of Application software.
• o Rich experience in using Rational Portfolio Manager (RPM) as the Project Management Tool.
• o Rich Experience in External(ISO) & Internal Audits for large Accounts like Maersk & BMO.
• o Work on project estimation has been identified has IBM Best Practice for Pine Valley account.
• KEY SKILLS
• Programming Language : Java,J2EE,C
• Database : Oracle 9i ,MySQL ,SQL Server2000
• Tools & Utilities  Oracle Jdeveloper 3.0
•  MS Visual Interdev 6.0
•  WDSC ver7.0 advanced edition
•  Rational Clear Case
•  Rational Clear quest
•  Rational Portfolio Manager
•  VSS
•  PVCS
•  TOAD
•  DB Visualizer
•  Putty
• Project Management Tools  RPM
•  RTC
•  RADAR
•  RBS
•  ART
•  MS Project
• Defect Tracking Tool  Rational Clear quest
•  Focal Point
•  RTC

Jun 2009 – Oct 2011 · 2 yrs 4 mos

• Project 2: MDBT projects with IBM Research Team
• Client: IBM Research Watson Lab, IBM eProcurement, SRDC LAB
• Team Strength – 27
• Role: Project Manager
• Overview:
• Was responsible to manage four projects MDBT Practice, MDBT COC, SRDC eContract and IGA Project.
• Responsibilities:
•  Involved in delivery, monitoring, tracking, negotiations, risk identification, resourcing and managing people.
•  In all four projects , experienced to handle more than12 applications as direct contact of different end clients(IBM research Watson Lab, IBM Procurement team, IBM Semi Conductor Research Lab).
•  Effectively implemented IBM Project Management & Quality standards through online tools like RPM,RADAR, SQA tool, Metrics Repository System and participated in Project Review and Quality Audits.
•  Also responsible for effectively reporting status to the upper management and on time response to onsite team queries and issues.
•  Promoted an environment of recognition and respect for individual differences and diversity which made it possible for the team to take on additional responsibilities to deliver on schedule and keep the project on track, conducive to IBM US & project success.
•  Encouraged the team to sharing of ideas, lessons learned during the project
•  Formed a financial report to work on the pricing concepts to check the profitability for the applications under IBM Research Project.
•  Worked with Onsite program managers for increasing business benefit and successfully created multiple onshore positions.
•  Released & rotated senior and long time resources and have arranged new assignments for the all release senior resources.
•  Have also successfully managed one IGA project with 5 different applications with 22 team members across the location, appreciated by BAM of offshore & onshore, Account Manager
•  Worked on project merger & project closure successfully.
•  Have received Team award for Eminence and Excellence.

Aug 2007 – Jun 2009 · 1 yr 10 mos

• Project 3: IIOS Genelco Software Solutions
• Overview:
• IBM Genelco new life system is the replacement system for Genelco Life+ which includes full Life+ business functionality, retains life+ domain model etc.
• Responsibilities:
• As a Project leader, responsible for estimation, work allocation, hours tracking, IBM Geo team interaction etc.
• Was responsible for offshore knowledge transfer with the IBM US GNL application architect and grooming of 8 team members(Including 2 team leads) as well as the set up of application in Kolkata office and the offshore spoc and project lead for this project.
• Responsible for validation of estimation, planning, work allocation, hours tracking for the team members and arrangement of technical discussion/internal training across the team.
• Monitoring overall project performance, work load from various perspectives like quality of deliverables, effort and schedule adherence, resource utilization management etc.
• Extensive customer interaction and negotiation for discussing all project related matters including risks and issues.
• Trained entire account to use RPM.
• Weekly and Monthly Status reporting to IBM India Executive and the IMB US Project Executive.
• Ensuring customer satisfaction by suitably addressing the areas of concern. Also actively participated in all the internal and external audits (ISO) for Pine-valley account. Responsible for continuously monitoring to ensure team meets quality goals with the proper understanding of what quality means.Assist in resolving and closing any non-compliance found during the periodic process review audits conducted by the Delivery Excellence Team.Consolidation, reporting and submission of project metrics data to the IBM India Metrics Repository for whole Pine Valley Account, did the RCAs for the major issues and worked on different Analysis procedure(FMEA,Pareto, Fishbone etc) with the review defects as well as metrics data.