Jun 2023 – Sep 2025 · 2 yrs 3 mos · Greater London, England, United Kingdom · Hybrid

• Business Analyst | Client: Retail Banking
• Location: London, UK ( Onsite)
• As a Business Analyst working with a retail banking client, I contributed to multiple cross-functional projects focused on digital transformation and customer experience. I combined strong business analysis techniques with a UI/UX design approach to bridge gaps between stakeholders and development teams.
• Key Responsibilities & Achievements:
• Gathered, analyzed, and documented business requirements, user stories, and functional specifications using Agile methodology.
• Worked directly with stakeholders to understand the banking product vision and translated it into actionable development plans.
• Created detailed BRDs, FRDs, process maps, and user flows for online banking services and mobile applications.
• Performed Gap Analysis and SWOT analysis to assess project risks and opportunities.
• Collaborated in Sprint planning, Backlog refinement, Retrospective, and UAT support using tools like JIRA, Confluence, and Trello.
• Facilitated user research, interviews, and persona creation to enhance product design & Designed wireframes, mockups, and clickable prototypes using Figma, Adobe XD, and Sketch to improve user experience.
• Led stakeholder workshops and worked closely with UI/UX teams to align interface design with business goals.
• Used Power BI to create dashboards for progress tracking and reporting.
• Supported compliance and documentation in alignment with FCA, GDPR, and PSD2 regulations.
• Tools & Technologies:
• JIRA, Confluence, Trello, MS Visio, Lucidchart, Figma, Adobe XD, Power BI, MS Office Suite, SQL Server, Swagger, HTML, CSS
• Skills:
• Business Analysis, UI/UX Design, Requirement Gathering, Process Mapping, Agile (Scrum), UAT, User Research, Wireframing, Prototyping, Stakeholder Communication & Management

May 2022 – Dec 2022 · 7 mos · Pune, Maharashtra, India · Remote

• Client: IBM (Cardinal Health)
• Role: Sr. UI/UX Designer + Business Analyst
• Location: Pune
• In this hybrid role, I contributed as a Senior UI/UX Designer while simultaneously managing key Business Analyst responsibilities. My work focused on delivering user-centric digital solutions while aligning designs with strategic business goals and stakeholder expectations.
• Key Responsibilities & Achievements:
• Led the end-to-end design process, including user research, wireframing, prototyping, and usability testing to improve customer experience.
• Collaborated with stakeholders and development teams to gather and translate business requirements into design deliverables and functional user flows.
• Conducted workshops and interviews to gather requirements and created BRDs, FRDs, and user stories for development teams.
• Delivered high-fidelity mockups and interactive prototypes using Figma, Adobe XD, and Sketch, ensuring responsive design and WCAG accessibility.
• Facilitated agile ceremonies such as sprint planning, retrospectives, and backlog grooming while tracking progress in JIRA and Confluence.
• Created journey maps and user personas to align design strategies with target audience behavior and goals.
• Used Power BI to visualize and present project performance and design iteration impact to stakeholders. Conducted A/B testing and heuristic evaluations to validate design solutions and enhance digital banking interfaces.
• Tools & Technologies:
• Figma, Adobe XD, Sketch, Illustrator, JIRA, Confluence, MS Office Suite, Power BI, Lucidchart, MS Visio, HTML5, CSS3

Aug 2021 – Apr 2022 · 8 mos · Bengaluru, Karnataka, India · Remote

• Client: Merck
• Role: Sr. UI/UX Designer
• As a Senior UI/UX Designer, I led user-centered design initiatives to create engaging and functional digital experiences. I worked closely with cross-functional teams to translate complex business requirements into intuitive and aesthetically pleasing interfaces.
• Key Responsibilities & Achievements:-
• Designed responsive, user-friendly interfaces for web and mobile applications from wireframes to final visual design.
• Conducted user research, created personas, and mapped user journeys to inform design decisions.
• Built interactive prototypes using Figma, Adobe XD, and Sketch to validate concepts through usability testing.
• Collaborated with product managers and developers in Agile environments to ensure design feasibility and consistency.
• Developed and maintained design systems to ensure brand consistency across all digital platforms.
• Participated in stakeholder reviews, presenting design rationale and gathering feedback for iterative improvements.
• Improved conversion rates and user satisfaction by simplifying navigation and enhancing visual hierarchy.
• Tools & Technologies:
• Figma, Adobe XD, Sketch, Illustrator, Photoshop, Zeplin, InVision, HTML5, CSS3, Bootstrap
• Skills:
• UI Design, UX Research, Wireframing, Prototyping, Responsive Design, User Testing, Visual Design, Accessibility, Agile Collaboration, Design Systems

Jul 2019 – Jul 2021 · 2 yrs · Indore, Madhya Pradesh, India · Hybrid

• Worked on end-to-end design of both mobile and web applications, focusing on creating seamless and intuitive user experiences. Involved in user research, testing, and interface design to deliver high-quality digital products.
• Key Responsibilities:
• Designed user flows, wireframes, interactive prototypes, and high-fidelity mockups for web and mobile platforms.
• Created intuitive UI components including input controls, navigation elements, and informative visuals.
• Produced original graphics such as illustrations, icons, and data visualizations to enhance product interfaces. Conducted user research and usability testing to gather insights and iterate designs based on feedback.
• Collaborated closely with cross-functional teams including product managers, developers, and stakeholders to align design vision with business goals.Incorporated customer feedback, usability findings, and performance metrics to continuously improve user experience.
• Tools Used:
• Figma, Adobe XD, Sketch, Illustrator, Photoshop, Zeplin, InVision
• Skills:
• UI Design, UX Research, Wireframing, Prototyping, Visual Design, Responsive Design, Usability Testing, Cross-functional Collaboration, Design Thinking

Apr 2018 – Jun 2019 · 1 yr 2 mos · Indore, Madhya Pradesh, India · Hybrid

• My role focused on designing web interfaces and graphic elements to create visually appealing and user-friendly digital experiences. I was responsible for crafting graphic user interface components such as menus, tabs, and widgets, while also developing UI mockups and interactive prototypes that clearly illustrated the functionality and layout of web pages. I ensured consistency by adhering to established style guidelines involving fonts, colors, and imagery. My design process was rooted in a user-centered approach, incorporating both business requirements and user feedback to deliver effective and engaging solutions.