Gaurav Garg

Co-Founder

Reading, United Kingdom27 yrs 1 mo experience
Highly StableAI Enabled

Key Highlights

  • Co-founded LetsLocalise, achieving national-scale impact.
  • Led enterprise transformation at Goldman Sachs across multiple countries.
  • Coached mid-career leaders for strategic leadership acceleration.
Stackforce AI infers this person is a seasoned leader in AI-driven enterprise transformation and digital operations across diverse industries.

Contact

Skills

Core Skills

Operations ManagementProgram ManagementStrategic RelationshipsPeople ManagementBusiness GrowthIt TransformationProject ManagementInnovation ManagementCost ManagementStrategic LeadershipEnterprise TransformationService Delivery

Other Skills

EBITDASocial SustainabilityOperationsStartupsExecutive TeamStrategic InitiativesProgramme DeliveryStrategy to ExecutionEntrepreneurshipRelationship BuildingFinanceInformation TechnologyDigital Marketing ExperienceSustainabilityBoard Level

About

I am a senior technology and transformation leader with 27+ years of experience building AI-led operations, scaling partnerships with hyperscalers, driving digital transformation, and leading global cross-functional teams across the UK, UAE, India, and Europe. Over the past six years, I’ve co-built LetsLocalise from idea to national-scale impact - partnering with IBM, Cognizant, and government institutions. I’ve led AI pilots, innovation programmes, large-scale implementations, operational uplift initiatives, and enterprise partnerships that delivered measurable value. My strength lies in turning complexity into clarity - whether it’s scaling a new technology, transforming an underperforming function, building a high-performing team, or aligning stakeholders around a strategic vision. 💼 What I Do as a Leader Specialise in helping organisations: Drive digital transformation and operational excellence Strengthen strategic partnerships Scale client success and global service delivery Design innovation and ecosystem strategies Mobilise cross-functional, multi-country teams Build AI and LLM-enabled operations Deliver results under pressure and ambiguity 🎙️ My Work as a CXO Coach (Complementary to My Leadership Experience) Alongside my executive work, I coach mid-career leaders who want to step into senior roles. This isn’t “life coaching” — it is strategic leadership acceleration. I help professionals: Build executive presence Increase visibility and influence Navigate plateaus and career transitions Position themselves for Director/VP/CXO roles Build a powerful personal narrative and leadership identity This coaching work strengthens my own leadership practice and keeps me connected to emerging leaders and industry challenges. 🎯 What’s Next for Me I’m now exploring: ✔ Senior leadership roles in AI Operations, Client Success, Transformation, Partnerships, or Innovation ✔ Opportunities where I can bring my experience in scaling teams, ecosystems, and technology ✔ Select coaching engagements with ambitious mid-career professionals If you're building something ambitious, scaling something complex, or transforming something important - we should talk. 📞 +44 74272 11111 | ✉️ gauravgarg216@gmail.com

Experience

27 yrs 1 mo
Total Experience
3 yrs 5 mos
Average Tenure
--
Current Experience

Letslocalise

Co-Founder, Chief Operating Officer

Jun 2019Feb 2026 · 6 yrs 8 mos · Wokingham, England, United Kingdom · Hybrid

  • Leading global operating model design and enterprise transformation for a digital platform operating across the UK and India.
  • Architecting scalable operating frameworks, governance structures, and execution cadences to support international expansion and commercial growth. Partnering with Product, Technology, and Commercial leadership to enable platform adoption, customer lifecycle optimisation, and operational resilience.
  • Key Achievements:
  • Forged partnerships with multiple multi-nationals like IBM, Cognizant etc
  • Built a 45-member global team across Tech, Ops, Data, Sales and Delivery.
  • Delivered operating models, governance, and multi-market execution.
  • Led strategy, GTM, and implementation for major programmes across the UK and India.
  • Recorded £2M in revenue
EBITDAOperations ManagementPeople ManagementSocial SustainabilityService DeliveryProgram Management+49

Sainsbury's

Cloud Infrastructure Director / Product Owner

Jul 2017Jun 2019 · 1 yr 11 mos · London, United Kingdom · On-site

  • Led modernisation across customer operations using cloud, data, and automation.
  • Evaluated fintech and AI tools for fraud detection, customer analytics, and operations uplift.
  • Collaborated with CIO, COOs, risk, and product teams on digital transformation strategy.
EBITDABusiness AcumenProject CoordinationPeople ManagementPDLCIT Operations+28

Emirates

Innovation Leader at Emirates Group)

Apr 2014May 2017 · 3 yrs 1 mo · Dubai · On-site

  • Formed innovation partnerships with Microsoft, IBM, Emirates Innovation Lab, and SmartDubai.
  • Scouted global startups and deep-tech players to modernise operations.
  • Saved AED 10M+ through predictive analytics and automation.
  • Created innovation showcases and executive demos to accelerate adoption.
Business AcumenPeople ManagementRevenue & Profit GrowthProgramme DeliveryBusiness GrowthIT Project & Program Management+13

Goldman sachs

Sr VP Operations

Aug 2009Mar 2014 · 4 yrs 7 mos · Bengaluru, Karnataka, India

  • Led large-scale, multi-country enterprise transformation programmes within a financial services environment.
  • Acted as a strategic execution partner to senior leadership, establishing governance, steering mechanisms, and performance frameworks across global finance and technology platforms.
  • Managed 225+ global engineers & analysts across New York, London, Singapore, and India.
  • Improved system performance by 60% through analytics and optimisation.
  • Partnered with global leadership on operational resilience and innovation strategy.
People ManagementIT ManagementRevenue & Profit GrowthConflict ManagementService DeliveryIT Services+11

Infosys

Senior Director Program Management

Nov 2006Aug 2009 · 2 yrs 9 mos

  • Reporting to Head of Delivery
  • Responsible for Programs GT £5million value
  • Key Responsibilities
  • Matrix Management of global teams.
  • Client interfacing and management.
  • End-to-end program management.
  • Program budget management.
  • Key stakeholder management and Vendor Management.
  • Led major technology transformation programs for leading global clients, overseeing end-to-end program execution, stakeholder management, and delivery assurance. Delivered programs on time and under budget, ensuring alignment with business objectives and compliance with industry standards.
IT ManagementConflict ManagementService DeliveryIT ServicesManaged ServicesCreative Problem Solving+4

Barclays / barclaycard business

Head of Information

Jun 2003Oct 2006 · 3 yrs 4 mos

  • Reporting to Finance Director
  • Responsible for £1million Budget
  • Key Responsibilities
  • On-site team of 13 and a remote team of 14.
  • Create and deliver a vision and strategy for management of data within Barclaycard.
  • Manage and provide data for the business.
  • Cost Centre and budget responsibility for the department.
  • Lead virtual teams supporting business critical programs.
  • Manage change programs and manage / nurture relationships.
Conflict ManagementService Delivery

Barclaycard

Head of MIS

Sep 2000May 2003 · 2 yrs 8 mos

  • Reporting to Operations Director
  • Responsible for £750K Budget
  • Key Responsibilities
  • Lead and manage a direct team of three and a project team of ten MIS analysts.
  • Help build and deliver systems to support marketing and operational information needs.
  • Provide operational MI support.
  • Build key performance indicators (KPI) and monitor business performance against these.
  • Improve efficiency and performance of processes in operational areas.
Creative Problem Solving

Providian financial

Strategy Marketing Manager

Aug 1998Jul 2001 · 2 yrs 11 mos

  • Reporting to Head of Marketing
  • Key Responsibilities
  • Analyse, recommend and manage marketing programs to recruit and retain customers.
  • Build initiatives to improve customer experience e.g. IVR project.
  • P&L responsibility for the team.
  • Worked extensively with information based customer management systems.

Education

The University of Chicago Booth School of Business

Master of Business Administration (M.B.A.)

Jan 1996Jan 1998

The University of Chicago Booth School of Business

Master of Business Administration - MBA — Strategic Marketing

Jan 1996Jan 1998

National Institute of Technology, Tiruchirappalli

MCA — Computer Science

Jan 1990Jan 1993

Delhi Kannada Education Society'S Institute

High School — Computer Science

Jan 1980Jan 1987

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