Aug 2024 – Aug 2025 · 1 yr · Lagos State, Nigeria · Remote

• As a Human Resources Generalist at Ciuci Consulting, I played a pivotal role in driving HR initiatives that aligned with organizational goals. I led end-to-end recruitment and onboarding processes, ensuring a seamless integration of new employees while maintaining accurate employee records. I spearheaded payroll management and payslip preparation, ensuring accuracy and compliance with statutory requirements.
• Beyond core HR functions, I championed employee engagement strategies, fostering a positive and high-performance work culture. I also played a strategic role in managing employees within company-owned assets, ensuring operational efficiency and alignment with business objectives. My responsibilities extended to employee relations, policy development, and compliance with labor laws, reinforcing a structured and legally sound work environment.
• Additionally, I facilitated training and development programs to enhance workforce capability, ensuring employees were equipped with the skills needed to drive business success. Through a proactive and strategic HR approach, I contributed to a more engaged, compliant, and high-performing workforce.

May 2023 – Aug 2024 · 1 yr 3 mos · Lekki, Lagos State, Nigeria · Hybrid

• Managed job postings, screened applications, and coordinated interviews to enhance recruitment efficiency.
• Streamlined new hire onboarding by overseeing document collection and conducting orientation sessions.
• Maintained accurate employee records, ensuring compliance with internal policies and regulatory requirements.
• Facilitated the preparation of employment contracts and other HR-related documentation.
• Assisted in processing employee benefits and payroll, ensuring accuracy and efficiency.
• Resolved employee inquiries and escalated complex issues to the appropriate channels.
• Contributed to employee engagement initiatives aimed at improving satisfaction and retention.
• Ensured adherence to company policies, labor laws, and industry regulations.
• Supported internal and external audits to maintain compliance with regulatory standards.
• Coordinated training programs, workshops, and monitored employee development and feedback.

Jun 2021 – Apr 2023 · 1 yr 10 mos · Lagos, Lagos State, Nigeria · On-site

• Strategic Coordination & Decision-Making: Oversee and coordinate activities that influence operational decisions and business requirements, ensuring alignment with organizational objectives.
• Procurement & Supply Chain Management: Manage office supplies, stock levels, and procurement processes, collaborating with vendors to maintain adequate inventory and secure the best service deals.
• Operational Oversight & Efficiency: Supervise daily operations, track progress on special projects, and implement cost-effective workload planning to ensure targets are met.
• Vendor & Supplier Negotiation: Negotiate contracts with external suppliers to optimize costs while ensuring quality service delivery.
• Financial & Budgetary Management: Work closely with accounting and management teams to establish budgets, monitor expenditures, and oversee financial processing.
• Inventory & Stock Control: Maintain accurate inventory records, manage stock control processes, and ensure the production team has the necessary materials to meet client demands.
• Logistics & Workforce Supervision: Oversee the coordination of material purchases and service requirements, approve sales orders, and supervise key personnel, including drivers, security staff, and janitors.
• Process Optimization & Order Management: Communicate changes in orders or delivery schedules to relevant stakeholders and proactively address disruptions to maintain operational efficiency.
• Business Growth & Departmental Development: Partner with department heads to monitor team performance, drive growth, and support continuous business development.
• Maintenance & Facilities Coordination: Manage repairs and maintenance of machinery and facilities, ensuring smooth operational functionality.
• Communication & Organizational Leadership: Facilitate seamless internal communication by coordinating schedules, organizing meetings, distributing reports, and keeping all teams informed of critical company updates.

Mar 2018 – Jun 2021 · 3 yrs 3 mos · Lekki, Lagos State, Nigeria · On-site

• Provided a welcoming and professional first point of contact for visitors, offering information about the business and an overview of services. Maintained security protocols by monitoring logbooks, issuing visitor badges, and adhering to established procedures to ensure a safe and secure environment.
• Managed the reception area, ensuring a clean, organized, and professional atmosphere in line with company policies and regulations. Confidently interacted with individuals at all professional levels, delivering exceptional customer service to clients, visitors, and employees by addressing inquiries and resolving issues with professionalism and efficiency.
• Handled incoming calls, emails, and correspondence, directing inquiries appropriately and ensuring seamless communication. Performed a range of administrative and clerical duties, including drafting correspondence, ordering office supplies, maintaining records, filing documents, and assisting with light bookkeeping tasks.
• Scheduled and coordinated appointments and meetings, ensuring all logistical arrangements were effectively managed. Maintained accurate visitor logs and appointment schedules, while proactively identifying and reporting security concerns to management.
• Provided cross-departmental support, assisting with additional tasks as required to enhance operational efficiency. Consistently demonstrated strong organizational skills, attention to detail, and a commitment to maintaining a professional and welcoming workplace environment.