Giovanni Pizzoferrato

CTO

Ottawa, Ontario, Canada25 yrs 3 mos experience
Most Likely To SwitchAI Enabled

Key Highlights

  • Led $500M+ technology transformations across multiple industries.
  • Expert in AI and ML implementation at scale.
  • Proven track record in platform modernization and organizational redesign.
Stackforce AI infers this person is a Senior Technology Leader specializing in AI-driven transformations within SaaS and Financial Services.

Contact

Skills

Core Skills

Ai StrategyDigital TransformationData GovernanceOrganizational DesignTechnology StrategyBanking Platform DevelopmentTechnology Organization IntegrationM&a IntegrationMachine LearningPlatform TransformationCloud MigrationData Platform TransformationUnderwriting Modernization

Other Skills

Artificial Intelligence (AI)Machine Learing and AICloud ComputingCloud ApplicationsAmazon Web Services (AWS)Google Cloud Platform (GCP)Microsoft AzurePlatform ModernizationDevOpsEnterprise ArchitectureStrategyIT StrategyProduct MarketingStrategic PlanningMobile Applications

About

I lead technology transformations at Canadian enterprises where the stakes are high and the complexity is real. Over 15 years, I've built and modernized platforms at Manulife, Kinaxis, Plusgrade, and BDO Canada—financial services, supply chain SaaS, travel tech, and professional services. Combined technology investment under my leadership exceeds $500M. What I do: Platform modernization in legacy environments. I've led migrations from monolithic systems to cloud-native architectures while maintaining operational continuity in regulated industries. At Manulife, this enabled new digital product launches and improved customer experience across 13 markets. AI and ML implementation at scale. I build the data foundations and engineering capabilities that make AI productive, not just possible. At Kinaxis, this meant moving from experimentation to production AI features serving enterprise customers. Engineering organization transformation. I've scaled teams from 50 to 400+, established platform engineering practices, and built cultures that ship. This includes navigating acquisitions, restructures, and shifts to product operating models. Industries: Financial services, insurance, SaaS, travel, professional services Scale: P&L oversight up to $120M, teams up to 400 people, multi-geography operations I'm based in Ottawa and work with Canadian enterprises facing complex modernization challenges.

Experience

25 yrs 3 mos
Total Experience
4 yrs 5 mos
Average Tenure
10 yrs 5 mos
Current Experience

Bdo canada

Chief Digital and Technology Officer

Aug 2025Present · 9 mos · Canada

  • Leading technology and digital transformation for BDO Canada, one of the country's leading professional services firms (7,500+ professionals, $1B+ revenue across audit, tax, and advisory).
  • AI & Productivity:
  • Driving firm-wide AI strategy delivering 8-12% efficiency gains on core workflows and enabling 5% increase in revenue per professional through automation and AI-powered tools
  • Established AI Studio and Service Line Labs embedding copilots and workflow automation into practitioner delivery
  • Platform & Data:
  • Building modern data platform and governance foundation enabling AI capabilities, operational analytics, and decision intelligence across practices
  • Modernizing cloud architecture and digital workplace infrastructure supporting national operations
  • Operating Model:
  • Redesigned technology organization for clarity and scale, separating build/run/data/architecture/security functions with clear accountability
  • Scope: National technology and digital strategy across all service lines and geographies
Artificial Intelligence (AI)AI StrategyDigital Transformation

Lukka

Senior Technology Advisor

Aug 2025Present · 9 mos · NYC · Remote

  • Advise CEO and Head of Engineering on technology strategy, organizational development, and platform modernization for digital asset data and software provider serving institutional clients.
  • Focus Areas:
  • Technology strategy and platform architecture decisions
  • Engineering leadership development and organizational design
  • Technology processes, practices, and operating model evolution
  • Build vs. buy decisions and vendor evaluation
Technology Strategy

Peer data

Senior Technology Advisor

Dec 2024Present · 1 yr 5 mos · NYC · Remote

  • Advise CEO and Head of Product and Engineering on technology strategy and organizational development for data commerce platform enabling organizations to manage, track, and monetize data assets.
  • Investment stake in the company.
  • Focus Areas:
  • Technology strategy and platform architecture
  • Engineering leadership and organizational design
  • Technology processes and operating model
  • Strategic technology decisions
Technology Strategy

Plusgrade

Chief Technology Officer

Jun 2024Aug 2025 · 1 yr 2 mos · Canada · Hybrid

  • Led technology organization for private travel experience platform serving 200+ airline, hospitality, and cruise partners globally.
  • M&A Integration & Organization:
  • Unified engineering teams from multiple acquisitions into single 160-person global technology organization
  • Consolidated fragmented platforms and established common architecture, tooling, and operating practices
  • Built cohesive engineering culture across previously independent product teams
  • ML & Platform Evolution:
  • Established ML/AI product capabilities and roadmap, transitioning organization from rule-based systems to machine learning-driven personalization and pricing
  • Advanced platform infrastructure to support ML model deployment and iteration at scale
  • Scope: 160-person engineering organization, private company serving 200+ travel industry partners
Artificial Intelligence (AI)Technology Organization Integration

Kinaxis

Chief Technology Officer

Feb 2022Jun 2024 · 2 yrs 4 mos · Canada · Hybrid

  • Led technology organization for supply chain orchestration SaaS platform serving global enterprises in automotive, aerospace, electronics, and life sciences.
  • Platform Transformation:
  • Led $25M SaaS platform modernization enabling company revenue growth from $427M to $483M (+13% YoY)
  • Delivered 17% SaaS revenue growth while reducing infrastructure costs 20%
  • Migrated platform to multi-cloud architecture (Microsoft Azure and Google Cloud) in 12 months while maintaining operational continuity
  • Enabled monetization of supply chain data through AI/ML-driven analytics capabilities
  • Organization & Operations:
  • Led a global engineering organization across North America, Europe, and APAC
  • Partnered with Marketing, Sales, and Strategy to align platform capabilities with go-to-market objectives
  • Security & Compliance:
  • Achieved ISO 27001 and SOC 2 certifications, strengthening enterprise security posture and removing deal blockers for regulated industry customers
  • Scope: 140 person global engineering team, multi-cloud SaaS platform serving enterprise supply chain customers
Machine Learing and AICloud ComputingCloud ApplicationsAmazon Web Services (AWS)Artificial Intelligence (AI)Google Cloud Platform (GCP)+2

Manulife

Chief Architect (VP) Of Architecture & Engineering Group Functions and Global Data Office

Sep 2019Feb 2022 · 2 yrs 5 mos · Toronto, Canada Area

  • Led data and platform transformation at $1.4T global financial services organization operating across Canada, US, and Asia.
  • Data Platform Transformation:
  • Modernized enterprise data lake and advanced analytics infrastructure, migrating from on-premise data centers to Azure cloud
  • Built analytics foundation enabling actuarial modeling, risk assessment, and business intelligence across 13 markets
  • Established data governance framework supporting regulatory compliance across multiple jurisdictions
  • Underwriting Platform Modernization:
  • Modernized underwriting platform (Moody's) and migrated to cloud, enabling advanced underwriting capabilities for insurance products
  • Improved underwriting speed and accuracy through platform re-architecture
  • Digital Experience:
  • Led digital transformation of public-facing websites partnering with Adobe, supporting customer acquisition and service across global markets
  • Cloud Migration:
  • Migrated critical enterprise systems from legacy data centers to Azure, maintaining operational continuity while improving scalability and cost efficiency
  • Partnered with security organization to establish cloud security posture and compliance framework
  • Scope: Global architecture and engineering leadership across data, underwriting, and digital platforms serving 13 international markets
Artificial Intelligence (AI)Data Platform Transformation

Cpp investment board

Head of Cloud and Big Data Technology

Sep 2018Aug 2019 · 11 mos · Toronto, Canada Area

  • Four direct + 9 indirect reports | $6M CapEx | $15M OpEx | Oversee global data support for all our international offices
  • Reporting to the Chief Technology Officer / Chief Data Officer I manage and mentor a team of senior developers, and Dev/Ops focused on delivering multi-cloud capability with a data management platform.
  • This capability supports significant business process simplification and enables net new advanced analytics across the investment portfolios as they seek alpha.

Canadian tire corporation

2 roles

Vice President Big Data Technology

Nov 2016Sep 2018 · 1 yr 10 mos · Toronto, Canada Area

  • 5 direct + 140 indirect reports | $45M CapEx | $9M OpEx | 4 sites in Toronto, Calgary, off-shore in Mumbai, Ukraine
  • Reporting to the Chief Information Officer, I led diverse technology groups responsible for data governance, data architecture, data product builds, data integration, and the machine learning platforms for the cognitive retail platforms.
  • Legacy: Transformed the legacy data systems into a modern data platform in the cloud and on-premise to save $22M over three years, boosting productivity by 25% and contributing to a 5% revenue growth year-over-year.

AVP Big Data, Cognitive Decision Platforms

Aug 2016Nov 2016 · 3 mos · Toronto, Canada Area

  • 3 direct + 90 indirect reports | 20M CapEx | 6M OpEx | 2 sites Toronto, Off-shore in Ukraine
  • Selected to design and build a robust modern data management platform to sustain exponential e-commerce load during peak times after the antiquated data domain crashed on Black Friday and Cyber Monday two years in a row.
  • Planned and built the CTC data lake on-premise and for the cloud to successfully operate without any issues
  • during 2016 Black Friday and Cyber Monday with no lost sales.
  • Recruited and coached a senior team of developers tasked to architect and modernized the platform to move towards an event-oriented micro-services layer to eliminate old infrastructure unable to sustain current business processes and minus the ability to expand into new business lines.

Northone

Technology Advisor

Dec 2015Present · 10 yrs 5 mos · Toronto, Canada Area

  • I work with the founding team as a technology adviser. I advise and coach on technology-related activities.
  • I specialize in building banking platforms and applications, Including security and identity.
Artificial Intelligence (AI)Banking Platform Development

Banque nationale

Sr. Director of Digital & Data Architecture, Head of Identity and Access, Head of Bank Innovation

Jan 2015Aug 2016 · 1 yr 7 mos · 600, rue De la Gauchetière Ouest, 28e étage, Montréal (Québec), H3B 4L2

  • 7 direct + 100 indirect reports | $5M CapEx | $21M OpEx
  • As the chief architect, I reported to a matrixed organization which included the Vice President of Digital Banking, Vice President of Data Technology, Chief Information Security Officer and the Chief Information Officer of the Bank.
  • I have transformed the enterprise architecture practice into an agile delivery team to generate 60% productivity gains and a 25% operational cost saving.
  • I oversaw all solution designs for both the technical and business architectures of the retail and commercial banks. I also led the team responsible for Identity and Access Management and supported the information governance during audits.
  • My teams and I were instrumental in redesigning and transitioning the legacy monolithic banking applications to a responsive framework using native cloud technologies.

Accedian networks

Sr.Product Manager

Jan 2013Jan 2015 · 2 yrs · 2351 Alfred-Nobel Blvd., Suite N-410 Saint-Laurent, Qc, H4S 2A9 Canada

  • I developed business and product strategy in collaboration with the Chief Executive Officer, Chief Technology Officer, and Vice President of engineering. I travelled internationally meeting customers supporting sales.
  • The result of this was the acquisition of new strategic global accounts such as T-Mobile, Thomson Reuters, and BT-Radianz.

Telus

5 roles

Senior Technology Strategist - Chief Technology Office (CTO)

Promoted

Jan 2010Dec 2012 · 2 yrs 11 mos

  • Reporting to the Chief Technology Officer at TELUS my leadership role was to build and lead the adoption of TELUS’ products and solutions in partnership with the vendors across the entire organization.

National Labs Manager – Chief Technology Office (CTO)

Jan 2009Jan 2010 · 1 yr

  • I managed the national labs across Canada.

Innovation Centre Manager – Chief Technology Office (CTO)

Jan 2004Jan 2009 · 5 yrs

  • I managed the TELUS Innovation Centre’s across Canada.

Senior Leader

Promoted

Jan 2001Jan 2012 · 11 yrs

  • I held various roles at TELUS, ranging from sales, marketing, product development, and network operations. I started as a single technical contributor, where over time I was mentored to expand my leadership skills and lead highly successful programs and product launches.

Customer Sales Engineer – TELUS Business Solutions

Jan 2001Jan 2004 · 3 yrs

  • I was in a pre-sales engineering role, responsible for supporting complex customer accounts.

Education

Banff Centre for Arts and Creativity

Management — Leadership Development

Jan 2007Jan 2011

Delta College

Network Engingeering — Information Technology

Jan 1997Jan 1999

Delta College

Network Administration

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