Gitin Arora

Product Manager

India10 yrs 5 mos experience
Highly Stable

Key Highlights

  • Led a 16% uplift in conversion across GCC storefronts.
  • Delivered AED 20M+ incremental revenue through product strategies.
  • Achieved $25M annual cost savings via logistics optimization.
Stackforce AI infers this person is a Product Manager with expertise in E-commerce and Fintech, focusing on growth and analytics.

Contact

Skills

Core Skills

Product ManagementProduct StrategyGrowth & Funnel OptimizationProduct AnalyticsCustomer RetentionSupply Chain ManagementStrategic Planning

Other Skills

FinTechTeam ManagementDesign ThinkingProject ManagementPersonalizationBusiness AcumenLeadershipBusiness AnalyticsGoogle AnalyticsAnalyticsConversion OptimizationScientific ExperimentationUser Experience (UX)Microsoft Power BITeam Leadership

About

๐—ฃ๐—ฟ๐—ผ๐—ฑ๐˜‚๐—ฐ๐˜ ๐—ฎ๐—ป๐—ฑ ๐—”๐—ป๐—ฎ๐—น๐˜†๐˜๐—ถ๐—ฐ๐˜€ ๐— ๐—ฎ๐—ป๐—ฎ๐—ด๐—ฒ๐—ฟ with 9+ years of experience building and scaling data-driven, customer-facing and platform products across e-commerce and fintech in the UAE, GCC, and India. I specialize in turning growth problems into measurable outcomes through strong product strategy, analytics, experimentation, and AI-enabled solutions. I have led large, cross-functional teams across Product, Engineering, Analytics, Marketing, and Business, owning end-to-end product charters spanning search & discovery, personalization, checkout, growth funnels, and platform capabilities. My work has consistently delivered double-digit improvements in conversion and revenue, including multi-million AED impact across MENA markets. ๐‘๐ž๐œ๐ž๐ง๐ญ ๐ก๐ข๐ ๐ก๐ฅ๐ข๐ ๐ก๐ญ๐ฌ: > Led a company-wide search and discovery transformation across multiple GCC storefronts, driving a 16% uplift in conversion and AED 20M+ incremental revenue > Delivered 11% direct revenue uplift through ML-driven personalization and recommendations > Improved checkout-to-transaction rate by 15% through end-to-end funnel redesign > Built and launched a RAG-based AI developer assistant at Paytm, reducing API integration time by 70% > Enabled ~$25M annual cost savings through large-scale logistics and supply chain optimization (Flipkart) Iโ€™ve worked with and built products for leading brands including Paytm, Nike, Sun & Sand Sports, Under Armour, Flipkart, Airtel Digital, and Udaan, across both 0โ†’1 initiatives and scaled growth platforms. ๐‚๐จ๐ซ๐ž ๐ž๐ฑ๐ฉ๐ž๐ซ๐ญ๐ข๐ฌ๐ž: > Product strategy, discovery, and roadmapping > Growth & funnel optimization (activation, conversion, retention) > Analytics, experimentation, and KPI frameworks > AI-enabled products (RAG, ML-driven personalization) > Strong execution across complex, multi-market environments

Experience

10 yrs 5 mos
Total Experience
2 yrs 4 mos
Average Tenure
1 yr 5 mos
Current Experience

Paytm

Group Product Manager

Jan 2025 โ€“ Present ยท 1 yr 5 mos ยท Noida ยท On-site

  • - New initiatives (GenAI, Expansion)
Product ManagementProduct AnalyticsFinTechProduct Strategy

Gulf marketing group

Product Manager - Search and Discovery

Jan 2021 โ€“ Jan 2024 ยท 3 yrs ยท Dubai, United Arab Emirates ยท On-site

  • Brands managed - Nike, Sun and Sand Sports, Under Armour and Dropkicks
  • Led the following teams during my tenure:
  • > CRO analytics team
  • > Growth product team
  • > Merchandising team
  • 1. Owned the end-to-end Search & Discovery product charter, defining north-star metrics, success KPIs, and roadmap priorities across acquisition, discovery, and checkout journeys
  • 2. Led a cross-functional revamp of the search experience for Sun & Sand Sports, aligning engineering, UX, category, and platform teams; delivered a 16% improvement in search-led transactions with multi-million AED revenue impact
  • 3. Built scalable multilingual search capabilities for Arabic users, improving catalog indexation, synonym handling, and query understanding; resulted in a 5% uplift in add-to-cart rate and a 25-point improvement in NPS
  • 4. Designed and shipped ranking and relevance frameworks leveraging business metadata, customer intent signals, and personalization logic; validated impact through structured experimentation, driving a 12% ATC uplift
  • 5. Product-managed the rollout of ML-driven personalized recommendations within SFCC, defining use cases across PLP, PDP, and cart stages; contributed to an 11% increase in direct attributable revenue
  • 6. Identified gaps in promotion discovery on PDPs and launched contextual promotion tiles, improving offer visibility and decision confidence; achieved a 3% increase in add-to-cart rate
  • 7. Partnered with Product and UX to redesign the checkout flow, addressing friction points across payment, error handling, and trust signals; improved checkout-to-transaction conversion by 15%
  • 8. Owned the evaluation and implementation of Algolia as the core search and merchandising platform, driving measurable gains in relevance, speed, and merchandiser efficiency alongside a 15%+ conversion uplift
  • 9. Built self-serve analytics foundations using Tableau, enabling business teams to independently track feature performance, experiment outcomes, and funnel health
Product ManagementTeam ManagementDesign ThinkingProject ManagementPersonalizationProduct Analytics+18

Sun & sand sports

Ecommerce Manager

Jan 2021 โ€“ Jan 2024 ยท 3 yrs ยท Dubai, United Arab Emirates ยท On-site

  • Led the following teams during my tenure:
  • > Analytics team
  • > CRO product team
  • > Merchandising team
  • > Content Process team
Product ManagementTeam ManagementProduct AnalyticsMerchandising StrategiesConversion OptimizationMarketing Analytics+5

Airtel digital

Product Analytics Manager

Jan 2020 โ€“ Jan 2021 ยท 1 yr ยท Gurugram, Haryana, India

  • 1. Analytics Lead for Marketplace digitalisation product initiatives, collaborating with Product Managers, Tech leads and business teams as major stakeholders
  • 2. Developed a ML based model to predict customer churn probability, enhancing proactive retention strategies; achieved B2B month on month churn reduction by 5.5%
  • 3. Implemented a Customer Health Score framework to proactively assess customersโ€™ issues and provide support and enable targeted up-sell and cross-sell opportunities
Product ManagementProduct AnalyticsBusiness AcumenBusiness AnalyticsPython (Programming Language)Analytics+5

Udaan.com

Lead - Strategy, Analytics and Product

Jan 2018 โ€“ Jan 2020 ยท 2 yrs ยท Bengaluru Area, India

  • 1. Designed data-driven inventory management systems โ†’ improved space utilization by 12%.
  • 2. Owned inventory policies optimizing health & availability across 25+ warehouses, 15 cities.
  • 3. Built supply chain networks (warehouses, DCs) for hyperlocal FMCG & Staples โ†’ scaled rapid city expansion.
Inventory ManagementProject ManagementStrategic PlanningBusiness AcumenBusiness AnalyticsProgram Management+5

Flipkart

2 roles

Product Manager

Jan 2016 โ€“ Jan 2018 ยท 2 yrs ยท Bengaluru Area, India

  • 1. Designed strategic supply chain network (inventory and sorting hub placement, line haul connections) with competitive service criteria to launch furniture category working closely with Data Science and Operations teams
  • 2. Designed cost optimized two-tier supply chain network for white goods category (large appliances); End-to-end design cost per unit (CPU) reduction by 18% and days-on-hand reduction by 19%
  • 3. Implemented a solver-based system to optimize end-to-end logistics cost while meeting desired SLA requirements (serviceability and speed); achieved 13% reduction in design cost per shipment (CPS) ~ 25 mil USD per year
Business Acumen

Graduate Trainee/ Associate Product Manager

Jan 2015 โ€“ Jan 2016 ยท 1 yr ยท Bengaluru Area, India

  • 1. Involved in numerous projects revolving around delivery speed improvement, major achievement being next day delivery (NDD) implementation for all local and near zonal lanes

Education

Indian Institute of Technology, Roorkee

Bachelor of Technology - BTech

CFA Institute

Cleared CFA Level 2

Jan 2016 โ€“ Jan 2017

Aligarh Muslim University

TDS Senior Secondary School (ICSE)

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