Guncha Mittal

Partnerships Manager

Bengaluru, Karnataka, India19 yrs 6 mos experience
Highly Stable

Key Highlights

  • 19+ years in Learning & Development
  • Expert in client relations and training management
  • Strong leadership in dynamic environments
Stackforce AI infers this person is a Learning & Development expert with a strong focus on customer success and operational efficiency.

Contact

Skills

Core Skills

Customer SuccessTraining ManagementTechnical Development

Other Skills

Process ImprovementNew Business DevelopmentSiebel AdministrationPoSHTraining DeliveryTraining & DevelopmentPeople DevelopmentPeople ManagementPL/SQLPaintingDanceCookingHatha Yoga

About

- ๐—˜๐˜…๐—ฝ๐—ฒ๐—ฟ๐—ถ๐—ฒ๐—ป๐—ฐ๐—ฒ & ๐—˜๐˜…๐—ฝ๐—ฒ๐—ฟ๐˜๐—ถ๐˜€๐—ฒ: 19+ years of proven success in Learning & Development, Training Management, Training Operations, and Recruitment. - ๐—Ÿ๐—ฒ๐—ฎ๐—ฑ๐—ฒ๐—ฟ๐˜€๐—ต๐—ถ๐—ฝ & ๐—ฆ๐˜๐—ฟ๐—ฎ๐˜๐—ฒ๐—ด๐˜†: Chairperson at multiple L&D conferences, driving business growth, strategic expansion, and process optimization. - ๐—–๐—น๐—ถ๐—ฒ๐—ป๐˜ & ๐—ง๐—ฟ๐—ฎ๐—ถ๐—ป๐—ถ๐—ป๐—ด ๐— ๐—ฎ๐—ป๐—ฎ๐—ด๐—ฒ๐—บ๐—ฒ๐—ป๐˜: Comprehensive expertise in client relations, requirement analysis, consultant sourcing, contract negotiations, training execution, feedback mgmt, invoicing, and identifying new training opportunities. - ๐—ฆ๐—ฎ๐—น๐—ฒ๐˜€ & ๐—ข๐—ฝ๐—ฒ๐—ฟ๐—ฎ๐˜๐—ถ๐—ผ๐—ป๐˜€: Lead generation, infrastructure setup, and cross-functional team coordination to drive operational efficiency. - ๐—–๐—ผ๐—ป๐˜๐—ฒ๐—ป๐˜ & ๐—ง๐—ฒ๐—ฐ๐—ต๐—ป๐—ถ๐—ฐ๐—ฎ๐—น ๐—ฆ๐—ธ๐—ถ๐—น๐—น๐˜€: Content creation (writing, editing, voiceovers) with a technical background as a former developer. - ๐—ง๐—ฟ๐—ฎ๐—ถ๐—ป๐—ถ๐—ป๐—ด & ๐——๐—ผ๐—ฐ๐˜‚๐—บ๐—ฒ๐—ป๐˜๐—ฎ๐˜๐—ถ๐—ผ๐—ป: Experienced in delivering internal training on C2C processes, professional communication, email etiquette, ITSM, software testing, MS Outlook, and outbound activities. Adept at maintaining audit documentation. - ๐—ช๐—ผ๐—ฟ๐—ธ ๐—˜๐˜๐—ต๐—ถ๐—ฐ: A results-driven, adaptable professional with strong leadership and people management skills, excelling in dynamic and challenging environments.

Experience

19 yrs 6 mos
Total Experience
5 yrs 3 mos
Average Tenure
3 yrs 8 mos
Current Experience

Edforce | consulting

Learning Solutions | Head - Customer Success

Sep 2022 โ€“ Present ยท 3 yrs 8 mos ยท Bengaluru, Karnataka, India ยท Hybrid

Process ImprovementNew Business DevelopmentCustomer SuccessTraining Management

Alchemy solutions

Senior Manager

May 2014 โ€“ Sep 2022 ยท 8 yrs 4 mos ยท Greater Bengaluru Area ยท Hybrid

  • Pure Customer based role with a lot of people interaction. Taught the importance of putting processes in place.

Cognizant

Consultant

Jan 2011 โ€“ May 2014 ยท 3 yrs 4 mos ยท Bengaluru ยท On-site

  • Worked on a developer role, writing code etc. Followed processes to the T. Learnt a lot of people management and operational functions plus audit work. Developed a strong inclination towards operations here.
Siebel AdministrationTechnical Development

Accenture

2 roles

Senior Programmer

Nov 2006 โ€“ Jan 2011 ยท 4 yrs 2 mos

  • Worked purely on a developer role. Learnt why processes are important and followed them to the T. Alongside, learnt a lot of people management and operational work.

Senior Associate

Nov 2006 โ€“ Jan 2011 ยท 4 yrs 2 mos

Education

Amrutha Bindu Yoga ABY

RYS 200 โ€” Yoga Teacher Training/Yoga Therapy

Jul 2018 โ€“ Aug 2018

Giani Zail Singh College of Engineering & Technology, Bathinda

B.Tech โ€” Computer Engineering

Jan 2002 โ€“ Jan 2006

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