Jan 2020 – Apr 2022 · 2 yrs 3 mos · Bengaluru, Karnataka, India · On-site

• Spearheaded the engineering of the Nutanix Support Automation platform, which helped achieve an impressive 90+ customer NPS and recognition as a top Support site for two consecutive years.
• Led entire Support Engineering team (EMs, Staff Engs) across US, Mexico, and India.
• Implemented innovative solutions to enhance customer experience and drive operational efficiency.
• Collaborated with cross-functional teams to deliver high-quality support services.

Jan 2018 – Jan 2020 · 2 yrs · Greater Bengaluru Area

• Built next generation Grocery and Consumables shopping experience for India Marketplace

Jan 2017 – Jan 2018 · 1 yr

• Led a 25-member team in developing Itron's flagship IoT and Data Collection Platform.
• Established and grew the India team from scratch, building local competency for the product.
• Promoted to report to India Head, overseeing a wider range of products under a fast track leadership program.

Jan 2016 – Jan 2017 · 1 yr

Jan 2015 – Jan 2016 · 1 yr · Bengaluru and Amsterdam

• Technical Architect for the Digital Pathology Solutions group.
• Responsible for overall architecture of the solution and inter-operability with 3rd party components.
• Work closely with CTO and Technical Leadership of Partner companies to formulate long term technology road map.
• Building, leading and mentoring a growing team of developers.

Jan 2014 – Jan 2015 · 1 yr

• Lead daily Scrums
• Assist team members with their design and code
• Project planning, Feature Estimation
• Work on and develop features for all layers of the solution (Web UI, Application/ Web server, Database)

Jan 2012 – Jan 2014 · 2 yrs

• Lead daily Scrums
• Assist team members with design and code
• Worked as Senior member of eICU team responsible for developing features for eICU solution which is used to remotely moitor patients in Crital Care setting.This solution is developed using HTML5, Java script and WCF technologies.
• Responsible for designing new features/ enhancing/ maintaining Philips MDC PACS Solution.
• Worked on developing HL7 Communication channel between RIS, HIS and PACS using Orion Rhapsody Integration Engine.

Jan 2010 – Jan 2012 · 2 yrs · Bangalore, India

• Responsible for designing Enhancements and reviewing critical code changes for PowerChart Maternity and Workforce Management solutions in Cerner Millennium Application Suite.
• Responsible for creating Nursing Software Service packages. Got a chance to understand software packaging concepts and best practices.
• Responsible for project planning, estimation, reviewing and approving client logged defects and interviewing new candidates for Nursing India team.
• Responsible for ensuring that team output meets time and quality commitment

Jan 2007 – Jan 2010 · 3 yrs · Bangalore, India

• Worked on PowerOrders and EasyScript solutions in Cerner Millennium Application Suite.
• Responsible for understanding the requirements, implement design and code changes and finally black box testing. This gave me a chance to understand the entire product development life cycle.
• Mentored new Cerner associates and delivered knowledge transfer ensuring smooth induction.