Guru Bhat — CEO

• I am a passionate technologist who is lucky to be part of the tech industry at a time when there is so much opportunity to create positive impact in the world through technology. I am insatiably curious and committed to using my extensive experience gained working at some of the world's most amazing companies to #DoWellByDoingGood. • I am also a culture champion who transforms organizational culture and creates high-performance, committed, collaborative, passionate and HAPPY workplaces that are rich in trust and relentlessly driven to help customers succeed. • I am currently the Sr. Director of Engineering for the Android team and serve my teams fulfill their mission to bring computing superpowers to all humanity. Android is the world's largest technology ecosystem with over 3 billion devices running the Android OS. • I was previously the VP of Customer Success Platforms for PayPal and responsible for Product Management and Engineering for all technology delivering customer success. I was also the General Manager of PayPal's India Centers (7000+ employees) in Bangalore, Chennai and Hyderabad. Previous experiences at PayPal include leading various platform engineering teams that power Merchant Data Products, Dispute Resolution Experiences, Transaction Orchestration and Planning. • Before that I was at Ericsson R&D India heading a development unit building IMS and Cloud products after serving for over 3 years as the Head of R&D Operations for Ericsson R&D India. • Was the Managing Director, India Operations for Serus Corporation and previously held Senior Architecture positions at Sun Microsystems, Oracle and SAP. • Significant experience building highly secure, reliable, near-Realtime intelligent distributed systems that operate at the bleeding edge of scale. • General Management experience with all aspects of establishing and maturing an R&D Center in India. • Significant experience providing senior managerial and technical leadership to large enterprise software product development and architecture teams. • Expertise with all aspects of building, growing and efficiently operating an agile offshore product development organization from the ground up. • Leadership experience involving geographically dispersed and cross-functional product teams in the US, Canada, Sweden, Germany, Hungary, China, Singapore, UK and India. • Strong team builder and coach, skilled at inspiring confidence, leading by example and managing high-performance teams committed to customer obsession that translates to customer success.

Stackforce AI infers this person is a SaaS and Fintech expert with extensive experience in engineering leadership.

Location: Bengaluru, Karnataka, India

Experience: 29 yrs 11 mos

Career Highlights

Led engineering teams at PayPal for customer success.
Transformed organizational culture for high-performance workplaces.
Expert in building scalable, distributed systems.

Work Experience

Google

Site Lead, Google Bangalore (11 mos)

Senior Director of Engineering, Information Retrieval (1 yr)

Senior Director of Engineering, Android (2 yrs 4 mos)

Shankara Cancer Hospitals

Member of the Board of Advisors (2 yrs 1 mo)

TheLoops

Advisory Board Member (3 yrs 6 mos)

Great Manager Institute

Member Of The Board Of Advisors (3 yrs 7 mos)

PayPal

Vice President Customer Success Platform (3 yrs 1 mo)

VP Customer Success Platform and GM, PayPal India (2 yrs 2 mos)

VP of Engineering and GM Technology (10 mos)

VP Engineering - Merchant Data Products (2 yrs)

VP Engineering- Resolution Experiences Platform (2 yrs)

Sr. Director Engineering- PayPal for India (1 yr 2 mos)

Sr. Director Engineering - Transaction Orchestration and Planning Platforms (10 mos)

GM Technology and Head of Engineering (3 yrs 5 mos)

PayPal India Pvt. Limited

Chairman of the Board of Directors (6 yrs 6 mos)

Ericsson

Head of Engineering - Cloud and Network Functions R&D India (9 mos)

Head - R&D Operations (3 yrs 1 mo)

Serus Corporation

Senior Director and India Development Center Head (1 yr 7 mos)

SAP Labs

Architect (2 yrs 7 mos)

Oracle

Development Manager and SOA Management Architect (4 yrs 6 mos)

Sun Microsystems

Senior Software Engineer (5 yrs 10 mos)

Sasken

Senior Software Engineer (1 yr)

Education

MS at University at Buffalo

B.E. at University of Mysore

Guru Bhat

CEO

Bengaluru, Karnataka, India29 yrs 11 mos experience

Highly Stable

Key Highlights

Led engineering teams at PayPal for customer success.
Transformed organizational culture for high-performance workplaces.
Expert in building scalable, distributed systems.

Stackforce AI infers this person is a SaaS and Fintech expert with extensive experience in engineering leadership.

Contact

gurubhat@google.com LinkedIn

Skills

Other Skills

Agile MethodologiesAgile Project ManagementArchitectureArchitecturesBoard of DirectorsBuilding Strong TeamsBusiness IntelligenceChange ManagementCloud ComputingDistributed SystemsEnterprise ArchitectureEnterprise SoftwareGeneral ManagementHigh Performance TeamsIT Strategy

About

Experience

29 yrs 11 mos

Total Experience

3 yrs 9 mos

Average Tenure

1 yr

Current Experience

Google

3 roles

Site Lead, Google Bangalore

Jul 2025 – Present · 11 mos · Bengaluru, Karnataka, India · On-site

Senior Director of Engineering, Information Retrieval

Promoted

Jun 2025 – Present · 1 yr · Bengaluru, Karnataka, India · On-site

Senior Director of Engineering, Android

Mar 2023 – Jul 2025 · 2 yrs 4 mos · Bengaluru, Karnataka, India · On-site

Shankara cancer hospitals

Member of the Board of Advisors

May 2024 – Present · 2 yrs 1 mo · Bengaluru, Karnataka, India · On-site

Member of the Board of Advisors for Sri Shankara Cancer Foundation (SSCF). The Sri Shankara Cancer Hospital was founded with the singular belief that every single cancer patient deserves the highest quality of care irrespective of their background. I am proud to serve on the advisory board of such a noble foundation which aims to make world-class cancer care accessible, affordable and equitable.

Theloops

Advisory Board Member

Dec 2022 – Present · 3 yrs 6 mos · San Francisco Bay Area · Remote

Board of Directors

Great manager institute

Member Of The Board Of Advisors

Apr 2021 – Nov 2024 · 3 yrs 7 mos · Bengaluru, Karnataka, India

Board of Directors

Paypal

8 roles

Vice President Customer Success Platform

Promoted

Feb 2020 – Mar 2023 · 3 yrs 1 mo

I serve the Customer Success Platform organization. My team builds technology that serves PayPal's 430 million+ (and counting) customers when they interact with PayPal in the context of Sales, Marketing and Customer Support.

VP Customer Success Platform and GM, PayPal India

Feb 2020 – Apr 2022 · 2 yrs 2 mos

I serve the team that builds the Customer Success platform for PayPal. With over 430 million customers in 200+ markets around the world, PayPal prides itself on providing experiences that power customer success on our platforms. The next-gen platforms that my teams build meet customer service needs across a variety of channels including Chatbot, Chat, Voice, Asynchronous Messaging and Self-Service. Our platform aims to resolve customer pain efficiently, effectively, and proactively using AI/ML to accurately predict a customer's likelihood to need help and the intent behind seeking help. Our platforms also equip our customer support agents with tools to resolve customer pain and deliver delight quickly and comprehensively.

VP of Engineering and GM Technology

Apr 2019 – Feb 2020 · 10 mos

I serve the engineering teams that enable PayPal's Dispute Management capabilities and Merchant Data Product capabilities for over 270 million customers worldwide. I am also the General Manager of PayPal's tech centers in Chennai, Bangalore and Hyderabad and serve over 3500 colleagues in these three centers.

VP Engineering - Merchant Data Products

Feb 2018 – Feb 2020 · 2 yrs

I serve the engineering teams that build platforms that provide PayPal's millions of merchants access to Reports (real-time and batch), Transaction Activity Feed and Data Insights on their business metrics. The platforms that my teams build are distributed, highly available and operate at scale to deliver millions of reports every day/month as well as in real-time. My teams also build products through which millions of merchants can access real-time transcation activity information as well as data driven insights to grow their business with PayPal.

VP Engineering- Resolution Experiences Platform

Feb 2018 – Feb 2020 · 2 yrs

I serve the engineering teams that build the platforms that power dispute resolution experiences and API for millions of (280 million and growing) merchants and consumers around the world. If you've ever disputed a transaction that you paid for using PayPal - you've used the products that my teams build.

Sr. Director Engineering- PayPal for India

Dec 2016 – Feb 2018 · 1 yr 2 mos

Was part of the cross-functional team that launched PayPal in India on November 8th 2017. Worked across all domains in PayPal to pioneer "inner-sourcing" where my engineers contributed across various platform teams at PayPal to bring PayPal's global platform capabilities to India and further empower the digital payments revolution sweeping across the nation.

Sr. Director Engineering - Transaction Orchestration and Planning Platforms

Sep 2016 – Jul 2017 · 10 mos

I serve the engineering teams that built the core transaction processing platform for PayPal. My teams built the platform that handles almost all PayPal transaction volume (nearly 500 billion dollars of Total Payment Volume flowing through our system) by planning funding instrument selection and orchestrating the payment's flow through downstream components as well as risk analysis with minimal latency. Platforms that operate at the highest levels of availability, performance and scale to power the best payments company in the world.