Feb 2025 – Present · 1 yr 3 mos

• Guaranteed zero revenue leakage in terms of invoice collections by spearheading a billing strategy capable of supporting over 10,000 TPS.
• Future-proofed global billing infrastructure by optimizing transaction workflows for maximum performance, ensuring the platform remains a high integrity engine for multi-billion dollar flows.
• Ensured invoice accuracy and SLA compliance, reinforcing merchant trust in our services.

Mar 2024 – Feb 2025 · 11 mos

• Led the development of the Visa Acceptance Billing Platform, enhancing reconciliation trust for enterprise partners and merchants.
• Delivered granular transaction-level insights that enabled accurate invoice reconciliation, reducing Account Receivables by over $100K.
• Streamlined settlement cycles for early adopters, significantly improving operational efficiency.
• Modernized the billing system, resulting in a 90% performance improvement.

Jul 2021 – Mar 2024 · 2 yrs 8 mos

• Spearheaded agile dependency management initiatives, improving project efficiency by 20%.
• Enabled billing readiness on cloud infrastructure, enhancing operational capabilities.
• Streamlined the merchant onboarding process, reducing onboarding time from 20 days to just 20 minutes.
• Increased delivery predictability by 20% by keeping shovel-ready backlog and high-quality grooming.
• Reduced engineering team efforts by 10% freeing their capacity for faster delivery and higher throughput by clarifying scope and removing ambiguity early.

Jul 2019 – Jun 2021 · 1 yr 11 mos

• Automated transaction status reporting batch jobs, enhancing reconciliation accuracy to 100%.
• Implemented automated validation frameworks, achieving an 80% reduction in production defects.

Feb 2018 – Jun 2019 · 1 yr 4 mos

• Managed a team of 4 engineers, enhancing their expertise in the payments domain.
• Increased overall team velocity by implementing effective training and mentoring strategies.
• Strengthened quality gating processes for releases, ensuring high standards in software testing.
• Collaborated with cross-functional teams to align testing strategies with business objectives.

Nov 2015 – Feb 2018 · 2 yrs 3 mos

• Engineered reporting platform integrations with acquirers to keep the payment life cycle status up-to-date.
• Successfully delivered high-impact initiatives for a top 5 revenue-generating merchant, ensuring high release quality.
• Owned test strategy, execution, and coordination among Business, Engineering, and Operations teams to streamline project delivery.
• high release quality.
• Improved delivery predictability by owning end-to-end execution - gathering requirements, follow up clarifications, demos and KT sessions.