Feb 2024 – Present · 2 yrs 3 mos · Remote

• 1. Architected a 7-layer enterprise AI support voice agent leveraging Deepgram for speech-to-text processing, LangChain for agentic function call and Flux modal for semantic understanding, achieving multi-lingual empathetic responses with zero-shot IT support capabilities across multiple languages.
• Designed and deployed a stateful, multi-agent Voice Al agent for inbound and outbound calls with 500ms latency.
• Integrated end-to-end real-time voice pipelines across multiple providers:
• STT: Deepgram Nova, OpenAI Whisper,
• TTS: Deepgram, Orpheus (expressive/emotional speech)
• LLMs: OpenAI GPT (standard + realtime), Google Gemini Flash
• Implemented low-level audio processing (raw frame I/O, VAD-based barge-in, custom TTS streaming) to achieve natural turn-taking and human-like pacing.
• Delivered customer-facing features including saved call history, contextual continuity, lead directories, and customizable Al personas.
• 2. Designed and implemented automated workflow systems using LangGraph and FastAPI, processing natural language inputs to execute complex scheduling and invoice generation, reducing operational overhead by 30%.
• 3. Developed real-time geographical tracking systems, managing large-scale location datasets and metadata structures, and plotted them on a map for event tracking.

Jul 2023 – Mar 2024 · 8 mos · Lahore, Punjab, Pakistan · Remote

• 1. Developed an intelligent email suggestion system for an automated mailer using OpenAI API, to compose contextually relevant auction notifications and personalized communication templates.
• 2. Engineered data-driven auction systems using React and FastAPI, implementing keyword filtering on metadata that improved content discoverability by 25%.
• 3. Optimized MongoDB aggregation pipelines to fetch a large amount of data, accelerating report generation by 10% through an efficient data pipeline for graphical dashboards.
• 4. Developed RESTful APIs with structured data validation using Joi schemas, and managed user activity logs for future relevant suggestions based on the previous data, which increased user satisfaction.

Dec 2022 – May 2023 · 5 mos

• 1. Led the end-to-end development and deployment of the official competition platform using Next.js, digitizing a legacy manual process into a fully automated registration system.
• 2. Architected a responsive UI with a focus on Web Performance and SEO, enabling the platform to successfully scale and register thousands of participants annually.
• 3. Developed automated data handling workflows that eliminated manual application reviews, reducing
• administrative processing time by 90%.
• 4. Managed the full release lifecycle, ensuring 100% system availability during high-traffic nationwide registration windows.

Jan 2020 – Mar 2022 · 2 yrs 2 mos