Sep 2023 – Present · 2 yrs 8 mos

Jan 2018 – Present · 8 yrs 4 mos · London, United Kingdom

• As the founder of Mobilise, I’m passionate about leveraging technology to revolutionise the telecom industry. Since launching our HERO platform, we’ve helped over 50 telecoms companies deliver improved digital experiences to their end users.
• I believe in empowering teams to innovate and adapt in a rapidly evolving digital landscape.
• Specialities:
• Technology innovation, Organisational Design, Management Consulting, Opportunity Analysis and business case development, MVNO regulatory affairs, MVNO & MVNE strategy, MVNO Contract negotiations, Patent Analysis & Commercialisation, Product Development, Systems Architecture, OTT Mobile Apps, Mobile money, Telecommunications wholesale methodologies

Aug 2015 – Sep 2015 · 1 mo · London, United Kingdom

• Short term government project advising on telecommunications technology strategy and cost modelling

Jul 2014 – Jul 2016 · 2 yrs · Ireland

• We established a new business unit within Dixon's Carphone (now Curry’s) to launch iD Mobile, a mobile services business.
• An interim management position assuming full responsibility for the launch project and day-to-day operations across PMO, Sales & Marketing, Finance, HR, Customer Care, Commercial, Retail and Technology.
• Responsibilities and achievements:
• Successfully lobby the EU Commission and Comreg to secure approval for an MVNO launch in Ireland
• Recruitment of the senior leadership team to manage the implementation and operations of the MVNO in the UK and Ireland.
• Organisational and operating model design
• Supporting the Marketing and Brand team to develop a market-leading brand and proposition (iD)
• Define technology strategy, oversight of build and implementation activities
• Lead commercial and Legal negotiations with vendors and partners
• Work with the legal and Regulatory teams to negotiate favourable MTR terms with the industry
• Full P&L and budget accountability
• Dixons Carphone UK&I board stakeholder management
• Manage ongoing relationship with EU Commission & Independent trustee
• Achievements:
• Successful in delivering a Full Core network within 7 months
• Successful in delivering the complete business within 12 months and under budget
• Acquired an existing MVNO in Ireland, ID Mobile, to obtain trademark rights for iD
• Achieved 125% of the target for prelaunch campaign

Aug 2013 – Aug 2014 · 1 yr · London, United Kingdom

• Working as a consultant with Piran Partners providing support in the areas of technology strategy, product development and project management. Also providing input on proposition development and opportunity analysis into the UK MVNO market place.

Jan 2012 – Jan 2016 · 4 yrs · United Kingdom

• An interim management position for one of Mobilise's clients - FooTech. FooTech is a greenfield telecommunications company with a patent portfolio focused on disruptive telecommunications technologies. Reporting to the CEO, key objectives focus on delivering technology solutions that commercialise FooTechs patent portfolio.
• With its partners, FooTech is also a majority shareholder in White Mobile, an MVNO that operates in the UK market, and where Hamish holds an interim management position as Director of Operations.
• FooTech responsibilities include:
• Technology strategy and design
• Launch planning and Programme management
• Product development
• Patent analysis, Patent defence and enforcement, Patent writing
• Business planning and Operational support
• Budgetary planning and financial modelling
• Business case development
• Investment due diligence

Nov 2011 – Present · 14 yrs 6 mos · London Area, United Kingdom

May 2011 – Nov 2011 · 6 mos · Amsterdam Area, Netherlands

• Liberty Global is one of the world's largest providers of broadband, Fixed line and TV services throughout Europe and North America. This role was located in the European head office in the Netherlands and working on a quadplay Full MVNO launch in 13 countries across Europe. Responsibilities include providing mobile expertise into technology strategy and technology architecture.

May 2011 – May 2011 · 0 mo

• Sofrecom is the consulting division of France Telecom, and is a global leader in the field of telecoms consulting services. A short term contract within STE, Syria's incumbent fixed line operator.
• Requested to perform due diligence on STEs RFP tender for an interconnect billing system (IBS), and provide a report to the CEO and board, showing vendor recommendation and go forward strategy.

Dec 2009 – Jan 2012 · 2 yrs 1 mo

• Shaka Mobile is a niche segment US MVNO providing wireless services complimented with a suite of financial services. As an early stage employee roles and responsibilities were wide ranging including:
• Strategy Formulation - MVNO and Corporate technology strategies
• Opportunity Evaluation - Identify and evaluate new technologies, innovative products & services and industry best practices
• Tactical launch planning including:
• High level design - Requirements definition, technical architecture
• Products and services definition - Content, MMT, Rating & Billing, ILD, Android Apps and Handset strategies
• Vendor evaluation and management including - MVNE, Softswitch, Content, MMT, Mobile Apps
• To provide general Subject Matter Expertise in the areas of - Telecoms Wholesale, Rating & Billing, BSS, MVNO and MVNE
• Other duties include - Financial modelling, budgeting, business plan definition, proposal definition, fund raising

May 2009 – Aug 2011 · 2 yrs 3 mos

• Mind Commerce provides customized research, consulting, training, and writing services for the global telecommunications and IT industry. Contracted to write telecommunications industry reports, specializing in the mobile virtual network operator (MVNO) market.
• Published reports included:
• Middle East MVNO Market and Competitive Analysis 2010
• US MVNO Competitive Analysis 2010 Update
• MVNO Operational Cost Planning: Modelling and Negotiation Strategies for Contracting with Host Mobile Network Operators
• MVNO, MVNE, and MNO Service Level Agreements (SLA)
• http://www.mindcommerce.com/MVNO/

Aug 2008 – Feb 2010 · 1 yr 6 mos · Sultanate of Oman

• MVNO Launch - Responsible for BSS Systems delivery
• Analysis and creation of BSS business, functional and technical requirements
• Responsible for BSS vendor selection, vendor compliance and due diligence process (RFI,RFP)
• Technical systems solutions design
• Products, services and VAS design
• Wholesale billing process and systems design
• Wholesale contract and rate negotiations
• Subscriber and traffic forecasting, budgeting, financial modelling and management reporting

Jun 2008 – Aug 2008 · 2 mos · Sultanate of Oman

• Define billing strategy inline with management objectives and key business goals
• Outline billing processes and document
• Requirements gathering and definition for prepaid, postpaid and wholesale business functions.
• Provide subject matter expertise to internal business units on retail and wholesale billing methodologies throughout strategy planning phase.
• Vendor evaluation and recommendation
• Define and create prepaid retail tariffs with Marketing
• Define VAS & Content billing strategies

Jan 2008 – Jun 2008 · 5 mos

• Strategy focused role involving design, requirements gathering, risk assessment and deployment of new products, services and programs impacting O2 billing systems. Worked within the project team to Launch Tesco Mobile Ireland MVNO.

Apr 2006 – Jan 2008 · 1 yr 9 mos

• 3rd level Analysis of retail and wholesale billing faults
• AMDOCS, Intec
• Advanced PL/SQL,
• Ensuring reference data integrity
• Billing change impacts and risk analysis, billing outage reports, price plan implementation
• Implementation of wholesale platform and business processes to support O2's MVNO, MVNE and Fixed Line reseller business units.
• Wholesale reconciliation, investigation and dispute resolution

Sep 2004 – Feb 2005 · 5 mos · Sydney, Australia

• Still working within the Hutchison 3 and Ericsson managed service team I Received a promotion to 3rd Level 24hr on call support for Orange billing domain. Applications and databases support for Primal Billing, Tuxedo mediation and Novell Btrieve databases.

Dec 2000 – Dec 2004 · 4 yrs · Sydney, Australia

• Root cause analysis and resolution of network faults on the Hutchison (Orange and 3 brands) corporate IT network, Billing and provisioning systems, Hutchison Paging services, Ericsson 3G WCDMA multimedia content network.
• Elements supported:
• BSCs,RNCs,HLR,SMSC,MGW
• Ericsson CMS content platform
• Unix,NT,Novell IT Networks