Hardik Agarwal

Program Manager

Noida, Uttar Pradesh, India7 yrs 5 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Expert in program and project management.
  • Strong background in compliance and quality management.
  • Proven leadership skills in team building and coordination.
Stackforce AI infers this person is a Program Management professional with expertise in operational efficiency and compliance in the tech industry.

Contact

Skills

Core Skills

Program ManagementProject GovernanceProject ManagementService Delivery Management

Other Skills

Analytical SkillsBuffer Social Media ManagementCommunicationCompliance ManagementCross-functional CoordinationDashboardsData AnalysisData CollectionDatabase AdministrationDatabase Management System (DBMS)Database SystemsEnglishInterpersonal CommunicationInterpersonal SkillsJava

About

Currently serving as a Program Specialist within the CIS Technology Services division at Wipro Ltd., I bring a wealth of experience in program management, team building, cross-functional coordination, operations change management, process optimization, quality management and compliance management. I hold a post-graduation degree in Finance and Marketing from FORE School of Management, New Delhi. In my current role, I am a vital member of the Special Initiative and Delivery Enablement team at Wipro, where I actively contribute to ensuring the smooth execution of project deliveries. Specifically, I focus on tracking the delivery performance of the CIS service line, utilizing my expertise to assist account teams in meeting delivery dynamics effectively meeting all the quality standards and compliance policies as defined. Furthermore, my past experiences include leadership roles such as Founder and President of my department during my undergraduate studies, where I honed my skills in leading and managing teams. For any intriguing opportunities or discussions, please feel free to DM me or connect via email at: hardik14agarwal@gmail.com

Experience

7 yrs 5 mos
Total Experience
1 yr 6 mos
Average Tenure
3 yrs 11 mos
Current Experience

Wipro

2 roles

Program Specialist

Promoted

Apr 2024Present · 2 yrs 2 mos · On-site

  • 1. Anchor meetings on process improvement and policy compliance
  • 2. Closely monitor and update senior stakeholders on the project governance helping them identify the areas of risks
  • 3. Engage in operations change management initiatives
Operations ManagementProcess Quality ImprovementProgram ManagementProject GovernanceCompliance Management

PMO Executive

Jun 2022Mar 2024 · 1 yr 9 mos · On-site

  • 1) Streamlining account team processes to optimize delivery efficiency
  • 2) Ensure all the quality standards and policy compliance that has been defined are being met for the porject
  • 3) Developed excel dashboards and visualisations to analyze accounts delivery performance
  • 4) Cost optimization through work location realignment
  • 5) Conduct training sessions on process improvement and compliance framework
CommunicationMicrosoft PowerPointService Delivery ManagementProject ManagementDatabase AdministrationNegotiation+18

Xpert - an online school run by industry professionals

Outreach Co-Ordinator

Jun 2021Jul 2021 · 1 mo

CommunicationEnglishResearch SkillsBuffer Social Media Management

Shippingkaro

Key Account Manager

May 2021Jul 2021 · 2 mos

CommunicationEnglishBuffer Social Media ManagementMarket ResearchAnalytical Skills

Fore operations and strategy group

2 roles

Senior Member

Promoted

Apr 2021Apr 2022 · 1 yr

CommunicationInterpersonal SkillsEnglishResearch SkillsNegotiationQuality System+5

Member

Sep 2020Apr 2021 · 7 mos

CommunicationEnglishOrganization Skills

Globus spirits

Sales And Marketing Intern

Oct 2020Dec 2020 · 2 mos

CommunicationEnglishBuffer Social Media Management

Physical science department, hansraj college

2 roles

Founder and President

Promoted

Jul 2019Jun 2020 · 11 mos

CommunicationEnglishNegotiationQuality SystemPersonal CommunicationKnowledge Sharing+4

Founder and General Secretary

Jul 2018Jul 2019 · 1 yr

CommunicationEnglish

Markus - the marketing society, hansraj college

2 roles

Organising and Sponsorship Advisor

Jul 2019Jun 2020 · 11 mos

CommunicationEnglishResearch SkillsNegotiationQuality SystemPersonal Communication+3

Senior Member

Jul 2018Jun 2019 · 11 mos

CommunicationEnglishTeamwork

Education

FORE School of Management, New Delhi

PGDM — Finance and Marketing

Jan 2020Jan 2022

Hansraj College

B.Sc. Computer Science

Jan 2017Jan 2020

St. Peter's College, Agra.

Intermediate — PCM with Computer

Jan 2016Jan 2017

St. Peter's College, Agra.

Higher Education

Jan 2014Jan 2015

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