Oct 2021 – Oct 2025 · 4 yrs · Thiruvananthapuram, Kerala, India

• 🔹 Product Strategy & Roadmap Ownership
• Defined and evolved product vision in alignment with business goals and customer needs. Owned and prioritized product roadmap, ensuring delivery of high-impact features aligned with market trends.
• 🔹 Market & Competitor Analysis
• Led strategic market research and competitive benchmarking to refine product positioning. Anticipated user expectations and adjusted product direction to maintain a strong market fit.
• 🔹 End-to-End Product Lifecycle Management
• Drove product development from ideation to release. Managed backlog grooming, sprint planning, and iterative delivery cycles—ensuring seamless integration into client systems and business workflows.
• 🔹 Go-To-Market (GTM) Execution
• Collaborated with marketing, sales, and customer success teams to craft GTM strategies. Supported product launches with positioning, training, and enablement material, ensuring successful customer adoption and sales alignment.
• 🔹 Customer-Centric Solutions
• Engaged directly with enterprise clients to gather insights, validate hypotheses, and solve business-critical problems. Delivered customized, scalable solutions that enhanced operational efficiency and ROI.
• 🔹 Agile & Cross-Functional Collaboration
• Worked in agile squads with developers, QA engineers, business analysts, and UX/UI designers. Facilitated cross-functional alignment to deliver value incrementally while staying adaptable to evolving business priorities.
• 🔹 Data-Informed Decision Making
• Monitored product KPIs, usage patterns, and customer feedback to drive continuous improvements. Leveraged insights to reprioritize features and optimize user experience.
• Key Skills:
• Product Management · Go-To-Market Strategy · Product Design · Agile Methodologies · User Stories · Wireframing · Product Roadmapping · Market Research · Process Optimization · Stakeholder Engagement · Enterprise SaaS

Apr 2021 – Oct 2021 · 6 mos

• Interacted with internal customers to understand business needs and translate into requirements and project scope. Streamlined techniques to support agile methodology implementations. Guided teams and refined Agile techniques throughout journey and evolution of delivery cycles, establishing documentation framework to support Agile methodology implementation with Waterfall-centric delivery team. Analyze and manage the requirements and change requests for the development process through continuous analysis, review and documentation. Accountable for providing time cost and estimates for the enhancement requirements and change request to the respective stakeholders and ensuring that the requirements are fully delivered. Facilitating brainstorming session with respective team to influence the solution decisions.

Feb 2019 – Apr 2021 · 2 yrs 2 mos

• Carried out day-day-day duties accurately and efficiently. Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity. Maintained energy and enthusiasm in fast-paced environment. Investigating the issues reported by clients for improving the quality of the incident reporting. Identify and document business problems, new opportunities and business need for the clients. Facilitating brainstorming session with respective team to influence the solution decisions. Liaise between business and technical (Dev and QA) personnel to ensure a mutual understanding of the criticality of deliverables.

Mar 2017 – Jan 2019 · 1 yr 10 mos

• Documenting the business functions and processes for improving the overall business process of the organization. Defining the procedures on how the requirements will be managed. Accountable for keeping the sprint backlog for the development team. Report, Monitor, and Prioritize on client problems and issues within the SLA. Ensuring proper problem management by ticketing the client problems and issues for better incident tracking purpose. Responsible for mentoring and managing junior resources of the team. Proficient in taking initiative and obtain and process information.

Sep 2014 – Feb 2017 · 2 yrs 5 mos

• Met with stakeholders to establish favorable business relationships and support mutually beneficial interests. Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement. Analyzed key aspects of business to evaluate factors driving results and summarized into presentations. Improved business direction by prioritizing customers and implementing changes based on collected feedback. Analyzed new and existing data to understand, interpret and communicate results.