Dec 2023 – Jul 2024 · 7 mos · Dallas, Texas, United States · Remote

May 2021 – Mar 2022 · 10 mos · Hyderabad, Telangana, India · On-site

• Supervised Last Mile Operations for a designated cluster, ensuring adherence to standard operating procedures (SOPs), and conducting timely audits. Monitored and tracking of the reports on an hourly basis to ensure that they were closed within stipulated TAT, and used in-house software to track and monitor the data of missing shipments leveraged the figures from 10% to 25% by implementing security parameters.
• Implemented the 5S Methodologies across the state hubs and decreased the dispatching time 25 to 15 minutes per executive and increased the closures to 95%, Coordinated with cross-functional teams for FEs' salaries, other issues & grievances. Ensured executives followed proper guidelines and maintained the behavior of customers. Leveraged the CSAT Scores from 5 to 8.
• Coordinated with the cross-functional team in order to save the costs per shipment and increase
• productivity to speed up the PDD (Promise Delivery Date). By deploying the new vendors, those in charge of operational budgeting, cash management (petty cash, OPEX), and fleet management reduced logistical costs from 30% to 15%. Several pin code extension approaches have been put into practice for new hubs in various places and cities across the cluster

Jul 2019 – May 2021 · 1 yr 10 mos · Hyderabad Area, India

• Accountable for delivering client-focused solutions based on client needs and managing a portfolio of significant accounts. Additionally accountable for preserving a healthy sales pipeline through efficient lead generation, account management, and relationship building, Achieved the 85% of targets on a monthly basis.
• Identifying and assessing a client’s critical needs. Assessing short and long-term growth opportunities.
• Presenting business proposals to prospective clients.
• Collecting and communicating customer requirements to all necessary departments. Providing technical customer support as necessary.
• Conducting regular Business Reviews with customers and suppliers to reduce delivery of the material TAT

Nov 2017 – Jun 2019 · 1 yr 7 mos · New Delhi, Delhi, India · On-site

• Lead the ERP Sales and Implementation team to achieve the target of 100% and ensured that enterprise sales
• the team meets or exceeds quarterly sales goals.
• Implemented the tracking system for Indian railways employees by followed by bidding process and managed
• the logistics distribution across the Indian states and leveraged the profits up-to 50%

Jul 2017 – Oct 2017 · 3 mos · Chennai, Tamil Nadu, India

Jun 2017 – Jul 2017 · 1 mo · Nagpur Area, India

• Worked as an Operations team member

Jun 2016 – May 2017 · 11 mos · Nit Trichy

• NIT Trichy Social Responsibility. An Umbrella Organization, that brings all the social responsibility clubs of NIT T towards Celebrating Joy of Giving!

May 2016 – May 2017 · 1 yr · Nit Trichy

• Prodigy is the National level technical symposium conducted by Department of
• Production Engineering, Nit Trichy.

Sep 2014 – Apr 2017 · 2 yrs 7 mos · National Institute Of Technology ,Trichy

• Pragyan is the annual techno-management festival of the National Institute of Technology, Tiruchirappalli. Since its inception in 2005, it has been held every year over a period of three and a half days during either the month of January or February. Every year, Pragyan sees participants from hundreds colleges across the country. Pragyan is the largest techno-management fest in India. It is also the first student-run organization in the world and the third overall next only to London Olympics and Manchester United to get an ISO 20121:2012 Certification for Sustainable Event Management

Jul 2014 – Sep 2014 · 2 mos · Nit Trichy

• Festember is the annual cultural festival of the National Institute of Technology, Tiruchirappalli (NITT). It is a 4-days event held annually in the third week of September. Founded by NITT students in 1975, Festember has now novad to become one of the largest festivals in South India. Festember through the years has had an annual participant strength of more than 15,000 students from over 500 colleges across India. Festember '15 was the first time more than 60 events were conducted

Mar 2014 – Mar 2014 · 0 mo · Nit Trichy

• NITTFEST’ The Inter-Departmental Cultural Festival of NIT-Trichy.