H

Harshit Kumar

CEO

Bengaluru, Karnataka, India10 yrs 7 mos experience
Highly StableAI Enabled

Key Highlights

  • Over 10 years of experience in product and business intelligence.
  • Expert in data-driven solutions for startups and Fortune 500 companies.
  • Proven track record in improving customer satisfaction and retention.
Stackforce AI infers this person is a Product and Business Intelligence expert in the SaaS industry.

Contact

Skills

Core Skills

Product ManagementData AnalysisBusiness AnalyticsProject Management

Other Skills

Amazon AthenaAnalytical SkillsAnalyticsBudget ForecastingBusiness AnalysisBusiness DevelopmentBusiness StrategyConversion OptimizationCustomer SegmentationData ManagementData ModelingData TrackingData VisualizationDecision MakingDescriptive Analysis

About

Managing Product & Business Intelligence with 10+ years of experience spanning startups and Fortune 500 companies, solving real-world problems through data-driven solutions. Skilled in product analytics, lifecycle optimization, GTM strategies, data analytics & reporting with expertise in driving customer satisfaction and balancing monetization with user experience. Passionate about creating scalable, user-focused products. Professional Journey : Started as a Decision Scientist (Business Analyst) (Consulting/Solutions) - Data Analyst (Consulting)- Team Lead (ED-Tech) - Project Manager (Product/Solutions) to Product Manager(App based Digital Marketplace, Pep). My last 10+years of professional journey has been nothing short of a steep learning curve. For the last 5+ years, I have been working with startups like BYJU'S, Saras Analytics & Equation Internet, PEP on various problems like Improving each stage of a product/user lifecycle from Installs->Acquisition->Conversion->Customer Satisfaction->Retention to defining GTM strategies and Success Metrics. From managing Product analytics, RCAs, Funnel analysis, Growth metrics tracking, Events generations, A/B testing to calling hundreds of customers for getting precise insights on customer experience, have Initiated, Owned & Executed all the processes Having 10+ years of experience in handling & analyzing data in companies like Mu Sigma & McKinsey and learning skills like Project, Time & Resource management, Stake Holder Management and Timely execution, has helped me immensely in keeping up with the additional responsibilities in every stage of my journey I also have 4+ years of experience in assisting a range of Fortune 500 companies across different verticals in Recovery Transformation Process and Merger Management Programs throughout the globe. Analyzing health of different initiatives and recommending solutions for improving their effectiveness. Have worked on various projects which involved providing analytics solutions and helping organizations solve high-impact business problems in the areas of Marketing, Web analytics, Customer Satisfaction, Risk Management and Supply Chain across multiple industry verticals. Skills: Managing Skills - Project management, Problem solving, Client communication, Requirement gathering, Expectation management, Pitch Deck making Programming languages - C, C++, Java (core), HTML, CSS Analytics - SQL, R, VBA, MS Excel, Python, Mixpanel, Statistics Visualization Tools - Tableau, Power BI, Chartio, Mixpanel

Experience

10 yrs 7 mos
Total Experience
1 yr 11 mos
Average Tenure
1 yr 2 mos
Current Experience

Fire ai

Head of Business Intelligence & Product Strategy

Apr 2025Present · 1 yr 2 mos · Hybrid

Pep

Head of Business Intelligence & Managing Product | Founding Member

Jan 2022Apr 2025 · 3 yrs 3 mos · Bengaluru, Karnataka, India · On-site

  • Involved in Product Ideation, defining Use Cases & User Flows, Product /Feature wireframes, Product/Feature finalization, Dev & Prod Testing
  • Responsible for all Data, Events Tracking, Analytics & Reporting
  • Heading activities like Figuring out target audience, Defining Success Metrics, GTM Strategies, RCA, Feature Prioritization & Consolidation, A/B testing, Campaign Analysis, Funnel Drops, Events and Data Tracking, Product Analytics, Reporting & Dashboarding in Mixpanel, Metabase, Athena & Excel
  • and trying to improve key metrices like Acquisition, Sign Ups, Conversion, Engagement, Retention, ARPU, AOV, CAC, LTV, Customer Satisfaction
Business AnalysisData AnalysisSoftware Development Life Cycle (SDLC)Go-to-Market StrategySQLProduct Management+3

Saras analytics

Project Manager

Jul 2020Jan 2022 · 1 yr 6 mos · Bengaluru, Karnataka, India

  • Responsible for client delivery across verticals. Providing analytics solutions by leveraging data and generating actionable business insights. Handling various teams of Analysts and Engineers. Accountable for creating analytical dataset and modeling data for business intelligence reporting and dashboarding. Coming up with KPIs & criteria's for monitoring goals & success. Managing campaign lifecycle. Helping industries to optimize their spend and generating revenue growth through various analysis like CLTV (customer lifetime value analysis), Customer Segmentation, Customer Behavior analysis, Upselling & Cross selling campaign, Budget forecasting, SEO campaign, Overlooking site management (A/B testing), Predictive analysis, Planning and tracking for achieving cross departmental targets.
Project ManagementBusiness AnalyticsData ManagementAnalytical Skills

Byju's

Team Lead - Operations & Strategy

Aug 2019Jul 2020 · 11 mos · Bengaluru, Karnataka, India

  • Assisting the VP of operations to take data driven decisions, handling end to end Business Intelligence Reporting. Planning various campaigns, tracking them and analyzing milestones. KPIs fixation for department monitoring (defining success criteria & goals) and using Predictive Analysis for budget forecast. Responsible for data management and quality.
Project ManagementBusiness AnalyticsData ManagementAnalytical Skills

Mckinsey & company

Data Analyst

Apr 2016Mar 2018 · 1 yr 11 mos · Gurugram, Haryana, India

  • Assisting a range of Fortune 500 companies across different verticals in Recovery Transformation Process and Merger Management Programs throughout the globe. Analyzing health of different initiatives and recommending solutions for improving their effectiveness
Project ManagementBusiness AnalyticsData ManagementAnalytical Skills

Mu sigma inc.

Decision Scientist

Jun 2014Jun 2016 · 2 yrs · Bengaluru, Karnataka, India

  • Providing analytics solutions and helping organisations solve high-impact business problems in the areas of Marketing,Web analytics, Customer Satisfaction, Risk Management and Supply Chain across multiple industry verticals. Understanding data to give insights on various problem statement, recommending analysis techniques, devising test cases and benchmarking rules and helping clients to make informed decisions.
Project ManagementBusiness AnalyticsData ManagementAnalytical Skills

Education

SRM IST Chennai

B.Tech Software Engineering — Computer Software Engineering

Jan 2010Jan 2014

Delhi Public School, Noida

Higher Secondary — Mathematics and Computer Science

Jan 2008Jan 2010

Don Bosco Academy, Patna

I.C.S.E (10th Grade)

Jan 2003Jan 2008

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