Hendritta Pinto

Associate Partner

London, United Kingdom13 yrs 7 mos experience
AI EnabledAI ML Practitioner

Key Highlights

  • Top 300 People Manager in India (2023)
  • 10% Club Finalist - Women Leaders 2024
  • DEI Champion at Angel One
Stackforce AI infers this person is a Fintech and Telecom analytics leader with strong expertise in business intelligence and data-driven decision making.

Contact

Skills

Core Skills

Business AnalyticsLeadershipBusiness Intelligence

Other Skills

Requirements GatheringCoaching & MentoringTeam ManagementProject ManagementAmazon Web Services (AWS)Business Intelligence (BI)TableauMS ExcelPredictive AnalyticsCoachingData MiningCommunicationAnalytical SkillsMarket AnalysisData Analysis

About

I am a passionate and results-driven analytics professional with experience across Fintech, Retail, CPG, Telecom, Automobile, Operations, Marketing, and Online Advertising. I enjoy turning data into actionable insights that help businesses make smarter decisions. With hands-on experience in SQL, Python, R, Hive, AWS, Redshift, Tableau, QlikView, and Excel, I love combining technical skills with business understanding to solve real-world problems. I enjoy leading and mentoring teams, helping people grow, and collaborating with cross-functional teams to improve processes and drive results. My approach to leadership has been recognised nationally — I was named among the Top 300 Best People Managers in India (2023) by the Economic Times & People Business for excellence in people leadership, and was a 10% Club Finalist (2024), recognised in the 1000 Women Leaders Program by Jombay. Beyond analytics, I am a DEI Champion and head the Inclusion Pillar at Angel One, where I champion diversity, equity, and inclusion initiatives to foster an inclusive workplace culture.

Experience

13 yrs 7 mos
Total Experience
2 yrs 8 mos
Average Tenure
3 mos
Current Experience

Wns analytics

Associate Director - Analytics

Feb 2026Present · 3 mos · London Area, United Kingdom · Hybrid

Angel one

3 roles

Director Data Analytics

Apr 2025Feb 2026 · 10 mos

Chief Manager - Business Analytics

Promoted

Apr 2023Mar 2025 · 1 yr 11 mos

  • Managed and grew a team delivering analytics for client activation, retention, and referrals.
  • Worked with Business, Compliance, Strategy, Product and Growth teams to use data in decision making and improve data quality.
  • Analyzed customer journeys to simplify onboarding and trading, increasing satisfaction and revenue.
  • Set up data governance practices to keep customer and payments data accurate and compliant.
Requirements GatheringCoaching & MentoringTeam ManagementProject ManagementLeadershipAmazon Web Services (AWS)+3

Senior Manager - Business Analytics

Jul 2021Mar 2023 · 1 yr 8 mos

  • Forecasted revenue and analyzed P&L trends to support leadership decisions.
  • Built Tableau dashboards and SQL queries to track client activation and growth.
  • Studied customer journeys and behaviors to design strategies that improved client acquisition and retention.
  • Shared insights that increased client engagement and revenue per customer.
Amazon Web Services (AWS)Business Analytics

Accenture

Analytics and Modelling Specialist

Jun 2018Jun 2021 · 3 yrs · Mumbai, Maharashtra, India

  • Built predictive models and automation solutions that helped automobile clients make faster, better decisions.
  • Created a Claims Classification Model that improved accuracy and reduced processing time.
  • Automated reporting using Python, SQL and Excel to save time and deliver insights quickly.
  • Developed interactive dashboards in Agile teams, giving leaders clear visibility into key business metrics.

Tech mahindra business services

Assistant Manager - BI & Analytics

Dec 2016Jun 2018 · 1 yr 6 mos

  • Managed BI projects for a UK telecom client using SQL, Tableau, R, and Excel to create dashboards and run analysis.
  • Worked with the Complaints team to uncover issues and improve handling efficiency.
  • Supported Workforce teams during a merger by using data to balance staffing and improve operations.
  • Built a predictive model for the Collections team that improved recovery forecasts and revenue.

Hansa cequity

2 roles

Senior Business Analyst

Promoted

Mar 2016Dec 2016 · 9 mos

  • Data Analysis: Proficient in extracting, cleaning, and analyzing data using tools such as SQL, R, Tableau and Excel to uncover key trends and patterns.
  • Business Intelligence: Experienced in developing and maintaining Tableaudashboards and reports for effective communication of insights to stakeholders.
  • Statistical Modeling: Skilled in applying statistical techniques to analyze and interpret data, providing valuable insights for strategic decision-making.
  • Predictive Analytics: Utilized predictive modeling to forecast trends, identify opportunities, and enhance proactive decision-making processes.
Amazon Web Services (AWS)MS ExcelPredictive AnalyticsTableauBusiness Intelligence

Business Analyst

Sep 2014Mar 2016 · 1 yr 6 mos

  • Delivered end-to-end analytics for a leading automobile client, covering data cleaning, extraction, and dashboard development in Tableau. Analyzed customer and campaign performance to identify key patterns and opportunities, enabling smarter marketing decisions. Presented insights and strategic recommendations through impactful visual storytelling, helping client stakeholders improve targeting and campaign effectiveness.

Directi

Product Analyst

Jun 2012Aug 2014 · 2 yrs 2 mos · Mumbai Metropolitan Region

  • Analyzed large-scale user and advertising data to uncover trends, behaviors, and performance drivers, enabling product and business teams to make data-backed decisions.
  • Designed and executed A/B testing to optimize user experience, ad targeting, and product features, improving engagement and click-through rates.
  • Monitored end-to-end product performance, created actionable insights, and partnered with product managers to shape go-to-market strategies and successful product launches.
  • Recognized for delivering data-driven recommendations that enhanced product adoption and revenue outcomes.

Education

Great Lakes Institute of Management

Post Graduate Program in Machine Learning — Machine Learning and AI

Jan 2019Jan 2020

The ICFAI University, Tripura

Master of Business Administration - MBA — Marketing

Jan 2016Jan 2018

Savitribai Phule Pune University

Bachelor of Engineering - BE — Information Technology

Jan 2007Jan 2011

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