Jul 2020 – Sep 2020 · 2 mos

Jun 2019 – Aug 2019 · 2 mos · San Francisco Bay Area

• Developed a scorecard to measure and track operational and financial KPIs for 25+ payment processors and provide support for partnership decisions and cost saving strategies worth $1.2M
• Initiated data sharing efficiencies and internal synergies between Payments Operations, FP&A, and Accounting resulting in time savings of 36 hours in the monthly cash reporting cycle
• Implemented standardization of JIRA tickets and task management dashboard leading to improved visibility and faster resolution of 400+ issues worth $6M
• Built proof-of-concept model to analyse monthly merchant fee rates and its driving factors resulting in identification of high-cost markets and currencies

Jul 2018 – May 2020 · 1 yr 10 mos · Greater Los Angeles Area

Jan 2017 – May 2018 · 1 yr 4 mos · Mumbai Area, India

• Spearheaded process improvements across Revenue, Treasury, and Payroll departments to address business risks, and workflow inefficiencies, leading to annual cost savings of $1.6M
• Created financial models for 2 Fortune 500 India companies worth $25B to present trend analysis, forecasts, and summary statements to senior management
• Led team of 5 on a multinational company Tax Audit to ensure compliance with Income Tax laws within a stringent deadline of 25 days, saving the client from a $2M penalty
• Collaborated with engineers and data scientists for building AI and analytics tools to automate audit procedures and increase data visibility, thereby increasing operational efficiency by 60%
• Managed key interactions with 50+ employees and stakeholders within client’s organization to gain comprehensive understanding of business objectives and operations resulting in improved compliance and efficiency across key financial processes
• Mentored junior associates and interns on audit practices and assessed performance for engagement reviews

Sep 2013 – Sep 2016 · 3 yrs · Mumbai Area, India

• Led over 20 Branch visits across India to ensure smooth functioning of operational controls and information systems with respect to data security and user control and access
• Partnered with cross-functional teams such as Tax, Risk Advisory, and Legal, to enhance quality of service resulting in increased client retention by 2 years
• Conducted intensive research, evaluated eligibility criteria and performed detailed testing to provide assurance on 8 Government-regulated deliverables worth $5M
• Redesigned reference material for audit implementation procedures by integrating legal reforms, expert opinions, and best practices to serve as guidance for 4 projects aggregating $1M in revenue