Hussaine Kesury — CEO

Business Leader | Ecommerce & Retail Growth | Market Expansion | P&L Ownership | Category & Offline Retail Strategy With 25+ years of experience, I have built and scaled businesses across Ecommerce, Retail, Auto Finance, Insurance and IT, driving sustained growth and profitability. As the Chief Business Officer at Pepperfry, I lead both Category Management and Offline Retail, shaping the company’s strategic direction and market expansion. My expertise lies in: ✔ Scaling businesses through market expansion, omnichannel strategies, and differentiated supply ✔ Driving revenue growth via strategic partnerships, product innovation, and customer-centric solutions ✔ Building high-performing teams and fostering a culture of innovation and execution excellence Before Pepperfry, I held key leadership roles at eBay Motors, Tata AIG, and ICICI Bank, managing P&Ls, leading new product development, and driving nationwide sales initiatives. My journey reflects a track record of transforming businesses, unlocking new revenue streams, and delivering measurable impact. I thrive on navigating complex business challenges, building brands, and accelerating growth in dynamic markets.

Stackforce AI infers this person is a seasoned leader in E-commerce and Retail, specializing in growth strategies and market expansion.

Location: Mumbai, Maharashtra, India

Experience: 25 yrs 2 mos

Skills

E-commerce
P&l Management
Category Management
Retail Sales
Retail Expansion
B2b
Product Development
Marketing Management
Business Growth Strategies
Sales
Business Development

Career Highlights

25+ years of experience in scaling businesses.
Expert in omnichannel strategies and market expansion.
Proven track record in driving revenue growth.

Work Experience

Pepperfry

Chief Business Officer | E-commerce & Retail Leader | Driving Growth in Home & Furniture Industry (2 yrs 3 mos)

Chief Activation Officer at Pepperfry.com (1 yr 1 mo)

Chief Category Officer at Pepperfry.com (3 yrs 11 mos)

Chief Activation Officer at Pepperfry.com (6 mos)

Chief Category Officer at Pepperfry.com (4 mos)

Vice President & Business Head - Furniture Category at Pepperfry.com (4 yrs 2 mos)

Associate Vice President - Category Management (Furniture and Health & Beauty) (1 yr 4 mos)

ebay

Head - International Marketing at Ebay (3 mos)

Head - B2B Motors at Ebay (11 mos)

Key Account Manager & Head West (B2B Motors) at Ebay (11 mos)

Tata AIA Life Insurance

Senior Manager - Product Management at Tata AIG Life Insurance (9 mos)

Manager - Product Management (1 yr 2 mos)

ICICI Bank

Marketing Manager (Auto Loans) - Cross Sell at ICICI Bank (5 mos)

Area Sales Manager (Mumbai) - Auto Loans at ICICI Bank (1 yr 1 mo)

Relationship Manager - Auto Loans at ICICI Bank (2 yrs 3 mos)

Camox Infotech Pvt. Ltd.

Business Development Manager at Camox Infotech [Sales & New Market Development] (1 yr 8 mos)

Opal Consultants Pvt. Ltd.

Deputy Manager at Opal Consultants [Business Growth & Entrepreneurial Partnerships] (1 yr 6 mos)

Livewel Aviation Services

Assistant Manager – Operations & Key Accounts at Livewel Aviation Services (11 mos)

Education

Diploma in International Trade Mgmt at SVKM's Narsee Monjee Institute of Management Studies (NMIMS)

MBA at Department of Management Studies, North Maharashtra University

Honours Diploma in Information & Systems Mgmt at Aptech Training Ltd.

B.Com at Chetana College, University of Mumbai

SSC at St. Mary's High School, University of Mumbai

Hussaine Kesury

CEO

Mumbai, Maharashtra, India25 yrs 2 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

25+ years of experience in scaling businesses.
Expert in omnichannel strategies and market expansion.
Proven track record in driving revenue growth.

Stackforce AI infers this person is a seasoned leader in E-commerce and Retail, specializing in growth strategies and market expansion.

Contact

Skills

Core Skills

E-commerceP&l ManagementCategory ManagementRetail SalesRetail ExpansionB2bProduct DevelopmentMarketing ManagementBusiness Growth StrategiesSalesBusiness Development

Other Skills

AnalyticsB2C e-commerceBrand ManagementBusiness AnalysisBusiness ManagementBusiness PlanningBusiness StrategyBusiness-to-Business (B2B)CRMCar LoansCategory InsightsChannel Account ManagementChannel SalesCompetitive AnalysisCross-Selling

About

Experience

25 yrs 2 mos

Total Experience

3 yrs 7 mos

Average Tenure

13 yrs 7 mos

Current Experience

Pepperfry

7 roles

Chief Business Officer | E-commerce & Retail Leader | Driving Growth in Home & Furniture Industry

Promoted

Mar 2024 – Present · 2 yrs 3 mos · On-site

As the Chief Business Officer at Pepperfry, I drive strategic growth, revenue expansion, and omnichannel transformation for India’s largest furniture & home marketplace. With expertise in e-commerce, retail, category management, and brand building, I lead initiatives that strengthen market leadership, enhance customer experience, and scale online-to-offline commerce.
Key Responsibilities & Impact:
Business Growth & P&L Leadership – Overseeing revenue strategy, profitability, and operational excellence.
Omnichannel Expansion – Scaling Pepperfry’s retail presence by integrating digital & physical stores for seamless customer journeys.
D2C Brand Growth – Spearheading the expansion of Pepperfry’s private-label and direct-to-consumer (D2C) brands in the furniture segment.
Category & Merchandising Strategy – Curating a differentiated product mix to drive sales, margins, and customer retention.
Strategic Partnerships – Collaborating with brands, franchisees, and marketplaces to strengthen our industry footprint.
I am passionate about scaling high-growth businesses, building winning teams, and shaping the future of the home & furniture industry.

B2C e-commerceP&L ManagementCategory ManagementRetailD2C BrandsLeadership+1

Chief Activation Officer at Pepperfry.com

Jan 2023 – Feb 2024 · 1 yr 1 mo · On-site

Reappointed to scale offline expansion, enhancing retail presence and customer experience.
Strengthened franchisee operations, ensuring faster breakeven and higher ROI for partners.
Launched strategic initiatives to drive online-to-offline (O2O) synergies, improving conversions and engagement.

Retail SalesRetail MarketingMulti-channel RetailRetail

Chief Category Officer at Pepperfry.com

Jan 2019 – Dec 2022 · 3 yrs 11 mos · On-site

Returned to lead category management, driving innovation, demand generation, and strategic sourcing.
Led product expansion into sustainable and solid wood furniture, reinforcing Pepperfry’s differentiation.
Continued to optimize pricing, merchandising, and assortment strategies to drive growth and profitability.

Retail Category ManagementCategory ManagementCategory InsightsPrivate LabelD2C Brands

Chief Activation Officer at Pepperfry.com

Jun 2018 – Dec 2018 · 6 mos · On-site

Transitioned to lead Pepperfry’s Offline Retail Expansion, building a nationwide company owned as well as franchise network.
Scaled Studio Pepperfry, expanding reach and enhancing in-store experiences for assisted selling.
Developed growth strategies for physical retail, optimizing store formats, locations, and customer engagement.
Strengthened franchise partnerships, ensuring profitability and operational excellence.

RetailTeam ManagementFranchisingRetail ExpansionSales

Chief Category Officer at Pepperfry.com

Promoted

Jan 2018 – May 2018 · 4 mos · On-site

Oversaw the entire furniture and mattress category management function, defining the vision for Pepperfry’s product and assortment strategy.
Drove premiumization and product diversification, ensuring strong representation across Mass, Mass Premium, Premium, and Luxury segments.
Launched and scaled PF Assured Brands, reinforcing quality, warranty, and service differentiation.
Led strategic partnerships and exclusive brand tie-ups, further strengthening supply-side capabilities.
Played a key role in omnichannel expansion, integrating online and offline strategies for seamless customer experience.

B2C e-commerceCategory ManagementP&L ManagementTeam ManagementOmniChannelE-commerce

Vice President & Business Head - Furniture Category at Pepperfry.com

Promoted

Oct 2013 – Dec 2017 · 4 yrs 2 mos · On-site

Expanded ownership across multiple furniture and home segments, driving revenue and profitability.
Spearheaded data-driven decision-making for inventory planning, pricing optimization, and demand forecasting.
Led new category launches, D2C Brands and product innovations, helping Pepperfry differentiate in a competitive market.
Built and mentored a high-performing category management team, fostering a growth-focused culture.

Category ManagementD2C BrandsOnline MarketplaceE-commerceTeam ManagementMerchandising

Associate Vice President - Category Management (Furniture and Health & Beauty)

May 2012 – Sep 2013 · 1 yr 4 mos · On-site

Part of the founding leadership team, driving category development and early marketplace growth.
Led seller acquisition and onboarding, establishing a strong supply base across key furniture, health and beauty categories.
Designed pricing, merchandising, and promotion strategies, setting the foundation for category expansion.
Worked closely with marketing teams to drive traffic and conversion.
Scaled early partnerships with brands and manufacturers, strengthening product assortment.

Category ManagementMerchandisingKey Account Development

Ebay

3 roles

Head - International Marketing at Ebay

Promoted

Jan 2012 – Apr 2012 · 3 mos · On-site

Led the Philippines Marketplace Business, overseeing C2C and B2C operations, category growth, and user acquisition. Focused on driving seller engagement, buyer adoption, and marketplace efficiency in a highly dynamic e-commerce environment.
Key Initiatives & Impact:
Scaled seller acquisition and engagement strategies, improving listing quality and transaction volume.
Optimized pricing, promotions, and marketing campaigns to drive buyer adoption and repeat purchases.
Strengthened operational efficiencies by improving seller support, fulfillment processes, and platform trust.
Spearheaded growth of Kouponan, eBay Philippines’ social group shopping business, leveraging community-driven commerce and localized deals to increase user engagement.
This role provided deep exposure to emerging market dynamics, consumer behavior, and digital commerce innovation in the Philippines.

B2C e-commerceInternational BusinessTeam ManagementE-commerce

Head - B2B Motors at Ebay

Promoted

Jan 2011 – Dec 2011 · 11 mos · On-site

Role & Responsibilities:
Led the B2B business unit for eBay Motors, driving sales, P&L management, and strategic initiatives.
Spearheaded partnerships with Banks, Leasing & Fleet Companies, Auto Dealers and OEMs, expanding supply and demand across the marketplace for Used Vehicles [2/4 Wheelers, Commercial Vehicles, Construction and Farm Equipment's
Executing Auctions Pan India through efficient market making
Introduced new product categories and business models to scale eBay’s automotive aftermarket presence.
Led seller onboarding, training, and engagement programs, ensuring high retention and operational efficiency.
Key Achievements:
Boosted GMV by expanding supply channels and onboarding high-value sellers. Achieved 70% Market Share of the Repossessed Vehicle Auctions
Launched new growth initiatives that improved buyer-seller trust, increasing repeat transactions.

Business-to-Business (B2B)Online AuctionsPre-Owned Vehicle SalesKey Account DevelopmentP&L ManagementTeam Management+1

Key Account Manager & Head West (B2B Motors) at Ebay

Jan 2010 – Dec 2010 · 11 mos · On-site

Led eBay Motors' West Region operations, driving sales, seller acquisition, and category growth. Managed key clients, dealers and OEM relationships to expand supply, improve fulfillment efficiency, and increase GMV. Spearheaded regional marketing initiatives and auction strategies to enhance adoption.

Key Account DevelopmentBusiness-to-Business (B2B)B2B

Tata aia life insurance

2 roles

Senior Manager - Product Management at Tata AIG Life Insurance

Apr 2009 – Jan 2010 · 9 mos · Mumbai, Maharashtra, India · On-site

Promoted based on strong performance and continued driving product innovation and new initiatives.
Led the development and launch of multiple insurance products, catering to diverse customer segments.
Worked closely with distribution teams (Bancassurance, Agency, and Direct Sales) to tailor product offerings for different business channels.
Focused on enhancing customer experience and policyholder benefits through innovative product features.

Product DevelopmentProfit Center ManagementChannel SalesNew Product Launch

Manager - Product Management

Jan 2008 – Mar 2009 · 1 yr 2 mos · Mumbai, Maharashtra, India · On-site

Led the development and launch of SMART (Systematic Money Allocation and Regular Transfer) for ULIPs, enhancing investment flexibility for policyholders.
Actively involved in new product development and launches, ensuring alignment with customer needs and market trends.
Spearheaded a key initiative to improve policy persistency, implementing data-driven strategies to enhance renewal rates and customer retention.
Collaborated with cross-functional teams to design innovative insurance solutions across various business channels.

Profit Center ManagementProduct DevelopmentChannel SalesLife InsuranceNew Product Launches

Icici bank

3 roles

Marketing Manager (Auto Loans) - Cross Sell at ICICI Bank

Jul 2007 – Dec 2007 · 5 mos · Mumbai, Maharashtra, India · On-site

Led Cross-Sell Initiatives for Auto Loans at a national level, driving revenue diversification from Car Insurance and Life Insurance
Designed and implemented strategic partnerships and bundled financing programs.
Worked closely with regional and branch teams to optimize cross-selling opportunities.
Developed targeted campaigns and data-driven insights, increasing loan penetration across customer segments.
Played a key role in scaling the auto loan portfolio through strategic cross-sell synergies.

Cross-SellingMarketing ManagementRevenue & Profit GrowthInsurance Sales

Area Sales Manager (Mumbai) - Auto Loans at ICICI Bank

May 2006 – Jun 2007 · 1 yr 1 mo · Mumbai, Maharashtra, India · On-site

Led Mumbai’s Auto Loans business, a high-growth and competitive market.
Spearheaded dealer engagement, direct sales, and channel expansion to drive exponential YoY growth.
Developed innovative financing solutions, ensuring ICICI’s competitive edge in auto lending.
Strengthened branch and DSA (Direct Selling Agent) networks, improving loan processing efficiency.
Achieved significant market share growth, leading to a national-level role.

Team ManagementBusiness Growth StrategiesChannel SalesRetails Sales

Relationship Manager - Auto Loans at ICICI Bank

Jan 2004 – Apr 2006 · 2 yrs 3 mos · Mumbai, Maharashtra, India · On-site

Focused on expanding ICICI Bank’s Auto Loans market share by increasing auto dealer penetration.
Managed the Mumbai Direct Sales team, driving loan disbursements through branch-led initiatives.
Built strong relationships with dealerships and direct sales agents, enhancing loan origination.
Implemented sales and marketing strategies to improve customer acquisition and loan conversions.
Delivered strong performance, leading to a promotion to manage the entire Mumbai market.

Car LoansChannel Account ManagementSalesNew Account Acquisition

Camox infotech pvt. ltd.

Business Development Manager at Camox Infotech [Sales & New Market Development]

Feb 2002 – Oct 2003 · 1 yr 8 mos · Mumbai, Maharashtra, India · On-site

Led market expansion for content, creative ad development, and 360° room views in real estate & hospitality.
Scaled business across Asia & the Middle East, securing prestigious client orders.
Built key partnerships with developers, hotel chains, and agencies, driving revenue growth.

IT SalesBusiness DevelopmentInternational Sales

Opal consultants pvt. ltd.

Deputy Manager at Opal Consultants [Business Growth & Entrepreneurial Partnerships]

May 2000 – Nov 2001 · 1 yr 6 mos · Mumbai, Maharashtra, India · On-site

Drove business growth for Opportunitiestoday.com, a platform for business, career, and education opportunities.
Organized franchise matchmaking events, connecting organizations with entrepreneurs and potential franchisees.
Secured key partnerships, helping brands expand their franchise networks.
Successfully ran multiple events, generating high-value business opportunities.

Event ManagementBusiness Development

Livewel aviation services

Assistant Manager – Operations & Key Accounts at Livewel Aviation Services

May 1999 – Apr 2000 · 11 mos · Mumbai, Maharashtra, India · On-site

Managed airline partner coordination, ensuring seamless baggage handling, aircraft maintenance, and transit cleaning by Livewel at Mumbai Airport.
Ensured operational excellence, aligning services with airline schedules and expectations.
Provided structured performance reports to airline partners, maintaining transparency and efficiency.
Monitored ISO processes, ensuring compliance with service standards.

Key Account Relationships