Mar 2023 – Aug 2024 · 1 yr 5 mos · Mumbai, Maharashtra, India · Remote

Apr 2022 – Jan 2023 · 9 mos · Gurugram, Haryana, India · Hybrid

Dec 2021 – Apr 2022 · 4 mos

• Built Dunzo Daily ( 0~1)

May 2019 – Dec 2021 · 2 yrs 7 mos

• Google-backed Dunzo is an on-demand logistics platform where users can order grocery, food, medicine, pet supplies, or run a pick up and drop task in under 30 minutes.
• Launched Mumbai from Scratch.
• Created Geo Map to Launch the Services In Mumbai
• Created Supply Dashboard
• knowledge of visualizations tools like Periscope, Quick-sight, Tableau & Athena
• Implemented Strategies to Onboard delivery partners at 0 costs and boarded 800+ plus Delivery Partners.
• Reduced CPT from ₹250 to ₹69.
• Implemented strategy for Quality Audit.
• Reduced Business Loss from 10% - 2%
• Leading the Supply Team of Operations, Sourcing & On-boarding, Quality & Training.
• Planning on Budgeting, CPT burn and Partners Earnings.
• Planning & Strategy in Supply Metrics

Jun 2018 – May 2019 · 11 mos · Mumbai, Maharashtra, India

• Successfully managing diverse vertical and analyzing the business insights.
• Managing the team size of 20 of different verticals
• Created & Managed the vendor size of 12 with over 400 potential riders also 15k riders of marketplace.
• Deploying the strategy and plans for new & existing supply, reducing of orders denial, cancellation and fraud of 3k+ riders.
• Working on DOD Riders performance such as UTR, Business Closure, Login Hours and Rider Acquisition.
• Successfully improved the rider retention by 60% also reduced the Business closure from 7-8% to 2%.
• Working and planning on Budgeting, CPO burn and riders earnings.
• Analyzing the data and ensuring Supply via Reactivation, Retention and Supply Marketing Activities.

Nov 2017 – May 2018 · 6 mos · Kolkata, West Bengal, India

• Location analysis for demand (cities, shopping centers, markets, competitor, airport, corporates).
• Owning the P&L of the entire vertical.
• Hiring and train new employees.
• Marketing Local Business for company awareness.
• All aspects of record keeping, client contacts, customer service etc.
• Handled escalated customer issues.
• Sharing and Implementing new ideas/thoughts to the team.
• Tied up our service with local car dealers and vendors to increase our business.
• Inventory control.
• Negotiating and dealing with local vendors for marketing.

Feb 2016 – Nov 2016 · 9 mos · Kolkata Area, India

• Launched Ola Shuttle in Kolkata
• Successfully managed the fleet size of more than 150 buses
• Implemented strategies for supply-side
• Implemented strategies & ideas for Vendor Management
• Handled the team size of 6
• Implemented ideas for doing the break-even

Nov 2014 – Feb 2016 · 1 yr 3 mos · Kolkata Area, India

• Took the ownership of Launching the services in East Region of India
• Worked on MG scheme
• Successfully launched the cities in a given time frame
• Geographically Identified the potential areas to start the service with
• A huge contribution to the growth of Ola cabs east region
• Hired & Trained all the process to local team
• Acquired and managed 5k+ cabs and created more than 50 potential Vendors Co-ordinates all the issues relating to the Demand, Supply & Vendors with the Launch Head
• Launched Ola Shuttle in Kolkata
• Managed B2B corporate and B2C sales for Ola Shuttle

Jul 2012 – Jul 2014 · 2 yrs · Kolkata Area, India

• Hired as a primary member for the Quality Analysation to support the clients auditing orders & give constructive feedback on the same & set up a robust quality standards so that all the loopholes are eliminated for the particular Quality system