I

Isheeta Kulkarni

CEO

Singapore, Singapore, Singapore6 yrs 2 mos experience
Highly Stable

Key Highlights

  • Over 6 years of experience in technical support and content management.
  • Expertise in enhancing user engagement and nurturing creator communities.
  • Successful execution of major content initiatives and mentorship programs.
Stackforce AI infers this person is a skilled professional in social media content operations and creator management.

Contact

Skills

Core Skills

Customer EngagementTeam LeadershipInformation Technology

Other Skills

ISO 27001Customer SatisfactionCustomer RelationsInterpersonal CommunicationCustomer SupportConflict ResolutionCustomer ServiceSQLGoogle AnalyticsSpoken EnglishTechnical ServicesCorporate CommunicationsInternal CommunicationsCommunicationCustomer Retention

About

I am an accomplished professional with 6+ years of experience in technical support and content management in the social media industry. My expertise lies in enhancing user engagement, nurturing creator communities, and building brand alliances. In my most recent role as a Senior Operations Associate and Operations Lead at Sharechat (Moj), I managed content operations and creator communities, developed regional content strategies, onboarded new creators, and conducted mentorship programs. I successfully resolved issues, stayed updated with social media trends, and collaborated with the brand alliance team to execute effective campaigns. My achievements include the successful execution of the #Mojfootloose IP, and managing teams for the Moj for Creators program and top-performing creators. I am eager to contribute my skills and experience to a dynamic organization's growth and success.

Experience

6 yrs 2 mos
Total Experience
3 yrs
Average Tenure
--
Current Experience

Career break

Full-time parenting

Jun 2023Present · 2 yrs 11 mos · Singapore, Singapore

  • Relocation & Personal Milestones
  • Took a career break to focus on relocating to a new country and adapting to a new environment.
  • Used this time for personal growth and to prepare for an exciting new chapter as I embark on the journey to parenthood.

Sharechat

2 roles

Operations Lead

Oct 2022Jun 2023 · 8 mos · Remote

Customer EngagementInformation Technology

Senior Operations Associate

Nov 2020Oct 2022 · 1 yr 11 mos · Remote

Customer EngagementTeam Leadership

Finiq consulting pvt.ltd.

Assistant Network Administrator

Mar 2017Oct 2020 · 3 yrs 7 mos · Pune District, Maharashtra, India · On-site

Information TechnologyISO 27001

Education

Jai Narain Vyas University

Bachelor of computer application — Computer Application

Jan 2014Jan 2016

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