James Garcia

Associate Partner

Austin, Texas, United States16 yrs 9 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in driving developer happiness through GitHub.
Proven track record in backend scale solutions.
Strong leadership in building technical communities.

Stackforce AI infers this person is a SaaS expert with a strong focus on DevOps and software delivery.

Contact

Skills

Core Skills

Customer SuccessTeam LeadershipCommunity BuildingMentorshipClient EngagementSolution ArchitectureClient AdoptionTeam ManagementSoftware DevelopmentDevopsSource Code ManagementEnterprise SolutionsSystem Integration

Other Skills

GitHubbackend scaledeveloper happinesstechnical knowledgedata-driven modelsclient experiencesbusiness excellenceteam collaborationarchitecting solutionsenterprise scalable solutionsintegrating systemsGitOpenStackAgile MethodologiesSubversion

About

Practicing, promoting and teaching better software delivery with the adoption of the GitHub Platform. This includes analyzing the full development stack and enabling our solutions to be usable, enjoyable and impactful. Reading List: - Multipliers (Wiseman) - Accelerate (Forsgren, Humble, Kim) - The Advantage (Lencioni) - Measure What Matters (Doerr) - High Output Management (Grove) - Stretch (Sonenshein) - The Art of Possibility (Zander) - The Power of Moments (Heath) - Start With Why (Sinek) - Thinking in Systems (Meadows) - Communities of Practice: Learning, Meaning, and Identity (Wenger) - Staff Engineer: Leadership beyond the management track (Larson)

Experience

16 yrs 9 mos

Total Experience

5 yrs 7 mos

Average Tenure

9 yrs 4 mos

Current Experience

Github

5 roles

Director in Customer Success

Promoted

Jul 2021 – Present · 4 yrs 11 mos

Networking across the organization to create high fidelity channels of learning and growth. Leading a team of engineers building upon our proven track record of backend scale and driving developer happiness.

GitHubbackend scaledeveloper happinessCustomer SuccessTeam Leadership

Communities of Practice Area Manager

Oct 2020 – Jul 2021 · 9 mos

Building confidence in the platform by crafting technical knowledge, providing mentorship, and establishing data-driven models for team growth and scaling.

technical knowledgementorshipdata-driven modelsCommunity BuildingMentorship

Services Solution Architect Manager

Promoted

Feb 2019 – Oct 2020 · 1 yr 8 mos

Crafting great experiences with our clients to adopt GitHub and excel in their business by working as a team to deliver impactful results.

client experiencesbusiness excellenceClient EngagementSolution Architecture

Services Account Engineering Manager

Promoted

Sep 2018 – Feb 2019 · 5 mos

Helping clients adopt GitHub with a team of outstanding professionals who are passionate about improving the lives of developers everywhere.

client adoptionteam collaborationClient AdoptionTeam Management

Services Account Engineer

Feb 2017 – Sep 2018 · 1 yr 7 mos

Making software development better, together.

software developmentSoftware Development

Hewlett packard enterprise

R&D Source Code Management Architect

Nov 2015 – Feb 2017 · 1 yr 3 mos · Austin, TX

DevOps Practitioner Specializing in Source Code Management at Hewlett Packard Enterprise. Lead engineer in architecting Source Code Management (SCM) solutions for Research and Development teams.
GitHub Enterprise Primary Administrator
SCM hosting including GitHub Enterprise, Gerrit, TeamForge with Subversion Edge, Microsoft Team Foundation Server, IBM ClearCase, MicroFocus StarTeam, WANdisco Multisite
DevOps/ChatOps/Hubot
Docker, Grafana, Kibana
OpenStack, VMware, Vagrant, AWS
LDAP/SAML/Windows Active Directory
Symantec Veritas/ServiceGuard
Software Development Lifecycle (SDLC)
Building traceability services between SCM and work item tracking
API-driven development, Ansible, Puppet, Chef, Automated Testing
Technical Writing, Adobe Premiere Pro, Captivate

Source Code ManagementDevOpsarchitecting solutions

Hp

IT Developer/Engineer

Sep 2009 – Nov 2015 · 6 yrs 2 mos · Austin, Texas Area

Responsible for the administration and development of enterprise scalable source code management solutions for developers at Hewlett Packard. Hosted applications including CollabNet TeamForge with Subversion Edge, WANdisco Multisite, Gerrit, Microsoft Team Foundation Server, Borland/MicroFocus StarTeam, ClearCase and integrated them with build, defect, requirements management and other CRM systems. Listened to and articulated business requirements into real-life solutions to enable developers to deliver faster, with quality as a focus and traceability. Led a global team to innovate developer environments and provide world-class support.

enterprise scalable solutionsintegrating systemsEnterprise SolutionsSystem Integration