Apr 2022 – Apr 2023 · 1 yr

• Translated business requirements into technical solutions by designing, building, and testing system configurations.
• Conducted quality review and maintenance of system builds for cardiology and radiology applications.
• Provided assistance to clinical, business, and administrative end users by resolving break fix issues and technical challenges.

Jun 2021 – Apr 2022 · 10 mos

• Delivered solutions and participated in cross functional, integrated teams in Information Systems to troubleshoot problems across multiple domains.
• Developed ServiceNow dashboard in use by the Cupid/Radiant team for tracking incident tickets, task requests, and optimization projects.

Dec 2019 – Jun 2021 · 1 yr 6 mos

• Supported nursing staff and assisted patients with activities of daily living, documented care provided to the patients using Cerner, and performed unit clerk responsibilities.
• Coordinated patient transfers into and from the unit through software such as Centricity and TeleTracking.

Jan 2018 – Mar 2018 · 2 mos

• Taught students how to utilize lab techniques, and assessed their skills and knowledge involving DNA sequencing, biochemistry, molecular biology, bioinformatics, and bacterial transformation and selection.
• Guided and assessed group research projects in which students identified a course related topic to propose experiments for and investigate using foundational concepts and laboratory skills taught in the course.