Jay Mehta — CEO
As Director – Global Customer Solutions at CleverTap, I lead a global team focused on driving customer success, business growth, and long-term value through data-driven engagement strategies. My work centers around helping brands unlock the full potential of the CleverTap platform, ensuring seamless implementation, measurable outcomes, and lasting customer relationships. With extensive experience in customer success, marketing technology, and digital transformation, I partner closely with enterprise clients to understand their goals and deliver innovative, scalable solutions that accelerate ROI. I am passionate about bridging business strategy with technology, fostering collaboration across teams, and building customer centric cultures that prioritize trust, transparency, and impact.
Stackforce AI infers this person is a SaaS and MarTech expert with a strong focus on customer success and digital transformation.
Location: Mumbai, Maharashtra, India
Experience: 12 yrs 7 mos
Skills
- Analytics Tools Integration
Career Highlights
- Expert in driving customer success through data-driven strategies.
- Proven track record in digital transformation and marketing technology.
- Strong leadership in building customer-centric cultures.
Work Experience
CleverTap
Director - Global Customer Solutions (11 mos)
Director Solution Engineering (11 mos)
Associate Director (3 yrs 1 mo)
Senior Technical Account Manager (7 mos)
Technical Account Manager (11 mos)
Scootsy Logistics Pvt Ltd
Technical Lead Engineer (3 mos)
iOS Developer (1 yr 3 mos)
Antfarm Business Incubator Private Limited
iOS Developer (3 yrs 6 mos)
Accenture in India
Associate Software Engineer (1 yr 4 mos)
Education
Bachelor of Engineering (BE) at K. J. Somaiya Institute of Technology
Diploma at Vivekanand Education Societys Institute of Technology Sindhi Society Chembur Mumbai 400 071
at M. D. Bhatia