Sep 2022 – Oct 2022 · 1 mo

Jan 2022 – Sep 2022 · 8 mos · Noida, Uttar Pradesh, India

• Working for an Organisation on a technology that enables MSMEs to go digital and expand their business in India and abroad.
• Understanding India's B2B consumer mindset and retargeting them with personalised channels and new ways to have a deeper connection and impact on their lives, psychology and business through our product innovation.
• Creating funnels to understand customer drop at different levels of user journeys, analysis of the customer engagement and optimising the user flow for better customer satisfaction and digital marketing through different communication channels.
• Creation of BI dashboards for actionable insights.
• Data cleaning & enrichment process through AI/ML by understanding the pain points of internal and external stakeholders, by better UX to have an impact on overall product postings on the website leading to increased product buy inquiries.
• AI/ML-based customer Churn model and call Disposition report - For better customer retention and reduced churn rate, while making it simpler for employees to have a hassle-free onboarding for MSMEs.
• Catalog as a product - Created a Proactive process for clients' requirements for changes on their website, for better customer satisfaction and QA process enhancement for better quality catalogue products for customers.
• Improved overall product quality in terms of their listing qualities with specifications leading to a better SEO ranking of products and increasing confidence in buyers for products before the purchase decision.

Jun 2021 – Dec 2021 · 6 mos · Siliguri, West Bengal, India

• Working with top e-commerce brand with 26,000 products listed on 23 official websites, Walmart, Amazon, Ebay for various international market places like USA, Mexico, Canada, U.K, Australia and now expanding into a different market place of India.
• Provide suggestions for products analysis in terms of procurement, inventory management, pricing and repricing strategies, campaign management, operations and vendor relations methodologies.
• Understanding customer dynamics, product demographics and various intelligence tools for a positive impact on the brand performance.
• Work on Ms Excel, tableau, power BI, SQL and other tools to use data to extract information for useful knowledge.
• Responsible for impact on profitability and amount of sales generation by doing product, genre-wise trend analysis, forecasting, historical analysis, seasonality of products, Customer psychology, competitors analysis.

Mar 2020 – Jan 2021 · 10 mos · Pune, Maharashtra, India

• Digital GAP analysis and implementing different product engineering systems and software applications ideas to scale up the business requirements successfully.
• Market mapping to understand potential clients and connect.
• In-depth research for better connections with existing clients and vendors.
• Knowledge transfer to various teams inside the organization about different Clients' portfolios.
• Visiting Clients with pitch decks and providing them the B2B Knowledge about the product as well as improve sales.
• Product requirement document and product framework proposals to initiate product development lifecycle.

Oct 2017 – Feb 2019 · 1 yr 4 mos · Pune, Maharashtra, India

• My project is to develop Auto-drive machines (Automotive company’s partners like Audi, Tesla, Volkswagen, Mercedes-Benz, Volvo, Toyota) by using the concept of artificial intelligence with the help of DNN (Deep Neural Networking), Machine Learning with selecting data, optimizing it and classify it and providing to model by machine learning techniques. Enhancing data collection procedures to include information that is relevant for building analytic systems.
• Contributions:
• Qualitative analyst to verify the data provided by the data analysts weather it is suitable for machine.
• Making new guidelines for the data analysts with the help of Error rate provided by graph and Machine Learning Techniques.
• Machine learning-based data refinement to automate image mapping and real-time object identification on Nvidia's platform.
• Skilled in Microsoft Excel, SQL, R, and data visualization tools like Tableau.
• Engaged in Collation, Analysis, Reporting, Maintenance, and Reporting of Common Audit findings database.
• Word, Excel, PowerPoint, and SharePoint usage and administration for the project function and reporting the project progress and helping decision making by leads.