Apr 2019 – Apr 2020 · 1 yr

Jul 2017 – Mar 2019 · 1 yr 8 mos

Jan 2017 – Jun 2017 · 5 mos

Apr 2016 – Dec 2016 · 8 mos

• I work with large construction managers and general contractors to help their teams become more efficient, collaborative, and ultimately, more profitable

Jan 2016 – Apr 2016 · 3 mos

• Procore is a cloud-based construction management software application built for the construction industry professional, striving to make project management effortless, one task at a time. With Procore’s easy-to-use and collaborative software, users can manage their projects at anytime, from anywhere, with any Internet-connected device. Since their founding in 2003, Procore has earned a spot on the Deloitte Technology Fast 500 list and named one of INC.’s 500/5000 Fastest Growing Companies for the third year. For more information about Procore Technologies, or for a free online demo, visit http://www.procore.com.
• As a Business Development Representative at Procore, and an expert in the construction software industry, the services I provide are simple:
• Understanding your business, the challenges you face, and your company goals
• Assist prospective clients in gaining a clear understanding of the construction software industry as a whole
• Explain clearly both what Procore DOES, and DOES NOT, do
• Identify the optimal solution based on a company's needs

Sep 2014 – Dec 2015 · 1 yr 3 mos · Various

• I traveled to Australia, Singapore, UAE, Turkey, Argentina, Chile, Peru, Ecuador, and various parts of the United States.
• I learned how to adapt to unexpected circumstances and devise new plans due to intermittent travel mishaps and unforeseen events.
• I refined language and communication abilities through dealings with people from around the world. I learned to use both non verbal and verbal communication to surmount communication and language barriers.

Jan 2014 – Sep 2014 · 8 mos · Orange County, California, United States

• Proactively execute integrated sales, service and relationship strategies to support growth and retention of business customers
• Develop new business relationships, as well as fulfill client needs for existing clients, through segment-based sales plans and communication Citi’s value proposition to achieve revenue growth targets and maximize operating capabilities and profitability.
• Act as a trusted advisor to clients and direct them through financial matters by educating and counseling them in order to increase client satisfaction and product engagement
• Solicit clients actively via telephone, mail, referrals, and high level networking
• Maintain close contact with clients and provide full customer service, both proactively and on demand
• Ensure compliance with all legal and regulatory requirements
• Assist in training of new team members
• Recognize early warning signs and monitor clients to anticipate changes in risk rating
• Proactively identify issues and restructure relationships to mitigate potential future risk

Jun 2012 – Dec 2013 · 1 yr 6 mos · Orange County, California, United States

• Successfully completed Citigroup’s highly selective 10-week formal Commercial Credit Training program orchestrated by Citi’s Independent Risk organization, consisting of advanced topics in accounting, financial analysis, credit underwriting, and the overall credit process from prospecting to deal structuring
• Execute sales, service and relationship strategies to support the Orange County Commercial Banking team’s portfolio growth and retention of business customers with annual revenues between $30 Million and $1 Billion
• Underwrite commercial mortgages, term loans, lines of credit and other credit products for middle-market clients
• Analyze and evaluate the creditworthiness of companies through historical and forecast financial models to determine debt service capacity and financial condition

Jan 2012 – Apr 2012 · 3 mos · Goleta, California

• Utilized computer knowledge to move client’s data to online format.
• Daily telephone/e-mail contact with clients to assist them in transitioning to the new software
• Rewrote and clarified the process for training new hires
• As a result, this led to increased customer satisfaction by providing timely assistance to clients, as well as an improved training process for new hires.

May 2011 – Mar 2012 · 10 mos · Irvine, California

• Started a social media management company working with organizations to improve communication through various social media applications
• Duties include marketing, sales, program design and launch, and remote maintenance of social media programs
• These efforts led to high customer satisfaction and increased market share for Meem Media