Jan 2020 – Jul 2021 · 1 yr 6 mos · On-site

• Led end-to-end QA operations across a portfolio of simultaneous large-scale projects — including a social media platform, enterprise ERP and CRM tools, and multiple mobile and multi-platform game titles spanning Steam, Android, and iOS.
• Managed a globally distributed team of 50+ QA specialists across concurrent delivery streams, maintaining full quality oversight from initial brainstorming and ideation through to release and live support.
• Key contributions:
• Simultaneously governed 3 large multi-platform projects with zero critical post-release rollbacks — maintaining release stability across all live titles throughout the engagement
• Defined and enforced end-to-end QA strategies, release readiness criteria, and platform compliance standards across mobile and PC platforms
• Drove cross-functional coordination between QA, Development, and Product teams, ensuring alignment on release milestones and quality gates
• Established KPI-based quality reporting and escalation management frameworks to maintain visibility across parallel delivery streams
• Mentored and upskilled senior QA team members, building a high-accountability delivery culture across distributed teams

Oct 2014 – Jan 2020 · 5 yrs 3 mos · On-site

• Owned end-to-end QA activities across a diverse portfolio of digital products — including multiple eLearning platforms, a tourism and travel application, and 10–15 console and PC game titles across PS4, Xbox, Nintendo Switch, and Steam.
• Key contributions:
• Delivered complete QA coverage across all project types — from functional and regression testing through to release validation and sign-off
• Managed test strategy, test plan definition, and execution cycles across parallel game and application projects at varying stages of development
• Coordinated with development and production teams on defect triage, dependency tracking, and milestone scheduling to ensure on-time delivery
• Applied console-specific certification knowledge (PlayStation, Xbox, Nintendo) to validate compliance readiness prior to submission
• Mentored QA team members and reviewed test documentation to maintain consistent quality standards across all active projects

Jan 2013 – Oct 2014 · 1 yr 9 mos · On-site

• Supported QA delivery across a mixed portfolio of eLearning platforms, and 10–15 console, PC, and mobile game titles — while concurrently building the organisation's software testing vertical from the ground up.
• Key contributions:
• Established a brand-new software testing practice from scratch — growing the team from an initial 3-member unit to a 30+ member QA vertical, defining hiring profiles, onboarding processes, tooling standards, and operational workflows
• Supported end-to-end QA execution across console and PC platforms (Steam, PS, Xbox) and mobile titles, ensuring milestone delivery and release quality
• Coordinated daily QA operations across the team — assigning test coverage, reviewing defect reports, and tracking delivery against project timelines
• Mentored junior QA engineers on test methodology, defect logging standards, and console certification best practices
• Contributed to process documentation and quality framework development that became the foundation for team scaling

May 2012 – Jan 2013 · 8 mos · On-site

• Took on expanded ownership of QA activities — moving beyond execution into team coordination, reporting, and quality metrics management.
• Key contributions:
• Led QA activities for assigned projects, coordinating test coverage, defect workflows, and release reporting across the team
• Became the primary point of contact for QA status updates — producing structured defect reports and progress summaries for project stakeholders
• Supported team leads in sprint-level planning, test assignment, and build validation scheduling
• Took ownership of regression cycles, smoke testing, and release sign-off for multiple concurrent game and application builds
• Developed working knowledge of console submission requirements and certification validation processes across PlayStation and Xbox platforms

Sep 2010 – May 2012 · 1 yr 8 mos · On-site

• Entry-level QA role focused on functional testing across social and casual game titles (SNG genre) and select console game builds.
• Key contributions:
• Executed test cases across social and casual game titles — covering core gameplay flows, UI validation, and cross-browser/cross-platform compatibility
• Contributed to console game testing cycles, gaining foundational exposure to console-specific QA requirements and certification standards
• Logged, tracked, and verified defect resolution using standard bug-tracking workflows
• Built a working understanding of game QA methodology — test case design, build intake, milestone validation, and release preparation
• Demonstrated consistency and attention to detail that led to rapid progression into a Senior QA Engineer role

Feb 2010 – Aug 2010 · 6 mos · Kochi, Kerala, India · On-site

• Developed Python scripts to create procedural visual effects and animations within Blender 3D for advertising and media productions. Responsibilities included scripting automated effect pipelines, working with 3D assets, and delivering rendered outputs for client campaigns. This role established an early foundation in scripting, automation, and tool-building.

Jul 2009 – Jan 2010 · 6 mos · Bengaluru, Karnataka, India · On-site

• Full-stack software development role focused on building web and desktop applications. Gained foundational experience in software development lifecycle (SDLC), client requirements analysis, and cross-functional collaboration — providing technical grounding that underpins my current delivery and engineering partnership approach.