Apr 2023 – Apr 2024 · 1 yr

• Pursued personal development, creative growth, and independent learning.
• Studied storytelling and performance with faculty from Juilliard, Yale, and NYU.
• Completed advanced study at Columbia University focused on organizational psychology, collaboration, and communication.
• Studied Generative AI, prompt engineering, and emerging tools.
• Relocated from San Francisco to New York City.

Sep 2017 – Apr 2023 · 5 yrs 7 mos · San Francisco, California

• Venture-backed tech start-up delivering AI-based driver analytics and insurance solutions to enterprise customers.
• Global Talent Acquisition: Led full-cycle recruiting across U.S., LATAM, EMEA, and APAC for Corporate, GTM, Product, Engineering, and Data Science teams. Built consistent hiring processes, recruiting playbooks, and interview frameworks that resulted in a 90%+ offer acceptance rate, 4.8/5 candidate NPS, and 100% one-year retention across all hires globally
• Compensation & Benefits: Developed and implemented global compensation structures and managed U.S. benefits programs, ensuring competitive and equitable offerings.
• Onboarding & Orientation: Designed and executed comprehensive onboarding programs, enhancing new hire integration and engagement.
• Learning & Development: Initiated and facilitated training programs to support employee growth and skill development across departments.
• Diversity, Equity, and Inclusion (DEI): Spearheaded DEI initiatives, including the launch of Zendrive’s DEI committee and LGBTQ+ ERG, fostering an inclusive workplace culture.
• Systems & Tools: Optimized talent systems such as Lever, Gem, LinkedIn Recruiter, and Gusto; developed dashboards to monitor KPI’s.
• Executive Collaboration: Partnered with leadership on headcount planning, organizational design, and strategic talent initiatives.
• Recognition: Honored with the Founder’s Award, Above & Beyond Award, and Zen of Getting Sh*t Done Award for exceptional contributions to company growth and culture.

Jan 2016 – Jan 2017 · 1 yr

• SaaS Provider of portfolio management and accounting software for investment management firms.
• Defined and executed global talent acquisition strategy and operations.
• Led team of recruiters and coordinators; developed performance goals and streamlined hiring processes.
• Oversaw annual recruiting budget and managed all vendor relationships.
• Designed toolkits, interview training, and competency frameworks to upskill hiring managers and increase speed-to-hire.
• Produced quarterly dashboards and hiring reports to inform executive decisions and drive operational rigor.
• Directed employer branding efforts: Launched new career site, recruiting videos, and social media campaigns for employer branding.
• Led revamp of employee referral program, increasing referral-based hires from 31% to 50%
• Maintained 90%+ offer acceptance rate.
• Ensured compliance with internal controls, audits, and all hiring and onboarding policies.

Jan 2013 – Jan 2016 · 3 yrs

• Owned and administered Jobvite ATS: Managed configurations, system audits, reporting, and upgrades
• Implemented new background check vendor and process improvements for onboarding, hiring, and compliance
• Self-taught VBA to automate and improve reporting and forecasting
• Created training materials and self-service tools for managers (quick guides, videos, alerts)
• Managed summer internship program — design, recruiting, onboarding, budget, and performance tracking
• Partnered with HR, legal, and finance to deliver monthly and quarterly headcount forecasts
• Collaborated with internal audit and compliance teams to ensure process integrity across systems

Jan 2013 – Jan 2013 · 0 mo · Renton, WA

• Supported 250+ monthly requisitions for enterprise healthcare hiring teams
• Streamlined scheduling and candidate experience for high-volume roles
• Improved workflows using Taleo and Microsoft Office tools

Jan 2011 – Jan 2012 · 1 yr · Redmond, WA

• Led a team and managed early career recruiting and onboarding operations, including background checks, relocations, immigration, and bonus programs.