Kailia Chiu

Head of Talent

Toronto, Ontario, Canada4 yrs 4 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in data-centric Talent Acquisition across APAC and North America.
Proven track record in managing full HR functions and recruitment processes.
Skilled in leveraging data analytics for strategic hiring decisions.

Stackforce AI infers this person is a Talent Acquisition expert with a strong focus on data analytics in the HR and E-commerce sectors.

Contact

Skills

Core Skills

Global Talent AcquisitionHuman Resources (hr)Technology RecruitmentTalent Acquisition

Other Skills

Account ManagementAdvertisingApplicant Tracking SystemsBrand ManagementBusiness AnalyticsBusiness DevelopmentBusiness InsightsBusiness Intelligence ToolsCalendlyCandidates SearchingClient RelationsCold CallingCustomer Relationship Management (CRM)Data AnalysisDigital Marketing

About

<DM me if you are looking for career change.> With a mix of in-house/RPO and agency background in Talent Acquisitions, Kailia is an all-rounded data-centric TA professional under APAC and North America region. Along with her expertise in TA, HR, data analytics and Marketing, she is passionate in bridging up suitable elites with companies to create satisfactions on both sides.

Experience

4 yrs 4 mos

Total Experience

1 yr 5 mos

Average Tenure

2 yrs 9 mos

Current Experience

Agam capital

2 roles

Project Management Support Specialist

Sep 2024 – Present · 1 yr 9 mos · Toronto, Ontario, Canada · Hybrid

Aside from my current duties as a HR & Office Manager, I am also responsible for some Project Management Operations (PMO) and Project Management (PM) tasks.
Project Management (PM):
Responsible for implementing, managing and improving appropriate processes, tools, and reporting to effectively standardize project delivery in consultation with key stakeholders.
Assist in the definition of project scope & objectives and provide professional advice to ensure technical and financial feasibility.
Coordinate internal and external resources for the planning and execution of projects.
Assures customer delivery and quality is not impacted by project execution.
Proactively work to remove project obstacles, identify, and manage issue escalations, and provide support to teams balancing competing priorities.
Provide timely status reports and program summaries including scope/schedule/quality risks, project status and resource allocation.
Actively drive the enhancement of project management processes, tooling and templates to improve the project management function.
Review, optimize and document processes as required.
Project Management Operations (PMO):
Collect timely data on a weekly basis, to evaluate the overall workforce capabilities within Agam.
Establish and maintain the PMO tracker with the PMO Team, to support the growth of Agam.
Provide timely status reports and program summaries for review and resource allocation.
Partner with other project managers to drive improvement projects.
Review, optimize and document processes as required.

Regional HR and Office Manager (North America)

Sep 2023 – Present · 2 yrs 9 mos · Toronto, Ontario, Canada · Hybrid

The key responsibilities are to manage all Human Resources, Talent Acquisition and Office Management activities for the North America region (USA, Canada and Bermuda).
Talent Acquisition (TA):
Lead and manage all TA related activities (i.e. consolidate the job requirement from hiring manager, ensure the budget planning, create the job descriptions for each opening, work with recruitment agencies and proactively source for potential candidate(s) if needed)
Develop the TA framework, build tracking model and streamline the entire recruitment process (from sourcing, pre-screening, interview stage to offering)
Discuss with hiring manager(s) and top management on current hiring plan, future manpower blueprint and be prepared for any upcoming recruitment projects
Design and manage all campus recruitment campaign(s)
Human Resources (HR):
Responsible for a full spectrum of HR functions (i.e. staff training, and onboarding & offboarding activities)
Prepare for all pre-onboarding procedures (i.e. background check, OFAC list validation, payroll & benefit account setup, device configuration and related account arrangement)
Formulate, implement, and consistently review HR strategies, policies & procedures, to improve HR efficiency with top management
Keep track on employee’s work status for Toronto office
Office Management:
Manage the day-to-day office operations
Perform & monitor procurement process for any capital expense within the Toronto office
Communicate with vendors and service providers (i.e. IT support, cleaning services, and office supply companies)
Maintain compliance and employee data in accordance with the company policies and related HR laws
Coordinate with the landlord and building management to ensure that all the necessary security procedures are in place and being followed

Global Talent AcquisitionHuman Resources (HR)Data AnalysisOffboardingTalent ManagementHR Consulting+4

Morgan mckinley

3 roles

Senior Talent Acquisition Partner

Aug 2022 – Jul 2023 · 11 mos

My position is to participate in different Talent Program Deliveries (RPO projects) and solely handle recruitments in different areas for Singapore, Malaysia, Hong Kong and Toronto.
Guide a sourcing team in performing IT talent sourcing
Provide full scope recruitment consultation for both clients and candidates
Develop and maintain talent tracker
Leverage Bullhorn and Salesforce Accelerate database systems
Gain trust and build sustainable relationships with clients and candidates
Mentor juniors and organise weekly team meeting
RPO Projects Involved:
1) Talent Acquisition, Tech (APAC) - foodpanda/ Deliveryhero
2) Senior Talent Acquisition Officer - The Hong Kong Jockey Club
Other RPO clients including:
Global B2B payment fintech unicorn, Global B2C e-commerce platform, Global IT consultancy provider, Global B2B MarTech solution provider, Nationwide IT healthcare solution provider and large scale Hong Kong headquartered company.
Recruiting Areas (from junior to director level), including:
1) IT - Software Development (Fullstack, .NET, Frontend, Backend, DevOps, Ops Support, MS CRM Dynamics, Robotic Process Automation, System Assurance); Agile Coach, Scrum Master, Project Manager, Business Analyst, Tech Business Analyst, Project Admin ; Data Architect, Data Engineer, Data Scientist, Data Quality Engineer, Database Developer/Architect, Cloud Developer; Data Center Specialist, Implementation Specialist; Cyber Security, Information Security, Cloud Infrastructure
2) Sales & Marketing - Digital Solution Consultant, Loyalty Director, Strategy Planning Director, Sales Director
3) Operations - IT Procurement, IT Contract Management

Candidates SearchingMicrosoft ExcelApplicant Tracking SystemsTechnology RecruitmentTeam LeadershipTalent Acquisition

Senior Talent Acquisition Partner

Jul 2022 – Aug 2022 · 1 mo

Delivery Consultant

Sep 2021 – Jun 2022 · 9 mos

The hong kong jockey club

Senior Talent Acquisition Officer

Jul 2022 – May 2023 · 10 mos · Hong Kong SAR

[Morgan McKinley RPO projects]
The Hong Kong Jockey Club is a world-class racing club that acts continuously for the betterment of our society. The Club has a unique integrated business model, comprising racing and racecourse entertainment, a membership club, responsible sports wagering and lottery, and charities and community contribution. Through this model, the Club generates economic and social value for the community and supports the Government in combatting illegal gambling.
With the duty as a Sourcing team lead, I am responsible for leading the team and guiding them in consistently providing qualified candidates to The Club, across different IT functions.
Closely delivering 180° recruitment consultation with the candidate (from initial candidate call, expectation management, interview preparations, post-interview debrief to offering & package negotiation)
Keep track and work closely with the candidates and internal recruiters, throughout the entire end to end selection process
Gain trust and build sustainable relationships with clients and candidates
Generate monthly and quarterly reports to HKJC with candidate market insights
Mentor juniors

Foodpanda

Talent Acquisition, Tech (APAC)

Mar 2022 – Jul 2022 · 4 mos · Singapore · Remote

[Morgan McKinley RPO projects]
Under the regional talent acquisition team in Singapore, my main responsibility is to be the talent area expert, for the mobile developer recruitment of Taiwan, primarily in Android.
Provide full scope IT sourcing for foodpanda Taiwan
leveraging systems for smooth talent management process (i.e. GEM, Greenhouse ATS system, Codility, Trello Board, Calendly)
Gain trust and build sustainable relationships with hiring teams and candidates
Participate in weekly team meeting (TA team and sourcing team)
Create and update the market insight report on a weekly basis

Team ManagementTalent ScoutingTechnology RecruitmentTalent PipeliningTalent Acquisition

Zeal capital market (seychelles) limited

Assistant Talent Acquisition Manager (Global)

Jul 2021 – Sep 2021 · 2 mos · Hong Kong, Hong Kong SAR

The focus is to solely handle recruitments for Sales in Hong Kong & Customer Service in Malaysia.
Build strong and effective relationships with senior executives, by working closely with decision-makers to identify & understand the hiring needs
Advices with guidance for suggested hiring plans with senior management, targeted in matching with the company's business goal and current market situation
Prepare weekly recruitment reports by department and constantly update candidate list for review
Participate in other TA initiatives and ad-hoc projects as assigned
Past achievement:
1) Successfully recruited 2 business development talents within the first 3 weeks
2) Successfully filled 4 different customer service headcounts within a month

GreenhouseTechnology RecruitmentTalent PipeliningTrelloCalendly

Jobsdb hong kong

IT Career Advisor

Jan 2021 – May 2021 · 4 mos

The major objective is to proactively build sustainable, trustful relationships with clients & candidates through Premium Talent Search Service (PTSS).
Act as TA adviser in providing assistance & suggestion to clients and candidates for their long-term business/career development
Drive the satisfaction of both clients and candidates by sourcing & screening suitable
talent across various business units and guiding candidates through the interview process
Understand clients’ needs, identify hidden preferences, and proactively boost client satisfaction
Assist clients and candidates on their enquiries with passion and provide high quality service
Past achievement:
1) Achieved from 16% to 30% of approval rateer j
2) Successfully filled 2 talents within 3 months
3) Revamped PTSS service flow for smoother talent searching experience to clients; Achieved from 30% to 78% of approval rate after joining

Global Talent AcquisitionRecruitingReporting & AnalysisTeam Leadership

M800 limited

Senior Human Resources Officer

Apr 2020 – Dec 2020 · 8 mos · Hong Kong, Hong Kong SAR

Mainly responsible for a full spectrum of HR functions including recruitment & selection, training & development, compensation & benefits, and employee relations etc.
Focus on all positions of hires in Hong Kong, and explore effective recruitment strategy(s) under tight schedule
Coordinate full employee cycle (From finding suitable talents, package negotiation to on & off-boarding procedure)
Pioneer the Learning & Development, including copywriting, simple graphic design with Canva
Responsible for the HR side of digital transformation project (Odoo ERP system)
Fully handle the automation of online job application platform with career page
Take initiative in the data unification and migration to new Odoo CRM/HR system
Assist in annual auditing for ISO9001 and ISO27001
Prepare and compile HR reports for management review
Past achievement:
1) Successfully recruited 7 talents in the 1st week, 15 within 1st month and 32 within 3 months
2) Solely responsible in different HR projects such as digital transformation project with Odoo, HR page design & creative content creation

Spencer ogden

Recruitment Consultant

Jun 2019 – Jan 2020 · 7 mos · Wan Chai, Hong Kong

Specialised in Technology recruitment, focusing on Insight & Data for the APAC region, in Hong Kong.
Providing 360° consultation for both clients & candidates, with insightful value-added solutions
Developing strategically key accounts, whilst winning new and important business for the company
Assisting in integrating new members of staff into the team, observing work practices and setting a good example with recruitment and system practices

Triumph international

Marketing Executive

Jan 2019 – May 2019 · 4 mos · Kowloon Bay, Hong Kong SAR

The purpose of the job is to support the development of marketing campaigns, tools, and programs for the communication of the Sloggi Brand in Hong Kong and the APAC region.
Monitor and consolidate media & communication activities of the competitors
Brief and project lead agencies on the development of monthly social media activities
Digest monthly social media analysis
Generate interactive CRM activities on social media platform
Help facilitate various activities via e-commerce platforms such as T-mall
Maintain VIP data accuracy and CRM program
Premium sourcing for regional markets
Internal procurement with SAP system and marketing budget monitoring
Communicate with different market within APAC region, such as Singapore, China in ensuring brand consistency
Liaison with PR agencies, media contact and multiple departments on marketing and brand building activities

Sa sa international holdings limited

2 roles

Marketing Assistant (Brand)

Jan 2018 – Jun 2018 · 5 mos · Chai Wan, Hong Kong

The purpose is to implement integrated marketing campaigns and brand plans for different categories and brands.
Participate in brand guidelines creation
Help monitoring any outsourced marketing activities and resources
Liaison with promotional partners, advertising, PR agencies, media contact and multiple departments on marketing and brand building activities
Generate marketing analysis and sales reports

Marketing Assistant (Corporate)

Aug 2017 – Jan 2018 · 5 mos · Chai Wan, Hong Kong

The purpose is to monitor and manage the entire stamp redemption programme.
Assist in formulating and implementing marketing strategies and plans
Participate in planning and coordinating marketing events
Liaison with business partners, suppliers, media contact and multiple departments etc.
Support the overall needs of the marketing team
Generate marketing analysis and sales reports
Handle ad-hoc projects as assigned