Nov 2023 – Oct 2025 · 1 yr 11 mos

Feb 2022 – Nov 2023 · 1 yr 9 mos

Sep 2020 – Feb 2022 · 1 yr 5 mos

Aug 2019 – Sep 2020 · 1 yr 1 mo · San Francisco Bay Area

• At Sense, I supported three products and 10+ partners through growth initiatives, co-marketing campaigns, sales enablement, and new partner and feature launches.

Feb 2019 – Aug 2019 · 6 mos · San Francisco Bay Area

Jul 2018 – Feb 2019 · 7 mos · San Francisco Bay Area

Jun 2017 – Jul 2018 · 1 yr 1 mo · San Francisco Bay Area

• I managed our company and customer communities, internal communication strategies & tactics, and our organic social media brand awareness efforts, all while bringing personality, fun, and wit to the table. As a member of the communication team, I supported company PR initiatives and fostered valuable tips, tricks, best practices and opportunities for growth within our Elite community of customers and robust network of advisors within our own technology platform. I also implemented processes, partnered with product marketing teams to shape product features and informed user experience cases for future rollouts and sales trainings. I launched and managed programs to build brand awareness, reinforce a strong culture, and create a sticky community of communicators for Dynamic Signal.

Feb 2017 – Jun 2017 · 4 mos

• I was promoted to a Social Media Associate where I delivered our brand message to consumers through various social media campaigns, influencer content, and community management tools. I played a large part in content creation for our social channels, from our Always On content to Brand Sponsorship integrations, scaling campaigns to grow word of mouth among our preferred target market.

Jul 2016 – Feb 2017 · 7 mos

• My second role in the Allstate Leadership Development Program began at Esurance as a Social Media Brand Assistant, compiling competitive data, managing our social communities, building out campaign targeting, and assisting on all major partnership initiatives.

Jul 2015 – Jun 2017 · 1 yr 11 mos

Jul 2015 – Jul 2016 · 1 yr

• My first role in LDP was as an Express Support and Process Design Senior Consultant in our Claims organization, where I managed process improvements to increase efficiency across seven Express claims contact centers around the country and effectively communicated across front line employees and senior leadership.

May 2014 – Aug 2014 · 3 mos

Jan 2014 – Apr 2014 · 3 mos · London, England

• Develop social media connections with customers across the United Kingdom through Facebook, Twitter, Pinterest, Google Plus, and the Astrid & Miyu blog.
• Seek out partnerships among bloggers in the jewellery community to promote the Astrid & Miyu brand and find new customers, such as promoting the brand at London Fashion Week.

Apr 2013 – Aug 2013 · 4 mos · Milwaukee, WI

• Analyzed a $20 million business and provided business strategy recommendations to upper management to increase sales by 20% and improve profitability.
• Contributed actively in vendor meetings, store planning, and financial recapping for the Better Special Sizes department, in addition to analyzing daily sales reports and selling trends for the associate buyer.
• Gained critical retail market knowledge and trends from upper management and outside sources to provide feedback to Ready To Wear department.

Sep 2012 – Sep 2013 · 1 yr · Indiana University, Bloomington, IN

• Prioritize appointments, calls, and information for the College’s variety of initiatives.
• Assist in executing events put on by the College of Arts and Sciences for scholars, faculty, and students.

Nov 2010 – Feb 2013 · 2 yrs 3 mos · Deer Park, IL

• Provided a client-based service in a retail setting, answering questions, running the cashier station, and maintaining merchandise inventory.
• Promoted from a temporary hire to a permanent cashier due to improved customer service and an increase in 'add-on' sales made at the cash register.

May 2007 – Apr 2013 · 5 yrs 11 mos · Fox Point Pool, Barrington, IL

• Manage a staff of 25 employees with a team of two other managers, while performing duties such as creating bi-weekly schedules, catering to patron needs, and taking care of or delegating nearly all pool operations.
• Certified in CPR, First Aid, and Lifeguard Safety
• Promoted from Lifeguard to Assistant Manager due to leadership capabilities, taking initiative, and relationships with patrons.