As a Principal PM Manager at Microsoft, I lead efforts in defining and driving the Agentic AI vision and roadmap for Word. Collaborating with cross-functional teams, we translate emerging LLM capabilities into enterprise-ready Copilot features, AI-driven writing tools, and next-gen agent experiences. By partnering with Engineering, Applied Science, Design, and Research teams, we have advanced the integration of the Agentic platform across Microsoft products, partners, and customers.
With expertise in AI strategy, AI platforms, and organizational leadership, I am committed to delivering innovative solutions that address user needs. My approach focuses on modernizing user experiences, tackling key barriers, and implementing high-value scenarios. At Microsoft, I am passionate about shaping the future of AI-driven tools to empower enterprise users worldwide.
Stackforce AI infers this person is a SaaS and E-commerce expert with a strong focus on user experience and product management.
Location: Bellevue, Washington, United States
Experience: 31 yrs 1 mo
Skills
Ai Strategy
Ai Platform
Product Management
User Experience (ux)
Product Design
Business Strategy
Project Management
Marketing Strategy
Engineering
Career Highlights
Led Agentic AI vision and roadmap at Microsoft.
Pioneered product-led growth strategies for Excel.
Ai StrategyAi PlatformProduct ManagementUser Experience (ux)Product DesignBusiness StrategyProject ManagementMarketing StrategyEngineering
Other Skills
Organizational LeadershipCommunicationProduct StrategyNew Business DevelopmentAgile Application DevelopmentDesign StrategyWeb DevelopmentMarketingPeople ManagementCross-functional Team LeadershipOperations ManagementBusiness PlanningProduct-led GrowthStrategic PlanningCollaborative Leadership
About
As a Principal PM Manager at Microsoft, I lead efforts in defining and driving the Agentic AI vision and roadmap for Word. Collaborating with cross-functional teams, we translate emerging LLM capabilities into enterprise-ready Copilot features, AI-driven writing tools, and next-gen agent experiences. By partnering with Engineering, Applied Science, Design, and Research teams, we have advanced the integration of the Agentic platform across Microsoft products, partners, and customers.
With expertise in AI strategy, AI platforms, and organizational leadership, I am committed to delivering innovative solutions that address user needs. My approach focuses on modernizing user experiences, tackling key barriers, and implementing high-value scenarios. At Microsoft, I am passionate about shaping the future of AI-driven tools to empower enterprise users worldwide.
Experience
31 yrs 1 mo
Total Experience
6 yrs 2 mos
Average Tenure
18 yrs 11 mos
Current Experience
Microsoft
11 roles
Principal PM Manager - Agent Experiences
Jan 2026 – Present · 4 mos
AI StrategyAI PlatformOrganizational LeadershipCommunicationProduct StrategyNew Business Development+44
Principal PM Manager - Word
Promoted
Nov 2023 – Feb 2026 · 2 yrs 3 mos
Defined and drove the Agentic vision and roadmap for Word, co-leading the Agentic Vision workshop and contributing to OPG’s Agentic strategy. Partnered with Engineering, Applied Science, Design, and Research to translate emerging LLM capabilities into enterprise-ready Copilot features in Word and next-gen AI writing and agent experiences.
Led development of the Word Agentic platform, forming the foundation for Word Agent Mode. Guided integration of the platform with Microsoft products, partners and customers, advancing the company-wide Agentic platform.
Directed Word UX strategy and modernization, identifying key user barriers and high-value scenarios. Partnered with Engineering and Applied Science to prototype and validate Responsible AI features prior to rolling out. Was awarded a patent for preserving formatting during AI-based content updates.
Fostered a culture of collaboration, inclusion, and innovation to boost the team's productivity and achieve key objectives.
Implemented pioneering product-led growth strategies and experimentation for Excel, with a specific focus on our Consumer audience. Accountable for developing strategy and enhancing Excel's user experience across the ecosystem, including Microsoft365.com.
Led a team to launch Excel's premium Wolfram data types for Microsoft 365 and EDU. Collaborated closely with Wolfram Research, Design, Microsoft Research, and Engineering, using data and customer feedback to improve and refine the feature continually.
Headed the Office experience for Surface devices team, focused on delivering seamless productivity experiences. Achieved alignment among Office, Surface, and Windows leadership to define app strategy for new Surface devices.
Outlined the initial Office experience for new, innovative Surface hardware by collaborating with Office Design, Research and Engineering, Surface and Windows. Defined the first version's key features, set self-testing goals, and calculated costs to determine the resources needed for FY20 execution.
User Experience (UX)Product ManagementProduct StrategyOrganizational LeadershipProduct DesignCross-functional Team Leadership
Principal Group Program Manager - 3D for Everyone
Jan 2017 – Jan 2018 · 1 yr
Oversaw global strategic planning, design integration, data analytics, and release management for a range of 3D and Mixed Reality products. Implemented an effective engineering rhythm, significantly improving monthly results, communication, morale, and team clarity.
Led product strategy, roadmap, and conceptualization for a range of innovative 3D products, defining user journeys, scenarios, and frameworks to prioritize features. Collaborated with the design team to pioneer a Mixed Reality product with cutting-edge 3D scanning technology, shaping the minimum viable product definition and ideation of groundbreaking product concepts.
User Experience (UX)Product ManagementProduct StrategyAgile Application DevelopmentOrganizational LeadershipProduct Design+1
Principal Program Manager Lead - Windows
Feb 2014 – Dec 2016 · 2 yrs 10 mos
Defined the business strategy and product details for Continuum for phone, a unique market offering. Employed prototyping, user research, and usability testing to create an innovative phone interaction model.
Successfully directed the execution of a challenging product, gaining extensive support internally and within the industry. Managed the development of both 1st and 3rd party hardware. Additionally, promoted the product to high-level partners, customers, and OEMs, resulting in the integration of Continuum in phones and accessories.
Collaborated with Marketing to develop Windows 10 product positioning, execute go-to-market strategies, determine names and branding, and enhance retail presence.
Product PlanningUser Experience (UX)Business StrategyOrganizational LeadershipMobileNew Business Development+3
Principal Program Manager Lead - Xbox One
Apr 2013 – Feb 2014 · 10 mos
Designed and shipped key features for Xbox One, such as Natural Language Search, Xbox One Store, and Game and App Library, contributing to enhanced user experiences.
Revamped an underperforming 35-person team, propelling them to consistently exceed sprint goals through improved collaboration, result-driven strategies, and a culture of accountability. Prioritized their efforts to deliver top-notch products aligned with customer needs
User ExperienceProgram ManagementUser Experience (UX)Product ManagementAgile Application DevelopmentCross-functional Team Leadership
Principal Executive Producer - Xbox One
Promoted
Sep 2011 – Apr 2013 · 1 yr 7 mos
Led Xbox One design execution, collaborating with the Creative Director to deliver a comprehensive design strategy encompassing UI model, interaction framework, visual design language, prototypes, and wireframes. Fostered alignment and cohesion across Xbox, Skype, and Windows by working collaboratively throughout the organization.
Instituted an enhanced working model by facilitating regular cross-discipline design reviews, setting clear priorities and schedules, and implementing effective feedback mechanisms among design, engineering, and marketing teams
Program ManagementUser Experience (UX)Product DesignCollaborative LeadershipDesign StrategyStrategy
Principal Program Manager, Startup Business Group
Jan 2010 – Oct 2011 · 1 yr 9 mos
Oversaw planning, definition, and the successful v1 product release of Microsoft Tag, including mobile client launches on six platforms, a website, and web services. Spearheaded the initial Microsoft release on Android.
Defined user experience, business models, and mobile client feature sets based on thorough customer, market, and competitive analysis.
User ExperienceProduct PlanningUser Experience (UX)Product ManagementMobile ApplicationsEntrepreneurship
Senior Product Manager, Office
Mar 2008 – Jan 2010 · 1 yr 10 mos
Established and led business planning for Office's Customer Experience Management team. Skillfully negotiated crucial features, including a privacy-centric contact management platform, an advanced email platform, and a personalized user experience.
Formulated and championed the strategy and vision for personalization in Office.
Led a cross-functional team comprising Marketing, Engineering, and UX to develop user scenarios, align them with business objectives, and design features for upcoming releases.
Oversaw the visual refresh for Office Live v2.0, including recruiting, hiring, and managing a team of web developers.
User Experience (UX)MarketingWeb DevelopmentEngineeringProduct DesignCross-functional Team Leadership
Infocus
Senior Manager, Direct Sales and eCommerce
Mar 2005 – May 2007 · 2 yrs 2 mos · Portland, Oregon Metropolitan Area
Directed the $50 million direct-to-consumer channel, showcasing steady growth. Surpassed revenue targets by 230% in 2006, contributing over 35% to the company's margin. Achieved a 60% YoY increase in online channel revenue.
Established and operated a 45-person Asian call center for sales. Implemented automation processes and restructured teams to accommodate channel growth while reducing operating costs.
User Experience (UX)Business StrategyE-commerceProduct-led GrowthCross-functional Team LeadershipOperations Management+1
Xerox
Global Internet Program Manager
Jan 2001 – Jan 2005 · 4 yrs · Portland, Oregon Metropolitan Area
Led a 20-person international project team to design and successfully launch multi-lingual, multi-currency e-commerce stores in Europe (www.xerox.com/office).
Oversaw global operations and marketing for the website, achieving $50 million in annual revenue. Introduced cost-saving measures and increased revenue by $1 million annually. Exceeded 2006 revenue goals by 230%, contributing over 35% to the company's margin, and achieved a 60% YoY growth in online channel revenue.