Keri Moran

Product Manager

Bellevue, Washington, United States31 yrs 1 mo experience
Most Likely To SwitchAI Enabled

Key Highlights

  • Led Agentic AI vision and roadmap at Microsoft.
  • Pioneered product-led growth strategies for Excel.
  • Directed multi-lingual e-commerce projects generating significant revenue.
Stackforce AI infers this person is a SaaS and E-commerce expert with a strong focus on user experience and product management.

Contact

Skills

Core Skills

Ai StrategyAi PlatformProduct ManagementUser Experience (ux)Product DesignBusiness StrategyProject ManagementMarketing StrategyEngineering

Other Skills

Organizational LeadershipCommunicationProduct StrategyNew Business DevelopmentAgile Application DevelopmentDesign StrategyWeb DevelopmentMarketingPeople ManagementCross-functional Team LeadershipOperations ManagementBusiness PlanningProduct-led GrowthStrategic PlanningCollaborative Leadership

About

As a Principal PM Manager at Microsoft, I lead efforts in defining and driving the Agentic AI vision and roadmap for Word. Collaborating with cross-functional teams, we translate emerging LLM capabilities into enterprise-ready Copilot features, AI-driven writing tools, and next-gen agent experiences. By partnering with Engineering, Applied Science, Design, and Research teams, we have advanced the integration of the Agentic platform across Microsoft products, partners, and customers. With expertise in AI strategy, AI platforms, and organizational leadership, I am committed to delivering innovative solutions that address user needs. My approach focuses on modernizing user experiences, tackling key barriers, and implementing high-value scenarios. At Microsoft, I am passionate about shaping the future of AI-driven tools to empower enterprise users worldwide.

Experience

31 yrs 1 mo
Total Experience
6 yrs 2 mos
Average Tenure
18 yrs 11 mos
Current Experience

Microsoft

11 roles

Principal PM Manager - Agent Experiences

Jan 2026Present · 4 mos

AI StrategyAI PlatformOrganizational LeadershipCommunicationProduct StrategyNew Business Development+44

Principal PM Manager - Word

Promoted

Nov 2023Feb 2026 · 2 yrs 3 mos

  • Defined and drove the Agentic vision and roadmap for Word, co-leading the Agentic Vision workshop and contributing to OPG’s Agentic strategy. Partnered with Engineering, Applied Science, Design, and Research to translate emerging LLM capabilities into enterprise-ready Copilot features in Word and next-gen AI writing and agent experiences.
  • Led development of the Word Agentic platform, forming the foundation for Word Agent Mode. Guided integration of the platform with Microsoft products, partners and customers, advancing the company-wide Agentic platform.
  • Directed Word UX strategy and modernization, identifying key user barriers and high-value scenarios. Partnered with Engineering and Applied Science to prototype and validate Responsible AI features prior to rolling out. Was awarded a patent for preserving formatting during AI-based content updates.
  • Fostered a culture of collaboration, inclusion, and innovation to boost the team's productivity and achieve key objectives.
Collaborative LeadershipAI StrategyAI PlatformProduct ManagementUser Experience (UX)Product Strategy+1

Principal Product Manager - Excel

Nov 2019Nov 2023 · 4 yrs

  • Implemented pioneering product-led growth strategies and experimentation for Excel, with a specific focus on our Consumer audience. Accountable for developing strategy and enhancing Excel's user experience across the ecosystem, including Microsoft365.com.
  • Led a team to launch Excel's premium Wolfram data types for Microsoft 365 and EDU. Collaborated closely with Wolfram Research, Design, Microsoft Research, and Engineering, using data and customer feedback to improve and refine the feature continually.
ExperimentationUser Experience (UX)Product ManagementAgile Application DevelopmentOrganizational LeadershipProduct-led Growth+1

Principal Program Manager Lead - Office

Jan 2018Nov 2019 · 1 yr 10 mos

  • Headed the Office experience for Surface devices team, focused on delivering seamless productivity experiences. Achieved alignment among Office, Surface, and Windows leadership to define app strategy for new Surface devices.
  • Outlined the initial Office experience for new, innovative Surface hardware by collaborating with Office Design, Research and Engineering, Surface and Windows. Defined the first version's key features, set self-testing goals, and calculated costs to determine the resources needed for FY20 execution.
User Experience (UX)Product ManagementProduct StrategyOrganizational LeadershipProduct DesignCross-functional Team Leadership

Principal Group Program Manager - 3D for Everyone

Jan 2017Jan 2018 · 1 yr

  • Oversaw global strategic planning, design integration, data analytics, and release management for a range of 3D and Mixed Reality products. Implemented an effective engineering rhythm, significantly improving monthly results, communication, morale, and team clarity.
  • Led product strategy, roadmap, and conceptualization for a range of innovative 3D products, defining user journeys, scenarios, and frameworks to prioritize features. Collaborated with the design team to pioneer a Mixed Reality product with cutting-edge 3D scanning technology, shaping the minimum viable product definition and ideation of groundbreaking product concepts.
User Experience (UX)Product ManagementProduct StrategyAgile Application DevelopmentOrganizational LeadershipProduct Design+1

Principal Program Manager Lead - Windows

Feb 2014Dec 2016 · 2 yrs 10 mos

  • Defined the business strategy and product details for Continuum for phone, a unique market offering. Employed prototyping, user research, and usability testing to create an innovative phone interaction model.
  • Successfully directed the execution of a challenging product, gaining extensive support internally and within the industry. Managed the development of both 1st and 3rd party hardware. Additionally, promoted the product to high-level partners, customers, and OEMs, resulting in the integration of Continuum in phones and accessories.
  • Collaborated with Marketing to develop Windows 10 product positioning, execute go-to-market strategies, determine names and branding, and enhance retail presence.
Product PlanningUser Experience (UX)Business StrategyOrganizational LeadershipMobileNew Business Development+3

Principal Program Manager Lead - Xbox One

Apr 2013Feb 2014 · 10 mos

  • Designed and shipped key features for Xbox One, such as Natural Language Search, Xbox One Store, and Game and App Library, contributing to enhanced user experiences.
  • Revamped an underperforming 35-person team, propelling them to consistently exceed sprint goals through improved collaboration, result-driven strategies, and a culture of accountability. Prioritized their efforts to deliver top-notch products aligned with customer needs
User ExperienceProgram ManagementUser Experience (UX)Product ManagementAgile Application DevelopmentCross-functional Team Leadership

Principal Executive Producer - Xbox One

Promoted

Sep 2011Apr 2013 · 1 yr 7 mos

  • Led Xbox One design execution, collaborating with the Creative Director to deliver a comprehensive design strategy encompassing UI model, interaction framework, visual design language, prototypes, and wireframes. Fostered alignment and cohesion across Xbox, Skype, and Windows by working collaboratively throughout the organization.
  • Instituted an enhanced working model by facilitating regular cross-discipline design reviews, setting clear priorities and schedules, and implementing effective feedback mechanisms among design, engineering, and marketing teams
Program ManagementUser Experience (UX)Product DesignCollaborative LeadershipDesign StrategyStrategy

Principal Program Manager, Startup Business Group

Jan 2010Oct 2011 · 1 yr 9 mos

  • Oversaw planning, definition, and the successful v1 product release of Microsoft Tag, including mobile client launches on six platforms, a website, and web services. Spearheaded the initial Microsoft release on Android.
  • Defined user experience, business models, and mobile client feature sets based on thorough customer, market, and competitive analysis.
User ExperienceProduct PlanningUser Experience (UX)Product ManagementMobile ApplicationsEntrepreneurship

Senior Product Manager, Office

Mar 2008Jan 2010 · 1 yr 10 mos

  • Established and led business planning for Office's Customer Experience Management team. Skillfully negotiated crucial features, including a privacy-centric contact management platform, an advanced email platform, and a personalized user experience.
  • Formulated and championed the strategy and vision for personalization in Office.
Product PlanningUser Experience (UX)Product ManagementBusiness StrategyBusiness Planning

Senior UX Program Manager, Office Live

May 2007Mar 2008 · 10 mos

  • Led a cross-functional team comprising Marketing, Engineering, and UX to develop user scenarios, align them with business objectives, and design features for upcoming releases.
  • Oversaw the visual refresh for Office Live v2.0, including recruiting, hiring, and managing a team of web developers.
User Experience (UX)MarketingWeb DevelopmentEngineeringProduct DesignCross-functional Team Leadership

Infocus

Senior Manager, Direct Sales and eCommerce

Mar 2005May 2007 · 2 yrs 2 mos · Portland, Oregon Metropolitan Area

  • Directed the $50 million direct-to-consumer channel, showcasing steady growth. Surpassed revenue targets by 230% in 2006, contributing over 35% to the company's margin. Achieved a 60% YoY increase in online channel revenue.
  • Established and operated a 45-person Asian call center for sales. Implemented automation processes and restructured teams to accommodate channel growth while reducing operating costs.
User Experience (UX)Business StrategyE-commerceProduct-led GrowthCross-functional Team LeadershipOperations Management+1

Xerox

Global Internet Program Manager

Jan 2001Jan 2005 · 4 yrs · Portland, Oregon Metropolitan Area

  • Led a 20-person international project team to design and successfully launch multi-lingual, multi-currency e-commerce stores in Europe (www.xerox.com/office).
  • Oversaw global operations and marketing for the website, achieving $50 million in annual revenue. Introduced cost-saving measures and increased revenue by $1 million annually. Exceeded 2006 revenue goals by 230%, contributing over 35% to the company's margin, and achieved a 60% YoY growth in online channel revenue.
Project ManagementUser Experience (UX)MarketingBusiness StrategyE-commerceProduct-led Growth+2

Various clients

Senior Internet Business Consultant

Jan 1998Jan 2001 · 3 yrs · Greater Chicago Area

  • Developed the eBusiness approach for Penske and formulated online marketing strategies for Adidas, PGE, and Nabisco's Cap’n Crunch.
  • Functioned as a Strategic Implementation Manager at Giant Step / Leo Burnett.
  • Held a key role in creating Nike's primary electronic commerce platform, www.nike.com/store.
  • Directed the design and implementation of a business-to-business e-commerce solution for the Canadian government.
Marketing StrategyProject ManagementUser Experience (UX)Business PlanningE-commerceProduct Design+1

Oracle

Software Engineer

Jan 1995Jan 1998 · 3 yrs · San Francisco Bay Area

  • • Led a team of four developers in conceiving and developing Oracle Enterprise Manager through multiple significant releases.
Team LeadershipUser Experience (UX)EngineeringProduct DesignProduct Development

Education

University of Illinois Urbana-Champaign

BS — Computer Science

Jan 1990Jan 1994

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