Keyur Satra

Operations Associate

Pune, Maharashtra, India6 yrs experience

Most Likely To Switch

Key Highlights

Expert in building high-performing operational teams.
Achieved record CSAT and OTIF scores in educator operations.
Recognized studentpreneur with innovative business ideas.

Stackforce AI infers this person is a Senior Operations Leader with expertise in educational technology and team management.

Contact

Skills

Other Skills

Account ManagementAnalytical SkillsBuilding PerformanceBusiness DevelopmentBusiness PlanningBusiness StrategyCold CallingCommunicationCross-functional CollaborationsCustomer EngagementCustomer Relationship Management (CRM)Customer RequirementsEnglishEvent ManagementEvents

About

Senior Ops Leader | Building high-performing teams from scratch | People-first leadership I build high-performing teams and operational systems from the ground up. At Newton School of Technology, I set up and now lead the entire operations and business for our Pune campus — from the first desk to a thriving student community. Before that, I managed our educator operations, hiring and training top experts, and achieving record CSAT and OTIF scores. During my time in college forums and student councils, I actively explored entrepreneurship. I earned recognition for winning a prize as a studentpreneur with an innovative business idea.

Experience

6 yrs

Total Experience

1 yr 6 mos

Average Tenure

1 yr 11 mos

Current Experience

Newton school of technology

2 roles

Senior Manager - Operations

Promoted

Jun 2025 – Present · 1 yr · Pune · On-site

Operations Manager - NST Pune Campus

Jul 2024 – Jun 2025 · 11 mos · Pune · On-site

Responsible for setting up and leading the entire operations team at NST ADYP Pune campus.

Newton school

2 roles

Associate Manager - Expert Community Management

Promoted

May 2023 – Jun 2024 · 1 yr 1 mo · Bengaluru, Karnataka, India

Best Captain for 2 consecutive quarters.
Handled a team of 7.
Lead Generation Specialist.
Streamlining operations to achieve high CSAT and OTIF rates.
Responsible for handling entire educator operations at Newton School and Newton School of Technology|Rishihood University.
Managing expert hiring/recruiting, training, and account management
Successfully attracting and retaining top experts and meeting scaling needs.

Senior Associate - Expert Management

Aug 2022 – Apr 2023 · 8 mos · Bengaluru, Karnataka, India

Bitclass

2 roles

Category Manager

Promoted

Apr 2022 – Jul 2022 · 3 mos

Bitclass- Google Play Best App of the Year 2021
Course Facilitator: Achieved the highest sales through upselling and live demos, selling diverse products from numerology to organic body products and Excel courses.
Category Manager (Spiritual Category): Promoted to manage the entire spiritual category, oversee the sales team, teacher supply and onboarding.
Supply Lead: Further promoted to oversee supply, managing 100+ teacher accounts. Implemented efficient processes and collaborated cross-functionally for business success.
Handled a team of 3.

Senior Category Associate

Jul 2021 – Apr 2022 · 9 mos

K12 techno services pvt. ltd.

2 roles

Sales Team lead - SparkleBox.School

May 2021 – Jun 2021 · 1 mo

Achieved consistent success as a sales representative, securing admissions for Orchids International School by effectively showcasing the school's value proposition and addressing prospective parents' needs and concerns.
Recognized for exceptional sales performance, promoted to Team Lead for Sparklebox.school, a new product in the market.
Played a pivotal role as part of the founding sales team, driving sales for Sparklebox.school even before its official launch.
Handled a team of 4 after getting promoted as a sales lead.