Dec 2024 – Feb 2026 · 1 yr 2 mos · Bangalore Urban, Karnataka, India · On-site

• Leading cutting-edge AI-powered product initiatives, including the launch of Zepto GPT — a proprietary large language model platform built leveraging multi-source AI frameworks such as OpenAI’s GPT, Anthropic’s Claude, and Google Gemini, driving hyper-personalized brand experiences and conversational commerce.
• Building and Expanding ATOM's (a SaaS-based brand experience platform) offerings. ATOM is focused to revolutionize retail intelligence. Enabling data-driven consumer insights, AI-powered segmentation, and real-time adaptive campaign orchestration and enabling customer reachouts.
• Designed and Integrated scalable AI workflows and API-driven integrations for seamless adoption of GPT-based NLP models within Zepto’s ecosystem, enabling automated brand-customer interactions and advanced survey analytics.
• Spearheaded development of a robust HRMS SaaS platform managing 50K+ blue-collar workforce with real-time operational insights.
• Delivered transformational product improvements across Search and Catalog Management verticals. Enhancing the customer experience via Itemization, building a catalog management system backwards of OCR and LLM generated inputs, such as localised words, synonyms and other Attributes required to impact Cx

Jun 2022 – Dec 2024 · 2 yrs 6 mos · Bengaluru, Karnataka, India · Hybrid

• Leading the Speed Initiatives and generating Free Cash Flow for Consumables Category, primarily for GLs Grocery, Health and Personal Care, Baby and Pets
• Drove AI-led initiatives to optimize reduction in movement of inventory for >600 Km (Long Zone) Shipments and increasing Speed by improving Inventory Replication and Placement.
• Improving bottom line by making changes in front and backend products to reduce returns and concessions.
• Developed and implemented ML-powered regionalized product selection visibility tools, balancing inventory availability with delivery speed to enhance customer satisfaction.
• Collaborated with data science teams to deploy fraud detection and abuse prevention models using advanced ML techniques, significantly reducing returns and customer service overhead.
• Leading Regionalization for the Category by making limiting selection visibility basis Speed and Inventory placement.
• Working with India Machine Learning and Partner teams to deploy models to prevent abuse, and enhance customer experience via product/process enhancements for various touch points in customer journey

Jan 2022 – Jun 2022 · 5 mos · On-site

Aug 2020 – Jan 2022 · 1 yr 5 mos · On-site

• Led first of its kind, 0-1 product, Next Gen Risk Engine on back of Covid crisis
• Only PM from India to work on Next Gen Risk Engine, project led by CITCO’s MD (hero product of ’21)
• Increased recurring revenue, stabilized and owned the Product Life Cycle (PLC) and future roadmap for Risk Engine

Jan 2021 – Dec 2022 · 1 yr 11 mos · India · On-site

• Built a bootstrapped D2C women's hygiene Brand from scratch, growing ARR to ₹5 Cr.

Apr 2018 – Apr 2019 · 1 yr · Bangalore · On-site

• Handled Valuation Products for ASIA desk (€50MM) and supported traders on sensitivity dashboards on IR delta & CCY
• Was Awarded 2 Quarterly awards and 2 Monthly in consecutive quarters for impact bright from work (Dept avg:2pa)
• Drove automation in Valuation computation, and daily reporting using SQL, saving 250-man hours per year
• Worked on development and management of Croma, the product for Volatility Sensitivity Calculation, saving $ 1MM

Jun 2017 – Mar 2018 · 9 mos · Pune Area, India

• Conduct analysis of insurance firms and present conclusions in a structured manner to help determine credit ratings. Criteria includes quantitative measures such as capital adequacy, profitability, liquidity, risk and financial ratios in addition to qualitative attributes such as market share, competitive position, and evaluation of management and risk management capabilities.
• Forecast and project financial statements for firms to understand prospective profitability including scenario analysis to determine possible upgrade and downgrade triggers for the rating.
• Assess impacts due to mergers and acquisitions and debt refinancing / dividend plans.
• Analysed the Enterprise Risk Management (ERM) frameworks of insurers across regions. Researched on correlations between stock market performance, bond spreads and ERM capabilities of firms.
• Worked extensively on Bonds and Hybrid securities issued by insurance companies based in US and Canada, assessed various factors such convexity, Credit Risk, it's inclusion in Equity capital based on the concept of grandfathering of the capital etc.
• Worked with ratings analysts at Standard & Poor’s on ratings of Life Insurance Companies and Mutual companies of USA.

Mar 2016 – May 2017 · 1 yr 2 mos · Kolkata, West Bengal, India · Hybrid

• As the Co-founder my work included
• Business Development work by cultivating partnerships and other commercial relationships, identifying new markets for our services and ensuring that they get delivered in time without compromising on the quality.
• Managing relationship with Clients.
• Content Writing
• Mentoring the new employees and guiding then towards excellence.
• Have managed to get contracts from majors like Bon Appetit, Firms that outsource products to Titan and Fast track.