Jul 2020 – Dec 2022 · 2 yrs 5 mos · Hyderabad, Telangana, India · Hybrid

• Directed two product engineering teams, comprising Engineering Managers, product development
• engineers, and QA specialists.
• Engineered a multi-tenant PaaS solution for hosting 'Apply' as a Careersite micro-site. Developed a new tool, Formbuilder, to create any Apply web forms dynamically with zero or low-code changes, uniting all tenants under a single codebase. Tech stack included NiFi, Java, microservices, MongoDB, Postgres, React, Node.js, Kafka, and AWS Cloud.
• Created solutions for assessment integrations and offline-apply business features and workflows to interface with new ATS systems. Successfully migrated all backend services to Kubernetes with auto-scaling.
• Optimised the onboarding time for new customers from 30 person-days to an average of 4 person-days.
• Identified and rectified strategic issues to lower application failures from 1.9% to 0.6%.
• Integration with clients' systems is a core component of Phenom's business strategy. Proposed and secured budget approval for a system designed to proactively identify and manage errors across the platform. Developed monitoring dashboards, failure/error alerts, and comprehensive reports. This initiative significantly reduced support ticket turnaround times and client escalations, earning commendations from the leadership team for swift project delivery.

Nov 2017 – Jan 2020 · 2 yrs 2 mos · Hyderabad, Telangana, India · On-site

• Engineered a Risk Analysis & Management System for Mutual Fund AMCs, producing analysis metrics, peer benchmarking reports, fund manager notifications, and RISK analytics.
• Oversaw the intricate process of importing a decade's worth of data from diverse sources including Bloomberg and Tradar, managing extensive data across multiple currencies and exchanges using Golang, Angular, and MongoDB.
• Engineered the project to ensure effortless integration with any AMC, minimizing required modifications.
• Architected and built a three-tier web application, 'Data Governance System', deployed on Azure Cloud, which facilitates a workflow for managing end-user data retention. The technology stack included C#, .NET Framework, REST API, MS SQL, Elastic Search, and Azure Cloud.

Nov 2013 – Feb 2017 · 3 yrs 3 mos · Hyderabad, Telangana, India · On-site

• Managed multiple projects effectively.
• Constructed and nurtured high-performing teams.
• Designed and successfully migrated over 20,000 florist sites to a new platform.
• Proposed and implemented new features and improved solutions that provided future benefits to business teams.
• Engineered a new eCommerce web hosting platform for the migration of over 20,000 Interflora and FTD florist websites previously operating on a PERL platform. Utilised tech stack of Java, Spring, MyBatis, SOLR, and MySQL, contributing to the design and development of a multi-tenant, multi-lingual shared catalog with inheritance features.
• Designed and integrated multi-tenant functionality within the Broadleaf eCommerce open-source platform, facilitating the migration of FlyingFlowers and FlowersDirect eCommerce sites. Technologies included Java, Spring, MyBatis, SOLR, and MySQL.
• Revamped the Interflora eCommerce platform to enhance stability, scalability, and support for active-active data centres. This was achieved by replacing legacy application-level database replication with MySQL replication, resolving prior limitations on the number of database nodes. Successfully deployed the solution in production with zero downtime; actively involved in the design, development, and deployment of this initiative.

Jan 2010 – Oct 2013 · 3 yrs 9 mos

• Orchestrated the successful transition of development, hosting, and production operations for
• Interflora.co.uk (and 2000+ florists) from an external vendor and mastering the system's architecture.
• Established a new team and assumed full development and support ownership within 4 months.
• Executed the database migration from Sybase to MySQL.
• Incorporated Memcached caching, yielding a 78% cache hit ratio.
• Engineered a solution for Euro currency support in the Interflora eCommerce platform and transitioned Interflora.ie away from a third-party vendor.
• Delivered round-the-clock operational support and maintained PCI compliance.
• The technology stack comprised Perl, mod_perl, AxKit, XSLT, XML, and MySQL.

Apr 2003 – Dec 2009 · 6 yrs 8 mos

• Engineered a system to capture GPFs from customer PCs, transferring them to backend servers, and managing their lifecycle through a web interface. Integrated the system with Juno and NetZero Windows clients via custom modules, markedly reducing GPF resolution time.
• Developed a popup blocker for IE and integrated the Accelerator client with Juno and NetZero ISPs.
• Engineered and designed a new plug-in architecture to facilitate background deployment of updated ISP client software components. Implemented a data migration mechanism to transfer users' mailbox, ads, and data files. Developed a new Accelerator plug-in for Vista Juno Client. Resolved a critical bug in the MHTML render's asynchronous pluggable protocol handler.
• The tech stack includes C++, VC++, COM, ATL, MFC, Windows API, STL, C#, .NET, MSSQL, and ASP .

Oct 1999 – Mar 2003 · 3 yrs 5 mos

• Spearheaded the development of the NetZero Quick Start Client, creating an IE Toolbar with a dynamic HTML UI by embedding the MHTML renderer with VB script DOM exposure.
• Pioneered a Mail Proxy Service for desktops, acting as an intermediary between user POP3/SMTP
• applications and NetZero mail infrastructure.
• Developed a Connection Wizard to enhance the ISP user experience by facilitating easy resolution of connectivity problems, thereby empowering technical support with faster turnaround times.
• Contributed significantly to the development of the Juno email client software, an early generation ISP client, focusing on ad systems, email reading functionality, and external POP integration.
• Developed an algorithm to modify the font name of TTF files by updating the binary contents of the font file.
• The tech stack included C++, VC++, COM, ATL, MFC, Windows API, STL, Windows DDK, TAPI, and PSAPI.