Jul 2020 – Jun 2021 · 11 mos

• Platform product for Fraud prevention : Launched products to safeguard OlaMoney platform from different fraudulent attacks e.g., Account Takeover (ATO), OTP theft, unauthorised device access etc.
• 1. Launched Trusted Device based 2 factor authentication for OlaMoney card details access in OlaMoney app (99% success rate for trusted device flow)
• Replaced OTP authentication with Inbound SMS based Device binding feature for 1st factor authentication
• Introduced Biometric authentication to protect card details from unauthorised device access
• 2. Revamped OlaMoney app login flow : Replaced Password based login with Inbound IVR to reduce login failure rate due to forget password (~40% of the traffic used to go in forget password flow)
• Introduced multiple security features (e.g., cool off period, velocity checks, single device multi user login etc.)
• 3. ATO fraud prevention: Developed Ph # change authentication feature to address ATO issues (impact INR ~7Mn/Month)
• 4. Transaction fraud prevention via OTP theft: Introduced In-app OTP to educate customers about the OTP purpose (~2k victims in a single month)
• Developed feature to identify risky transactions in real time - ~1% transactions are marked risky
• Introduced Agent dashboard auditing for data leakage prevention
• 5. Rule engine for Transaction fraud detection : Built from scratch modus operandi-based velocity rule engine to identify fraud transactions on OlaMoney card

Feb 2019 – Jul 2020 · 1 yr 5 mos

• 1. Launched OlaMoney SBI Credit Card (Co-branded Credit Card in partnership with SBI)
• Worked on Growth features like Contextual nudges with Credit card offers, Onboarding Landing page,
• Express interest flow etc.
• Engagement features - Bill Pay and Bill Reminder Flow, Welcome offer activation flow etc.
• 2. Built In-house communication platform from scratch for contextual transactional communication use case (e.g., Collection reminder for Postpaid bill payment)

Apr 2018 – Jan 2019 · 9 mos

• Delivered Strategy projects across various industries (e.g., Real estate, Telecom, Media etc.) in India and Middle East
• 1. Formulation of 10 year Strategy for a Major Shopping Mall Developer in Saudi Arabia
• Identified SAR ~120 Mn revenue increase opportunity by optimizing pricing strategy
• Developed business case of SAR ~500 Mn non leasing revenue (e.g., media sales) in shopping malls
• 2. Finance Transformation for a Global B2B Telecom leader
• Developed strategy to manage accounts payable operation (~700 invoices / day) post outsourcing

Jun 2016 – Jul 2018 · 2 yrs 1 mo

• 1. Indian Telecom Market Growth Projection for a Major Telecom B2B Player
• Identified top 100 districts and towns with max data growth potential
• Recommended top 50 target cities for the client based on their non-addressable data traffic (1.7 Mn TB/Yr)
• 2. India Market Entry Strategy Formulation for a major US media house
• Evaluated 3 partnership models in terms of govt regulations and alignment with client’s strategic guidelines
• Recommended legal clauses to be included in contract document to fulfil client’s strategic objective

Apr 2015 – May 2015 · 1 mo · Gurgaon, India

• Received Pre Placement Offer (PPO)
• Worked on Go-to market strategy for a major B2C Telecom player in India

Jun 2012 – May 2014 · 1 yr 11 mos · Bangalore

• - Worked in Memory Product Division (MPD), as Analog and Mixed signal design engineer.

May 2011 – Jul 2011 · 2 mos

• Received Pre Placement Offer (PPO)
• Worked on RTL Logic Optimisation