K

kumar .

CEO

Bengaluru, Karnataka, India28 yrs 2 mos experience

Key Highlights

  • Proven track record in strategy development and commercial growth.
  • Hands-on experience in hyperlocal food and grocery operations.
  • Expertise in managing large-scale supply chain operations.
Stackforce AI infers this person is a seasoned leader in hyperlocal e-commerce and supply chain management.

Contact

Skills

Core Skills

Key Performance IndicatorsInventory ControlProcurementMaterial Requirements Planning (mrp)Resource PlanningProduction Planning

Other Skills

3rd Party RelationshipsApp Store OptimisationBeaconBusiness AnalysisBusiness DevelopmentBusiness StrategyCRMData AnalysisDelivery OperationsDelivery managementDigital MarketingE-commerceFailure Mode and Effects Analysis (FMEA)HyperlocalLast Mile

About

Result Orientated Senior Executive with hands-on experience in Hyperlocal, Food & Groceries, Internet, Mobile, IT-Hardware, etc., Proven successful track record in strategy development, commercial growth, and business development. Turns strategies into operations & results.

Experience

28 yrs 2 mos
Total Experience
2 yrs 9 mos
Average Tenure
1 yr 11 mos
Current Experience

Blinkit

City Ops Head

Jul 2024Present · 1 yr 11 mos · Greater Bengaluru Area · On-site

Heartful

Mentor

Mar 2024Jun 2024 · 3 mos · Bengaluru, Karnataka, India · On-site

Rezoyapp

General Manager - Hyper Local

Apr 2022Jan 2024 · 1 yr 9 mos · Kerala, India

ZendeskKey Performance IndicatorsInventory Control

Bizbuzzz

Vice President- Operations, Planning & Strategy

Oct 2020Feb 2022 · 1 yr 4 mos · Bengaluru, Karnataka, India

  • BizBuzzz, An ethical and passionate startup has built a platform to enrich communities to get ahead in life.
  • BizBuzzz is built with a mission and vision to
  • Grow your business by 15% plus
  • Minimize gap between Biz & Consumer
  • Maximizing WIN-WIN satisfaction for Biz and Consumer
Key Performance IndicatorsInventory Control

Swiggy

National Project Manager- Swiggy

Apr 2019Aug 2020 · 1 yr 4 mos · Hyderabad, Telangana, India

  • Under the payroll of Karvy Next limited
  • Managing Pan India Operations of Swiggy supply and delivery Ops
  • Managing a national network of 87 cities, Control tower executives, City heads, Rm's, ARM's & 3000+Delivery Executives
  • Responsible for day to day operations of Swiggy's, last mile Deliveries plus supply ops.
  • Pan India Launching new cites, warehouse, Logistics, Delivery planning, Real estate, Hiring etc
  • Planning and managing sales & marketing
Key Performance IndicatorsInventory Control3rd Party Relationships

Bigbasket.com

3 roles

City Head - Operations

Dec 2018Apr 2019 · 4 mos

  • Manage entire city operations, warehouse and logistic planning,18,000+ deliveries per day
  • Complete responsible for expansion, planning, opening new warehouse, logistics planning
  • Responsible for Karnataka region city operations
Key Performance Indicators

Senior Manager Operations

Jul 2018Dec 2018 · 5 mos

  • Bigbasket India's Largest online grocery E commerce company, Forayed in to micro delivery/Early morning deliveries of Milk, Bread, Groceries, fruits and vegetables by acquiring Morning cart., Established a new brand BbDaily
  • Complete end to end operations for Bangalore city
  • successfully played a major role in aquisation/merger for a smooth transition between two companies
  • Setting up and scaling operations process, hiring, training, monetizing supply chain and operations
  • Managing vendors, distributors, Hub Managers, Delivery boys

Head of Operations & Sales

Dec 2017Jul 2018 · 7 mos

  • Big basket Acquired Morning cart is a IIIT-Bangalore Incubated startup an E-commerce company focused on morning deliveries of Milk, Fruits, Vegetables, Groceries, meat etc.,.
  • Day to Day operations responsible for customer complaints, fulfillment, etc
  • Managing a team of BDE's by meeting Milkman/Distributors for tie ups to morning cart.
  • Increased no of deliveries by 35% Building/Apartment's/societies tie up, promotions, events and porting in new customers.
  • Streamlined Deliveries milk man system of delivery as well as introducing direct deliveries.
  • By Lean practices, simplified warehouse/consolidation center operations with increased efficiency in purchase and distribution.
Procurement

Series-5 labs private limited

Senior Manager-Operations & Business Analysis

Nov 2017May 2018 · 6 mos · Bengaluru, Karnataka, India

  • Series-5 Labs is an IIM-Bangalore incubated B2B Innovative, Data-based Ad-Tech Start-up enabling Actionable Content & Communication to Marketers Deployed. Working on BMTC Namma pass, which is a ticket less hassle free travelling for daily commuters.
  • Installed, Managed Beacons in 6km stretch spanning from ITPL to HAL Data capturing, Data building, analysis, and complete data management of more than half a million commuters per day
  • Manage vendors, contractors, business partners and ensure timely project delivery.
  • Working closely with BMTC officials, drivers and conductors for smooth operations of BMTC Namma pass ticket less travelling.
  • Deployed beacons and associated technology on BMTC buses and monitoring
ProcurementMaterial Requirements Planning (MRP)

Indian institute of management bangalore

Working with startups @IIMB's NSRCEL

Oct 2017May 2018 · 7 mos · bengaluru, karnataka

Doodhwala

Supply Chain Manager

Mar 2017Nov 2017 · 8 mos · Bengaluru, Karnataka, India

  • Recruit, train, coach and motivate a team to ensure on-time delivery
  • Create, optimise, and iterate on the processes which will lead to each hub success
  • Organize and prioritize workloads for maximum effectiveness and understand sense of urgency
  • Manage vendor relationships through professional communication, execute accurate purchase order placement, and ensure all vendor contracts and pricing are maintained
  • Formulate and drive the Quality of Supply Strategy and Metrics for the Organisation
  • Synergising with Business and Operations teams on key strategies for Bulk Delivery support and experience

Imax technologies

Sales Manager

Jul 2016Mar 2017 · 8 mos · Bengaluru, Karnataka, India

  • Responsible for karnataka region day to day sales and operations,
  • Market Analysis & Intelligence relevant for business conversions Follow-up web leads, sales line leads, trade show leads and other leads.
  • Synchronization with other services verticals for forging cross-selling opportunities Account Mining,
  • Establish long term relationship with Clients.
  • Conceptualize - Plan and implement winning business, sales and marketing strategies to drive growth
  • Explore and monitor market trends to identify fresh business opportunities through Strategic Alliances and Partnerships for Business Development and revenue generation
  • Competition Tracking: To track all Competitors activity and clients in the Respective Market Plan and conduct product demonstration.
  • Provide bi-weekly sales forecasts
Procurement3rd Party Relationships

Dextrols technologies private limited

Chief Operating Officer

Mar 2014Jul 2016 · 2 yrs 4 mos · Greater Bengaluru Area

  • Buying was a social process and involved ambience, touching the product, haggling… And there were lots of subtle cues- if the shop was air-conditioned you could expect to pay more. If you went to a mall, you couldn’t haggle. If the shop assistant spoke English the prices were definitely going to be higher. Now with the power of Internet E-commerce, News, Sports, Gaming, Shopping, Entertainment, Business, Travel, Fashion., what not, we are now going to have to translate all and more of these cues into a tiny icon on a phone. We at DEXTROLS believe the future is MOBILE and working towards simplifying the complexity of internet and mobile technology.
  • As a Green field project, Dextrols was the right company to put my experience at work. Taking care of Real Estate and Retail vertical, meeting clients, developing industry network, Managing day to day operations, Building Team, Brand promotion, financial planning, Purchase, Contracts and agreements, Analyzing projects and ideas through six sigma methodologies like DMIAC, FMEA, etc. and hence eliminating risk and failures. Cutting cost where ever logically required so that every penny saved is a penny earned.
  • Building marketing strategies for user acquisition by active ASO, using a combination of holistic observations and structured analytic s hence getting insight for app marketing. Promoting through online and innovative offline methods of marketing. Interacting with users through push notifications or in-app messaging, driving attention to app features and upgrades by giving users relevant content frequently but only at the right time. Tracking campaign success, analytical insights and a/b testing to see greater return on our app.
  • Drive: Business Management & Growth Strategy Planning
  • Grow: Business Excellence & Operations Practices
  • Build: Integrated business rhythm across to drive actions
  • Win: Users/Partner Satisfaction Scores
ProcurementMaterial Requirements Planning (MRP)

Chr services - a boutique consulting company

GENERAL MANAGER

Nov 2011Mar 2014 · 2 yrs 4 mos · Greater Chennai Area · Hybrid

  • CHR Services is a boutique consulting company which provides end-to-end solutions in the specialized areas of Internet, IT, solutions to various industries like Retail, Real estate, Hospitality, Recruitment, Outsourcing, etc
  • coordinating between client and technical team and ensure that the projects been delivered to
  • customer satisfaction on time.
  • Facilitate formal project deliverable hand over
  • Design, develop and implement a world-class, scalable, robust and efficient web solution that is
  • easily maintainable and platform agnostic
  • Co ordinating with technical designs Teams to implementing specifications for data collection
  • across all line of business applications.
  • Take primary role in strategic information planning efforts to define the company's future in areas
  • related to online Business.
  • Responsible for deliverable quality and Customer’s overall satisfaction with CHR 's services
  • Operations and marketing.

Career break

Health and well-being

Jan 2011Oct 2011 · 9 mos · Chennai, Tamil Nadu, India

  • Met with an accident, was bedridden for Nine-month

Bcpl

8 roles

Managing Director

Promoted

Nov 2006Jan 2011 · 4 yrs 2 mos · Chennai, Tamil Nadu, India · On-site

General Manager - Sales & Operations

Promoted

Jun 2004Oct 2006 · 2 yrs 4 mos · Chennai, Tamil Nadu, India · On-site

  • Returned back as GM sales & Operations, scaled operatins and sales.
ProcurementResource PlanningProduction Planning

Asst General Manager - Sales

Sep 2001Mar 2002 · 6 mos · Chennai, Tamil Nadu, India · On-site

  • Operations and Sales have scaled up from Chennai city to pan Tamilnadu sales and operations, Opened a factory, warehouse, sales & Marketing office one in Coimbatore and one in Kerala
Resource PlanningProduction Planning

Manger- Marketing & Sales

Apr 2001Sep 2001 · 5 mos · Chennai, Tamil Nadu, India · On-site

  • Promoted to head a new venture of BCPL, Distribution of packed food items.
Resource PlanningProduction Planning

Store Manager

Promoted

Sep 1999Mar 2001 · 1 yr 6 mos · Chennai, Tamil Nadu, India · On-site

  • Responsible for entire 7 stores, Spread across the city, end-to-end all operations, sales, etc.,
Production Planning

Assistant Customer Service Manager

Feb 1998Aug 1999 · 1 yr 6 mos · Chennai, Tamil Nadu, India · On-site

  • Managing all Store-related a rigorous training from my reporting manager (Store Manager)

Food Server

Promoted

Jun 1997Jan 1998 · 7 mos · Chennai, Tamil Nadu, India · On-site

  • Work as a waiter/food server in one of BCPL Food Counters

Counter Sales

Sep 1996May 1997 · 8 mos · Chennai, Tamil Nadu, India · On-site

  • This was my part-time job post my college time.,and full-time on weekends. Hardcore counter sales in shop

Brainworks

Co Founder -Head of sales & operations

Mar 1999Mar 2011 · 12 yrs · Greater Chennai Area

  • Supervised all managers and staff, coordinating business operations, developed new business strategies oversee business plan & budget and maintained the same within target, set goals for the whole organisation developed new business opportunities, submitting reports, making presentation to board of directors etc, in charge of operation of entire company which planned to grow in retail electronic markets, the additional responsibilities included setting up electronic stores in the brand name Braintec in prime locations of the Tamil Nadu and Kerala. Maintained sales force, achieved targets and headed marketing operations as well as general administration.

Education

Bsc, MBA, Pgdca, Dqc, Dll, Digital marketing, Lean six sigma(Green Belt)

lean

Jan 1997Jan 2016

INDIAN SCHOOL OF BUSINESS MANAGEMENT AND ADMINISTRATION

Master of Business Administration (MBA 4sem) — Operations management & IT(Dual Specialization)

Apr 2014May 2016

Ramakrishna Mission Vivekananda College

Bachelor of Science (BSc) — Mathematics

Jan 1994Jan 1997

DOEACC

Post Graduate Diploma in Computer Applications — Computer Software Engineering

Jan 1993Jan 1996

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