Lesya Magas

Product Manager

Ivano-Frankivsk, Ivano-Frankivsk, Ukraine5 yrs 5 mos experience

Key Highlights

Experienced in managing product roadmaps and stakeholder relationships.
Skilled in customer development and feedback integration.
Proficient in establishing CRM integrations for enhanced product usage.

Stackforce AI infers this person is a SaaS Product Management professional with strong customer engagement skills.

Contact

Skills

Core Skills

Product ManagementStakeholder ManagementCustomer SupportContent ManagementEducationMarketingCommunity Engagement

Other Skills

Product Road MappingAgile MethodologiesCustomer DevelopmentBusiness RequirementsCustomer ServiceCommunicationFeedback GatheringProofreadingEditingRecruitingTeachingMotivational SkillsSocial Media ManagementContent CreationAdvertising Analysis

About

👨‍💻 Product Owner @ Reply.io ✍️ Sharing insights on product strategy, AI tools, sales automation & PLG - daily. Young, ambitious, and goal-oriented, striving for continuous personal and professional growth in a dynamic, remote environment that fosters innovation and fulfillment. Let's talk about Jason AI -> https://calendly.com/reply-sales-team/jason-ai-sdr-conversation2

Experience

5 yrs 5 mos

Total Experience

1 yr 5 mos

Average Tenure

Current Experience

Reply

2 roles

Product Owner

Promoted

Sep 2020 – Present · 5 yrs 8 mos · Ukraine

Managing the Chrome extension
part of Reply.io product
Establishing integrations between
Reply.io platform and CRMs
(Salesforce, HubSpot, Pipedrive)
Managing stakeholder relationships
Customer development
Business requirements and customer stories
Roadmapping
Backlog planning and estimation

Product Road MappingAgile MethodologiesStakeholder ManagementCustomer DevelopmentBusiness RequirementsProduct Management

Customer Support Representative

Sep 2018 – Sep 2020 · 2 yrs · Ukraine

Held written and verbal communication
with the customers
Gathered customer feedback on
improving the product
Ensured the most effective usage of Reply.io by the customers

Customer ServiceCommunicationFeedback GatheringCustomer Support

Boosters.com.ua

Writers' manager

Mar 2018 – Jun 2018 · 3 mos · Kyiv City, Ukraine

Proof reading and editing;
Hiring and on-boarding new employees;
Managing social networks.

ProofreadingEditingRecruitingContent Management

Jetbridge

Marketing Intern

Dec 2017 – Feb 2018 · 2 mos · Kyiv, Kyiv City, Ukraine

In charge of social networks;
Filled the content;
Launched the advertising;
Analyzed the effectiveness of advertising activities.

Social Media ManagementContent CreationAdvertising AnalysisMarketing

3d english

English Teacher

Sep 2016 – Jun 2018 · 1 yr 9 mos · Kyiv City, Ukraine

enhancing fluent speaking skills of the students;
working with pronunciation;
orienting students in English-speaking business environment;
enforcing active usage of proper grammar in written and spoken English;
motivating students and bringing up their enthusiasm.

TeachingCommunicationMotivational SkillsEducation

Ngo cactus (community action ukrainian style)

Staff Member

Feb 2015 – Feb 2018 · 3 yrs · Kyiv City, Ukraine

Hosting and organizing multiple domestic and international English language activities, which motivate young people of Ukraine to engage in civic activism and make positive changes in their communities.
Promoting leadership and world issue awareness.
Giving hands-on experience in project design and implementation to our participant.

Event PlanningLeadershipProject DesignCommunity Engagement