Liam Liu — CEO

Make post-purchase simple | Ease of use shows respect |Do the right things, effortlessly "Why do you work?" For money? For power? Or maybe you haven't quite figured it out yet? For me, it's all about my passion for SaaS products. After graduating from university, I spent two years as a sales manager at a startup (To customers) and the largest cybersecurity company in the country (To business). These experiences gave me a profound understanding of what excellent products & services mean to businesses and customers. Subsequently, I transitioned into developing post-purchase solutions in the Shopify platform. After about a year and a half, I achieved the #1 ranking order tracking solution with a perfect score of 5.0. This solution has helped nearly 50,000 customers significantly reduce WISMO tickets by 70%, thus driving customer loyalty and repeat sales. To provide more DTC(Direct-to-Consumer) brands on Shopify & WooCommerce platforms with high-quality post-purchase services like Amazon, I led my team to launch various SaaS solutions such as Order Tracking for WooCommerce, Returns & Exchanges, etc., all of which ranked #1 or #2. On a powerful yet simple post-purchase platform, we genuinely help DTC brands reduce post-purchase costs, improve customer satisfaction, and drive revenue conversion. This is just the beginning. It hasn't been easy, but I find joy in it. How will post-purchase solutions for DTC brands evolve in the future? Sincerely look forward to discussing this with you 👋

Stackforce AI infers this person is a SaaS product leader focused on post-purchase solutions for DTC brands.

Experience: 7 yrs 4 mos