Jun 2014 – Present · 11 yrs 11 mos

• I manage executive assistance tasks, including communication and scheduling for the CEO, and I have experience with FMCG Retailer Sales Portals. I compile, analyze, and report sales data, prepare board meeting reports, and facilitate effective communication within the team. I supervise fleet operations, manage the hiring process, coordinate product listings, and enforce company policies. I cultivate key client relationships, handle sensitive information with discretion, and provide clerical and administrative support to various departments. I organize board meetings and manage senior executives' diaries while maintaining high standards for quality and efficiency.

Jul 2013 – May 2014 · 10 mos

• Update the Demonstrator Placement Sheet daily and prepare monthly budgets for demo wages. Communicate budgets to management. Handle salaries for HR, including admin packs, contracts, and salary sheets. Resolve salary queries. Communicate tasks to key account managers, retail managers and C Suite Executives. Assist with retail admin and general office duties.

Mar 2011 – Jun 2013 · 2 yrs 3 mos

• Develop global business by networking, gaining market insights, increasing brand visibility, and generating leads. Implement effective sales strategies, manage client relationships, analyze markets, and negotiate contracts. Ensure compliance with regulations, monitor sales performance, and coordinate freight and inventory. Communicate with suppliers and customers, manage costs, and resolve shipping issues efficiently.

Nov 2006 – Feb 2011 · 4 yrs 3 mos

• Successfully met monthly sales targets through effective product presentations, strategic upselling, and store organization. Enhanced staff retention by fostering a positive work environment and organizing events to boost foot traffic. Managed customer returns and exchanges, resolving conflicts to ensure a positive customer service experience.