Jun 2021 – Feb 2022 · 8 mos

• Work towards growth of CPaaS and SaaS platforms from CM.com such as Marketing cloud, Service cloud and Chatbots
• Building the Partnership ecosystem across North America, Middle East and APAC regions
• Help enterprises adapt to customized CX solutions basis their specific use cases
• Oversee the sales involving regular CXO engagement
• Internal use-age of Salesforce CRM and Mondayboard for Project Management
• Plan and execute ABM strategies along with other teams to venture into untapped markets

Nov 2019 – May 2021 · 1 yr 6 mos

• Contribution towards growth of SaaS business with Consultative selling
• Sales Quota achievement by selling platforms like Chatbots, CRM, WhatsApp, Ticketing solutions and Marketing Automation platforms in South India, Middle East and North American markets
• Internal movement from the CPaaS Team to the Automation Team based on performance
• Internal useage of SalesForce CRM
• Account Management and cross sell in the existing portfolios
• Implement commercial and strategic relations with Partner Accounts

Sep 2018 – Nov 2019 · 1 yr 2 mos

• Introducing Enterprises to our multi-channel digital communication platform, helping them in the ease of communicating with their end customers through various mediums like Bots, SMS, Email, Voice Marketing, Mobile App, etc.
• On board new Accounts and streamline their compete Business Communication process.

Apr 2016 – Aug 2018 · 2 yrs 4 mos · Bengaluru, Karnataka, India

• Introduce Ameyo CX platform to various enterprises in the South India market
• Enable business workflows for the customer interaction process through omni channel platforms from Ameyo.
• Internal useage of Sugar CRM
• Partner relationship with ISPs like Tata, Airtel, IT Infra companies, VOIP providers, CRM vendors, ISV’s, etc. for tracking market opportunities.

Mar 2015 – Mar 2016 · 1 yr · Bengaluru, Karnataka, India

• Acquisition of fresh logos, key account management and revenue generation
• Work with internal teams like Procurement, Order Management, Customer Relations, Finance and Logistics for proper execution of an order right up to delivery stage.
• Start-up experience utilised in learning the trade of running a business

Apr 2013 – Nov 2014 · 1 yr 7 mos · Bangalore

• Acquisition and relationship management of HNI client portfolio
• Conduct Promotional and Marketing events for the Bank to reach out to target customer base.
• Responsible for introducing Premium Banking platform to the HNIs (Domestic and Expats) in Bangalore.
• Branch Banking Sales for Retail Banking products.

Apr 2012 – May 2012 · 1 mo · Kolkata, West Bengal, India

• Study of ITC products for FMCG along with its sales and distribution.
• Handled the channelized operation for ITC products for the North Kolkata Market.
• Conducted a Market Research to study the behavior of Indian consumers towards Confectionary.
• Conducted a Gap Analysis for B2B segment which included the local retailers and distributors.