Mahatva garg

Product Manager

Bengaluru, Karnataka, India0 mo experience
AI EnabledAI ML Practitioner

Key Highlights

  • Reduced ticket load by 30% through automation.
  • Optimized OTP delivery time from 9s to under 2s.
  • Maintained 90%+ CSAT score with high-quality resolutions.
Stackforce AI infers this person is a Fintech Product Support Engineer with strong automation and debugging expertise.

Contact

LinkedIn

Skills

Core Skills

Automation & AiDebugging

Other Skills

AI WorkflowsAPI ManagementAgile MethodologiesAlgorithmsAnalytical SkillsAutomationC (Programming Language)C++Capital MarketsCode DesignCommunicationData StructuresDatabasesDistributed SystemsDocker Products

Experience

0 mo
Total Experience
--
Average Tenure
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Current Experience

Razorpay

2 roles

Product Support Engineer

Aug 2024 – Present · 1 yr 10 mos · Bengaluru, Karnataka, India

AutomationDebuggingDistributed SystemsAI WorkflowsPerformance OptimizationMonitoring Dashboards+1

Product Support Engineer

Jun 2023 – Jul 2024 · 1 yr 1 mo · Bengaluru, Karnataka, India

Education

Lovely Professional University

Bachelor of Technology - BTech — Computer Science

Sep 2020 – Jun 2024

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