Mahesh J.

AI Researcher

Pune, Maharashtra, India17 yrs 11 mos experience
Most Likely To SwitchAI ML Practitioner

Key Highlights

  • 17+ years of experience in AI and Analytics.
  • Expert in building Data Science Centers of Excellence.
  • Led AI-driven transformations for global enterprises.
Stackforce AI infers this person is a seasoned AI and Analytics leader in the consulting industry.

Contact

Skills

Core Skills

Ai LeadershipData And Ai StrategyGenerative AiCustomer ExperienceCustomer AnalyticsArtificial Intelligence (ai)Natural Language Processing (nlp)Fraud AnalyticsForecastingBusiness Intelligence (bi)Python (programming Language)

Other Skills

AI SolutionsAI/MLAdvanced AnalyticsAmazon Web Services (AWS)Anomaly DetectionAttributionB2B GrowthBusiness AnalyticsBusiness CommunicationsBusiness DevelopmentBusiness StrategyContact Center TransformationCore JavaCustomer RetentionData Analytics

About

I help enterprises move from AI ambition to AI impact. With 17+ years of experience across MNC consulting firms and Global Capability Centers (GCCs), I’ve partnered with global clients to drive revenue growth, optimize costs, enhance customer experience, reduce fraud, and improve efficiency at scale through Analytics, AI, and Generative AI (GenAI). I’ve built Data Science Centers of Excellence from the ground up and delivered AI solutions that address real business challenges — from operational optimization to customer experience transformation. I thrive at the intersection of Strategy, Technology, and People: mentoring teams, shaping enterprise AI roadmaps, and creating reusable AI, Gen AI and Agentic AI assets that accelerate innovation. I’ve led AI-driven contact center and service transformations that turn cost centers into revenue-generating engines, helping executives unlock growth and competitive advantage. On the technical side, I bring hands-on expertise in machine learning, deep learning, advanced NLP/NLU/NLG, LLMs, Agentic AI, fraud analytics, customer analytics, anomaly detection, intelligent automation, and multi-cloud (AWS, Azure, GCP). I also have deep experience in business intelligence (BI) — designing modern BI ecosystems, integrating data pipelines, and transforming raw data into actionable insights that fuel strategic and operational decision-making. Passionate about the future of AI, I’m focused on helping enterprises harness AI, Gen AI, and Agentic AI responsibly to unlock innovation, growth, and long-term value.

Experience

17 yrs 11 mos
Total Experience
2 yrs 11 mos
Average Tenure
4 yrs 10 mos
Current Experience

Accenture strategy & consulting

2 roles

Senior Principal Data Science ( Data & AI ) | Generative AI lead

Promoted

Jul 2023Present · 2 yrs 11 mos · Pune

  • Leading and Building Multi-Modal Gen AI and Agentic AI Based Solutions for transforming businesses across different Industries. Enhancing Customer Experience (CX), Driving Cost Saving and Revenue growth through Contact Center Transformation (CCAI) using AI/ML, Generative AI and Agentic AI based solutions.
AttributionCustomer ExperienceCustomer AnalyticsContact Center TransformationIntelligent revenue growthData and AI Strategy+3

Senior Manager Data & AI

Aug 2021Jul 2023 · 1 yr 11 mos · Pune

  • Developing and Delivering products and services involving Innovative AI Solutions to improve CX ( Customer experience ) for both B2B and B2C Clients.
  • Delivering Intelligent Revenue Growth through Quality Lead Generation, Lead Prioritization
  • Delivering Projects in the ESG Domain using AI and ML.
  • Rich experience in Customer Analytics ( Customer Segmentation, Customer experience, Customer Acquisition, Customer Engagement , Customer Retention/Customer Churn ,Customer 360 degree, Cross-Sell , Up-sell, Lead Generation, Lead Conversion, Marketing Analytics using Data Science /AI technologies
  • Resposible of doing Go to market(GTM) strategies , pre-sales, Business development and staffing
  • Built and developed BD's and RFP's for Customer 360, Customer Data platform and Improving customer experience.
Customer AnalyticsArtificial Intelligence (AI)Google BigQueryGoogle Cloud Platform (GCP)Amazon Web Services (AWS)IRG+6

Citi

Lead Data Scientist- Assistant Vice President

Aug 2018Jul 2021 · 2 yrs 11 mos · Pune, Maharashtra, India

  • Offering Data Science/ML/NLP based Solutions for Compliance Division across Trade Surveillance, Anti Money Laundering (AML), KYC, Screening etc.,
  • Worked on projects involving Market Abusive Behavior (Fraud) Detection, Anomaly Detection , False positives reduction, Extraction of Insights from Earning Call Reports which involved tasks like Summarization, Sentiment Analysis, Domain Segmentation etc.,( using Advanced NLP Techniques)
  • Coaching and Mentoring Junior Team Members.
  • Recruiting Smart and highly Skilled Data Scientists at all levels
Anomaly DetectionNatural Language UnderstandingAmazon Web Services (AWS)Natural Language Processing (NLP)Fraud Analytics

Bny mellon

Senior Data Scientist

Aug 2014Jul 2018 · 3 yrs 11 mos · Pune

  • Bulit advanced analytics Strategic solutions for
  • Treasury on Customer Churn/Retention, Revenue Forecasting
  • Built Advanced Analytics solutions ( Forecasting, Supervised Classification, NLP) for Enterprise reconciliation in terms of reducing their Operational Burden by 8 FTE, thus saving significant costs and time taken for STP
  • Awarded with 2015 BEST OF CLASS AWARD for my contribution.
Artificial Intelligence (AI)Intelligent AutomationText AnalyticsForecastingCustomer Analytics

Barclays

Analyst Programmer

Apr 2011Jul 2014 · 3 yrs 3 mos · Pune

Python (Programming Language)R (Programming Language)Microsoft ExcelStatisticsBusiness Intelligence (BI)Tableau+1

Infosys technologies ltd

System Engineer

Sep 2008Apr 2011 · 2 yrs 7 mos · Pune Area, India

PL/SQLBusiness Intelligence (BI)SQL

Department of physics, iit roorkee

Placement Representative

Oct 2007Mar 2008 · 5 mos

Education

Indian School of Business

Advanced Management Program in Business Analytics — Business Analytics

Jan 2016Jan 2017

INSEAD

Executive Education — Business Strategy

Jan 2023Jan 2024

Northwestern University - Kellogg School of Management

Executive Education — Leading with Analytics and Artificial Intelligence

Jan 2021Present

Indian Institute of Technology, Roorkee

Masters — Physics

Jan 2008Present

Kakatiya University

Bachelor of Science - BS — Mathematics Physics and Computer Science

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