Aug 2018 – Sep 2020 · 2 yrs 1 mo · Toronto, Ontario, Canada

• Coordinated daily office operations including scheduling meetings, interviews, and internal communications
• Managed phone and email correspondence, responding to inquiries and directing requests to the appropriate departments
• Maintained organized records, files, and databases to ensure accurate documentation and easy access to information
• Assisted with preparation of reports, documents, and internal correspondence
• Scheduled appointments, interviews, and meetings while ensuring calendars were updated and coordinated efficiently
• Provided professional customer service to clients, candidates, and visitors

Sep 2013 – Jul 2018 · 4 yrs 10 mos · On-site

• Planned and coordinated program activities including workshops, seminars, and events
• Coordinated schedules, logistics, and resources for program activities
• Maintained office supplies, equipment, and filing systems
• Scheduled meetings, appointments, and events for program staff and faculty
• Assisted students with enrollment, registration, and program inquiries
• Processed invoices, purchase orders, and expense reports
• Maintained student records including transcripts, attendance, and academic documentation
• Provided administrative support including answering phones, responding to emails, and assisting visitors
• Delivered orientation and training for new staff and faculty on office procedures